{"id":31394,"date":"2022-06-21T12:35:11","date_gmt":"2022-06-21T11:35:11","guid":{"rendered":"https:\/\/www.ispreview.co.uk\/?p=31394"},"modified":"2022-07-04T16:04:20","modified_gmt":"2022-07-04T15:04:20","slug":"giffgaff-uk-slash-mobile-data-allowance-on-free-eu-roaming","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2022\/06\/giffgaff-uk-slash-mobile-data-allowance-on-free-eu-roaming.html","title":{"rendered":"Giffgaff UK Slash Mobile Data Allowance on Free EU Roaming UPDATE"},"content":{"rendered":"

Mobile operator giffgaff<\/a> has today followed Tesco Mobile<\/a>’s recent, if controversial, decision (here<\/a>) to end free EU roaming for UK customers by announcing a huge 75% reduction in inclusive data roaming (mobile broadband) from 20 GigaBytes (GB) to just 5GB, as well as rates of 10p per MegaByte (MB) beyond that.<\/p>\n

The operator indicated that this change reflected the fact that they incur interconnect costs when customers roam in the EU and all UK mobile networks have had to absorb this cost (we suspect that’s much harder for budget providers). On the upside, giffgaff<\/a> are at least still leaving customers with some degree of inclusive EU roaming, even if you’ll now need to pay much closer attention to their data usage.<\/p>\n

The change is due to be introduced from 26th July 2022<\/del> 9th August 2022<\/strong>.<\/p>\n

The Announcement<\/strong><\/p>\n

We wanted to give you all an important update on some changes that\u2019ll be going live in the next month and let you know all the details.<\/p>\n

We will be making some changes to our EU roaming allowance to ensure we can continue to offer great value at home and still provide you with data while you\u2019re abroad. From 26th July, giffgaff<\/a> members will be able to use up to 5GB of their goodybag allowance in the EU and selected destinations at no extra cost. Beyond this, there\u2019ll be a charge of 10p\/mb while roaming.<\/p>\n

We know that having data while in the EU is important to you all, however, as some of you might know, we incur interconnect costs when people roam in the EU. Under the EU legislation, all UK mobile networks had to absorb this cost. Considering the difficulties that arise from the cost of living crisis, we wanted to do as much as we can to help so we have taken the decision to mitigate some of that cost, so that we can at least give our members up to 5GB to roam in the EU, at no extra cost.<\/p>\n

Providing 5GB of data while you\u2019re abroad enables the vast majority of our members to still roam in the EU within their current goodybag allowance and if they happen to need more the price per MB would be exactly the same as they would be charged if they were in UK.<\/p>\n

Making this change has enabled us to put in place our Fixed UK Prices, we believe that prioritising freezing UK tariffs and giving you peace of mind for your bills at home is the right thing for us to do.<\/p>\n

If you\u2019re heading to the EU soon, we hope that 5GB, plus unlimited calls and texts will still allow you to enjoy your trip abroad. Back in 2019, over 90% of our members used less than 5GB when roaming in the EU each month.<\/p><\/blockquote>\n

Much like Tesco, giffgaff are also an O2<\/a> (VMO2) based Mobile Virtual Network Operator<\/strong> (MVNO). As most people may recall, O2<\/a> are currently the only primary operator to buck the trend and make a solid commitment to retain free EU roaming. Sky Mobile<\/a>, which is another O2<\/a> based MVNO provider, also started charging for EU roaming at the start of May.<\/p>\n

Suffice to say, customers of VMO2’s mobile services may now be becoming deeply suspicious of the primary operator’s own commitment to retain inclusive EU roaming, at no extra cost.<\/p>\n

UPDATE 4th July 2022<\/strong><\/p>\n

Giffgaff appears to have changed the date listed on their announcement from 26th July to 9th August 2022.<\/p>\n","protected":false},"excerpt":{"rendered":"

Mobile operator giffgaff has today followed Tesco Mobile’s recent, if controversial, decision (here) to end free EU roaming for UK customers by announcing a huge 75% reduction in inclusive data roaming (mobile broadband) from 20 GigaBytes (GB) to just 5GB, as well as rates of 10p per MegaByte (MB) beyond that.<\/p>\n","protected":false},"author":1,"featured_media":28699,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[61,406,85,60,32],"class_list":["post-31394","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uk_isp_news","tag-4g","tag-5g","tag-europe","tag-mobile-broadband","tag-o2"],"share_on_mastodon":{"url":"","error":""},"yoast_head":"\nGiffgaff UK Slash Mobile Data Allowance on Free EU Roaming UPDATE - ISPreview UK<\/title>\n<meta name=\"description\" content=\"Mobile operator giffgaff has today followed Tesco Mobile's recent, if controversial, decision (here) to end free EU roaming for UK customers by announcing\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/2022\/06\/giffgaff-uk-slash-mobile-data-allowance-on-free-eu-roaming.html\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Giffgaff UK Slash Mobile Data Allowance on Free EU Roaming UPDATE - 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