{"id":30912,"date":"2022-05-04T09:51:48","date_gmt":"2022-05-04T08:51:48","guid":{"rendered":"https:\/\/www.ispreview.co.uk\/?p=30912"},"modified":"2022-05-04T09:51:48","modified_gmt":"2022-05-04T08:51:48","slug":"survey-claims-two-thirds-of-brits-unaware-of-right-to-request-broadband-uso","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2022\/05\/survey-claims-two-thirds-of-brits-unaware-of-right-to-request-broadband-uso.html","title":{"rendered":"Survey Claims Two Thirds of Brits Unaware of Right to Request Broadband USO"},"content":{"rendered":"<p>A new survey of 2,019 UK residents with broadband connections, which was conducted by <a href=\"https:\/\/www.national-broadband.co.uk\/entitledto10\" target=\"_blank\" rel=\"noopener\">National Broadband<\/a>, has claimed that almost two thirds (63%) of broadband users in the UK do not know they are entitled to demand access to download speeds of 10Mbps+ (<a href=\"https:\/\/www.ispreview.co.uk\/index.php\/2020\/03\/10mbps-uk-broadband-universal-service-obligation-to-go-live.html\" target=\"_blank\" rel=\"noopener\">Universal Service Obligation<\/a>). But this conclusion might not be correct.<!--more--><\/p>\n<p>The survey further adds that 60% of respondents said they don&#8217;t think the public should have to pay anything at all towards broadband infrastructure installation, while on the flip side, 51% thought that the Government needed to do more when it comes to improving broadband speeds across the country. But the reason for public intervention in some areas (e.g. remote rural) is usually because commercial deployment models have failed. We should add that the USO itself is an industry funded scheme (mostly via <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/britishtelecom\" rel=\"nofollow\" target=\"_blank\">BT<\/a>).<\/p>\n<div class=\"bq2\"><strong>NOTE:<\/strong> National Broadband is one of those providers that sells mobile broadband products over existing <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/4g\">4G<\/a> and <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/5g\">5G<\/a> networks. You could also make such a solution yourself by purchasing a data SIM, mobile router and mounting an external antenna.<\/div>\n<p>The survey also links to a campaign page on National Broadband&#8217;s website, which states : &#8220;<em>Did you know that every home and business within the UK has the legal right to request access to a decent broadband service &#8230;running at a minimum of 10Mbps? Probably not. And that&#8217;s why we&#8217;re raising awareness of the Universal Service Obligation for broadband<\/em>.&#8221;<\/p>\n<p>However, the survey and aforementioned website claim are not entirely correct, which is because they&#8217;ve overlooked a key aspect of eligibility. The key issue is that <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/ofcom\" target=\"_blank\">Ofcom<\/a>&#8217;s USO is only available to those who can NOT already access a 10Mbps broadband connection and are not planned to benefit, within the next 12 months, from a planned upgrade.<\/p>\n<p>In practice, this usually means that only those in the final 2% or less of UK premises can successfully request the 10Mbps USO, and most of them will be offered a <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/4g\">4G<\/a> based fix (only a very small portion will be able to get a fixed line solution, such as <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/fttp\">FTTP<\/a>). This also calls into question the survey result, since there&#8217;s no solid indication in the press release that the provider filtered the 63% result to only focus on those respondents who might actually be eligible.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A new survey of 2,019 UK residents with broadband connections, which was conducted by National Broadband, has claimed that almost two thirds (63%) of broadband users in the UK do not know they are entitled to demand access to download speeds of 10Mbps+ (Universal Service Obligation). But this conclusion might not be correct.<\/p>\n","protected":false},"author":1,"featured_media":22416,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[36,34,537],"class_list":["post-30912","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uk_isp_news","tag-ofcom-regulation","tag-statistics","tag-uso"],"share_on_mastodon":{"url":"","error":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Survey Claims Two Thirds of Brits Unaware of Right to Request Broadband USO - ISPreview UK<\/title>\n<meta name=\"description\" content=\"A new survey of 2,019 UK residents with broadband connections, which was conducted by National Broadband, has claimed that almost two thirds (63%) of\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/2022\/05\/survey-claims-two-thirds-of-brits-unaware-of-right-to-request-broadband-uso.html\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Survey Claims Two Thirds of Brits Unaware of Right to Request Broadband USO - ISPreview UK\" \/>\n<meta property=\"og:description\" content=\"A new survey of 2,019 UK residents with broadband connections, which was conducted by National Broadband, has claimed that almost two thirds (63%) of\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ispreview.co.uk\/index.php\/2022\/05\/survey-claims-two-thirds-of-brits-unaware-of-right-to-request-broadband-uso.html\" \/>\n<meta property=\"og:site_name\" content=\"ISPreview UK\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ispreview\" \/>\n<meta property=\"article:author\" content=\"https:\/\/www.facebook.com\/ispreview\" \/>\n<meta property=\"article:published_time\" content=\"2022-05-04T08:51:48+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/10mbps_uso_minimum_broadband_speed_uk.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"800\" \/>\n\t<meta property=\"og:image:height\" content=\"800\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Mark Jackson\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@ispreview\" \/>\n<meta name=\"twitter:site\" content=\"@ispreview\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Mark Jackson\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"NewsArticle\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2022\\\/05\\\/survey-claims-two-thirds-of-brits-unaware-of-right-to-request-broadband-uso.html#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2022\\\/05\\\/survey-claims-two-thirds-of-brits-unaware-of-right-to-request-broadband-uso.html\"},\"author\":{\"name\":\"Mark Jackson\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#\\\/schema\\\/person\\\/de66a8b4e937c21c80e443d1bf9c35d5\"},\"headline\":\"Survey Claims Two Thirds of Brits Unaware of Right to Request Broadband USO\",\"datePublished\":\"2022-05-04T08:51:48+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2022\\\/05\\\/survey-claims-two-thirds-of-brits-unaware-of-right-to-request-broadband-uso.html\"},\"wordCount\":391,\"commentCount\":22,\"publisher\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2022\\\/05\\\/survey-claims-two-thirds-of-brits-unaware-of-right-to-request-broadband-uso.html#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.ispreview.co.uk\\\/wp-content\\\/uploads\\\/10mbps_uso_minimum_broadband_speed_uk.jpg\",\"keywords\":[\"Ofcom Regulation\",\"Statistics\",\"USO\"],\"articleSection\":[\"ISP News\"],\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2022\\\/05\\\/survey-claims-two-thirds-of-brits-unaware-of-right-to-request-broadband-uso.html#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2022\\\/05\\\/survey-claims-two-thirds-of-brits-unaware-of-right-to-request-broadband-uso.html\",\"url\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2022\\\/05\\\/survey-claims-two-thirds-of-brits-unaware-of-right-to-request-broadband-uso.html\",\"name\":\"Survey Claims Two Thirds of Brits Unaware of Right to Request Broadband USO - 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