{"id":31730,"date":"2022-07-23T00:01:28","date_gmt":"2022-07-22T23:01:28","guid":{"rendered":"https:\/\/www.ispreview.co.uk\/?p=31730"},"modified":"2022-07-23T06:36:40","modified_gmt":"2022-07-23T05:36:40","slug":"hull-uk-isp-kcom-to-start-migrating-dsl-broadband-lines-to-fttp","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2022\/07\/hull-uk-isp-kcom-to-start-migrating-dsl-broadband-lines-to-fttp.html","title":{"rendered":"Hull ISP KCOM to Start Migrating DSL Broadband Lines to FTTP"},"content":{"rendered":"

Hull-based UK broadband ISP KCOM<\/a> has, thus far, been fairly quiet on the operator’s plans to withdraw their older copper-based broadband (ADSL<\/a> and VDSL) and phone (PSTN) products. But a recent update, which was given to their wholesale customers, appears to have included a solid indication of the likely timeline.<\/p>\n

The migration plan is only relevant to KCOM<\/a>’s original market in and around the Hull area of East Yorkshire (England), which has already been covered by their new gigabit-capable Fibre-to-the-Premises<\/strong> (FTTP<\/a>) broadband network as part of the operator’s original \u00a385m investment project.<\/p>\n

Much like Openreach<\/a> (BT<\/a>), KCOM<\/a> also has a legacy of older copper based ADSL<\/a> and Fibre-to-the-Cabinet<\/strong> (FTTC<\/a> \/ VDSL2<\/a>) broadband lines, as well as some old Public Switched Telephone Network<\/span><\/strong> (PSTN) phone services. The operator will need to migrate these to their FTTP<\/a> and IP (VoIP) based phone services before they can finally retire the old platform (only needing to run one network will also reduce their costs).<\/p>\n

However, until now we’ve not had a lot of detail on the timeline for the final migration of their ADSL<\/a> and VDSL2<\/a> customers to FTTP<\/a>, although there have already been some trials around the Beverley<\/strong> area. But a recent update, which was issued to their wholesale partners, has revealed some key details. We expect this to reflect the plans for their retail base too.<\/p>\n

KCOM’s Wholesale Migration Plans<\/strong><\/span><\/p>\n

\u27a4 The operator will cease support for Copper Access based KCOM Line Rental (KLR) and Connect Business Voice (CBV) ISDN2, ISDN30 (DASS and DPNSS) and Centrex services from 31st March 2023.<\/p>\n

\u27a4 ADSL and VDSL customers will have to migrate to Fibre Broadband. ADSL and VDSL services will no longer be available as of 31st March 2023, so customers will need to have been migrated by this point.<\/p>\n

\u27a4 KCOM will be migrating KLR Analogue Exchange Line services to our Voice over Fibre service, starting from September 2022. This service is already in use by around 7,000 homes and businesses in Hull and all of KCOM\u2019s customers in the KCOM Expansion Area.<\/p>\n

\u27a4 KCOM said they’re “liaising with government agencies, industry groups and equipment manufacturers to consider the best approach to be taken for vulnerable\/at risk customers and non-KCOM provided equipment connected to the network<\/em>“.<\/p><\/blockquote>\n

Much like with Openreach<\/a>’s plans, the final migration to full fibre broadband and IP based voice services may affect some services that depend upon the legacy network (e.g. care alarms and terminal equipment), although this is largely a matter for the associated companies and customers to resolve themselves. Technology does not stand still forever.<\/p>\n

In addition, a battery backup system will also be provided to vulnerable customers who may need to still make calls if there is a power failure at their property, which is rapidly becoming fairly normal. Finally, end customers who cannot complete the self-install process, will be able to request a visit to support the migration.<\/p>\n

We understand that KCOM intend to make a more formal announcement about all this around the end of summer or early autumn. Naturally, their wholesale partners are being given a heads-up.<\/p>\n","protected":false},"excerpt":{"rendered":"

Hull-based UK broadband ISP KCOM has, thus far, been fairly quiet on the operator’s plans to withdraw their older copper-based broadband (ADSL and VDSL) and phone (PSTN) products. But a recent update, which was given to their wholesale customers, appears to have included a solid indication of the likely timeline.<\/p>\n","protected":false},"author":1,"featured_media":31732,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[55,56,76],"class_list":["post-31730","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uk_isp_news","tag-fttc","tag-fttp","tag-kc"],"share_on_mastodon":{"url":"","error":""},"yoast_head":"\nHull ISP KCOM to Start Migrating DSL Broadband Lines to FTTP - ISPreview UK<\/title>\n<meta name=\"description\" content=\"Hull-based UK broadband ISP KCOM has, thus far, been fairly quiet on the operator's plans to withdraw their older copper-based broadband (ADSL and VDSL)\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/2022\/07\/hull-uk-isp-kcom-to-start-migrating-dsl-broadband-lines-to-fttp.html\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Hull ISP KCOM to Start Migrating DSL Broadband Lines to FTTP - 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