{"id":31378,"date":"2022-06-21T09:00:16","date_gmt":"2022-06-21T08:00:16","guid":{"rendered":"https:\/\/www.ispreview.co.uk\/?p=31378"},"modified":"2022-06-21T09:01:56","modified_gmt":"2022-06-21T08:01:56","slug":"new-survey-warns-neighbours-wifi-could-slow-your-network","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2022\/06\/new-survey-warns-neighbours-wifi-could-slow-your-network.html","title":{"rendered":"New Survey Warns Neighbours WiFi Could Slow Your Network"},"content":{"rendered":"

A new Censuswide survey of 2,001 UK people (aged 16+) that have broadband, which was commissioned by UK ISP Zen Internet<\/a>, has found 99% of respondents were unaware of all the factors that could be slowing down their WiFi<\/a> and 76% didn’t know their neighbour’s broadband router may be hindering their own connection.<\/p>\n

Furthermore, some 90% didn’t know their “refrigerator could also be drowning out WiFi<\/a> connections due to interfering radio signals if positioned too close to the router<\/em>“. But we have actually done some anecdotal testing of this with our Samsung fridge and found it hard to identify an issue – other than the much more obvious disruption caused by the large metal body of the fridge itself.<\/p>\n

Almost a quarter (23%) of those surveyed also “think devices must be placed next to a router to get the best connection<\/em>“, which seems to be something that Zen pass off as a myth, yet it’s not incorrect. Zen counters that “modern-day routers are able to provide sufficient connectivity for devices spread across a house<\/em>,” which is true. But that is not the same as seeking the “best connection<\/em>” (i.e. fastest speeds), where performance falls the further away you go (i.e. the low power signal weakens through interference and running into more walls, objects etc.).<\/p>\n

Summary of More Survey Findings<\/strong><\/span><\/p>\n

\u27a4 14% believe turning their router off at night can enhance its effectiveness the next day, with some perhaps turning it off for energy-saving reasons amidst the ongoing cost of living crisis.<\/p>\n

\u27a4 29% believe “hot spotting off a mobile device<\/em>” will give a better connection than connecting to WiFi<\/a> when a reliable broadband connection should be a superior option.<\/p>\n

\u27a4 54% don\u2019t realise that elevating your router can enhance your connection. Whilst positioning your router as centrally as possible in the house will help improve the range across the household, where this is not possible, positioning your router in a high location will help the signal spread out further.<\/p>\n

\u27a4 30% have been forced to connect to 4G<\/a> or 5G<\/a> networks when their WiFi network hasn\u2019t been up to speed.<\/p>\n

\u27a4 23% have invested in a WiFi extender, which generally improves the connection (we assume they also mean Mesh repeaters).<\/p>\n

\u27a4 16% have avoided switching broadband ISP due to fears of internet downtime caused by switching.<\/p><\/blockquote>\n

On the question of whether or not you should turn your router off at night, the answer would definitely be NO for those with a copper based broadband line (ADSL<\/a>, FTTC<\/a> \/ VDSL2<\/a> or G.fast<\/a>) – doing so could cause the Dynamic Line Management (DLM) to assume your line is unstable and drop the speed (note: this is not an issue on “full fibre<\/em>” FTTP<\/a> lines).<\/p>\n

However, we have found that some routers and their storage \/ log files can get a bit clogged-up over time or the configuration files may become corrupted, which means they could still benefit from a very rare power cycle (reset) to clear the memory. But this often only improves the device performance and may not aid your broadband or wireless network speeds etc.<\/p>\n

On the issue of “hot spotting off a mobile device<\/em>“, we were a bit confused about this one because it’s expressed as a belief in gaining a better connection than connecting to WiFi, except creating a Hotspot on a Smartphone also creates a WiFi network, albeit one fuelled by your Mobile Broadband (4G<\/a> or 5G<\/a>) connection instead of the fixed line.<\/p>\n

Zen states that “broadband is the most reliable, high-speed connection available to households, and the best option to support with tasks such as streaming, gaming and video conference calls,<\/em>” but this neglects the fact that some people live in areas where the local mobile network is actually faster than fixed lines (myself included, until recently). Suffice to say, context and location matter.<\/p>\n

Finally, on the key question of whether your neighbour’s WiFi can interfere with your own signal, this is true. Modern routers, particularly those based on the WiFi 5 (802.11ac) and WiFi 6 \/ 6E (802.11ax) standards, are much better at automatically managing congested environments, but there are limits. Where possible, it’s better to connect via the shorter-range 5GHz or 6GHz bands (most of the interference will be on 2.4GHz as it travels further).<\/p>\n

We’d recommend our ‘Top Tips for Boosting Your Home Wi-Fi Wireless Network Speeds<\/strong><\/a>‘ article for more help.<\/p>\n","protected":false},"excerpt":{"rendered":"

A new Censuswide survey of 2,001 UK people (aged 16+) that have broadband, which was commissioned by UK ISP Zen Internet, has found 99% of respondents were unaware of all the factors that could be slowing down their WiFi and 76% didn’t know their neighbour’s broadband router may be hindering their own connection.<\/p>\n","protected":false},"author":1,"featured_media":25927,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[476,98],"class_list":["post-31378","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uk_isp_news","tag-wifi","tag-zen-internet"],"share_on_mastodon":{"url":"","error":""},"yoast_head":"\nNew Survey Warns Neighbours WiFi Could Slow Your Network - ISPreview UK<\/title>\n<meta name=\"description\" content=\"A new Censuswide survey of 2,001 UK people (aged 16+) that have broadband, which was commissioned by UK ISP Zen Internet, has found 99% of respondents\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/2022\/06\/new-survey-warns-neighbours-wifi-could-slow-your-network.html\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"New Survey Warns Neighbours WiFi Could Slow Your Network - 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