{"id":31814,"date":"2022-07-29T10:36:52","date_gmt":"2022-07-29T09:36:52","guid":{"rendered":"https:\/\/www.ispreview.co.uk\/?p=31814"},"modified":"2022-07-29T10:36:52","modified_gmt":"2022-07-29T09:36:52","slug":"mobile-operator-three-uk-to-close-3g-home-signal-box-service","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2022\/07\/mobile-operator-three-uk-to-close-3g-home-signal-box-service.html","title":{"rendered":"Mobile Operator Three UK to Close 3G Home Signal Box Service"},"content":{"rendered":"

Mobile operator Three UK<\/a> has begun to notify customers that their indoor 3G<\/a> femtocell based signal booster device and service (‘Home Signal<\/em>‘), which harnesses an existing fixed line broadband ISP connection to create its own indoor 3G<\/a> mobile signal over a specific band, is to be “retired<\/em>” on 5th September 2022.<\/p>\n

The move will not come as a huge surprise because Three UK<\/a> had already stopped selling their Home Signal<\/strong> devices in 2020, although until now they had continued to support their existing users. On top of that, the operator has already revealed that it plans to switch off their legacy 3G<\/a> (mobile broadband) network by the end of 2024 (here<\/a>).<\/p>\n

NOTE:<\/strong> It\u2019s important not to confuse these devices with indoor signal repeaters<\/em>, which merely boost an existing mobile signal.<\/div>\n

The other main reason for retiring such services is because they’ve largely already been replaced by the spread of Wi-Fi Calling<\/strong> across the UK’s major operators. This uses your home or other internet (broadband) connection to serve mobile calls and text (SMS) messages via WiFi<\/a>.<\/p>\n

The catch is that, for some people, Wi-Fi Calling is still far from perfect (i.e. support varies between phones, and it can struggle to work in areas of weak or congested WiFi<\/a>). Nevertheless, the writing has clearly been on the wall for their 3G Home Signal service for a long time, and related users are now being notified of its closure (Credits to Tom).<\/p>\n

Copy of Three UK<\/a>’s Customer Message<\/strong><\/p>\n

“We’re just letting you know, that from 05\/09\/22, we\u2019re retiring our 3G Home Signal Box service. With ongoing investment in our network, and the wide availability of Wi-Fi Calling across the UK, this service should no longer be needed. To find out more click 3.uk\/s2c<\/a>“<\/p><\/blockquote>\n

The website link provided in the message doesn’t really say much more than that, except to direct customers toward WiFi<\/a> calling, while providing no alternative to those who may not be able to get such a feature working. In terms of alternatives, Vodafone<\/a> closed their equivalent service in 2021, while EE<\/a> followed last month and the only one left is O2<\/a>’s Boostbox<\/strong> service for business customers (happily this works with both 4G<\/a> and 3G mobiles).<\/p>\n","protected":false},"excerpt":{"rendered":"

Mobile operator Three UK has begun to notify customers that their indoor 3G femtocell based signal booster device and service (‘Home Signal‘), which harnesses an existing fixed line broadband ISP connection to create its own indoor 3G mobile signal over a specific band, is to be “retired” on 5th September 2022.<\/p>\n","protected":false},"author":1,"featured_media":31816,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[62,60,63,476],"class_list":["post-31814","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uk_isp_news","tag-3g","tag-mobile-broadband","tag-three-uk","tag-wifi"],"share_on_mastodon":{"url":"","error":""},"yoast_head":"\nMobile Operator Three UK to Close 3G Home Signal Box Service - ISPreview UK<\/title>\n<meta name=\"description\" content=\"Mobile operator Three UK has begun to notify customers that their indoor 3G femtocell based signal booster device and service ('Home Signal'), which\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/2022\/07\/mobile-operator-three-uk-to-close-3g-home-signal-box-service.html\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Mobile Operator Three UK to Close 3G Home Signal Box Service - ISPreview UK\" \/>\n<meta property=\"og:description\" content=\"Mobile operator Three UK has begun to notify customers that their indoor 3G femtocell based signal booster device and service ('Home Signal'), which\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ispreview.co.uk\/index.php\/2022\/07\/mobile-operator-three-uk-to-close-3g-home-signal-box-service.html\" \/>\n<meta property=\"og:site_name\" content=\"ISPreview UK\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ispreview\" \/>\n<meta property=\"article:author\" content=\"https:\/\/www.facebook.com\/ispreview\" \/>\n<meta property=\"article:published_time\" content=\"2022-07-29T09:36:52+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/2022\/07\/nggallery_import\/Three-UK-Home-Signal-Box.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1000\" \/>\n\t<meta property=\"og:image:height\" content=\"1000\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Mark Jackson\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@ispreview\" \/>\n<meta name=\"twitter:site\" content=\"@ispreview\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Mark Jackson\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"NewsArticle\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2022\\\/07\\\/mobile-operator-three-uk-to-close-3g-home-signal-box-service.html#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2022\\\/07\\\/mobile-operator-three-uk-to-close-3g-home-signal-box-service.html\"},\"author\":{\"name\":\"Mark Jackson\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#\\\/schema\\\/person\\\/de66a8b4e937c21c80e443d1bf9c35d5\"},\"headline\":\"Mobile Operator Three UK to Close 3G Home Signal Box Service\",\"datePublished\":\"2022-07-29T09:36:52+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2022\\\/07\\\/mobile-operator-three-uk-to-close-3g-home-signal-box-service.html\"},\"wordCount\":382,\"commentCount\":18,\"publisher\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2022\\\/07\\\/mobile-operator-three-uk-to-close-3g-home-signal-box-service.html#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.ispreview.co.uk\\\/wp-content\\\/uploads\\\/2022\\\/07\\\/nggallery_import\\\/Three-UK-Home-Signal-Box.jpg\",\"keywords\":[\"3G\",\"Mobile Broadband\",\"Three UK\",\"Wireless Internet\"],\"articleSection\":[\"ISP News\"],\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2022\\\/07\\\/mobile-operator-three-uk-to-close-3g-home-signal-box-service.html#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2022\\\/07\\\/mobile-operator-three-uk-to-close-3g-home-signal-box-service.html\",\"url\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2022\\\/07\\\/mobile-operator-three-uk-to-close-3g-home-signal-box-service.html\",\"name\":\"Mobile Operator Three UK to Close 3G Home Signal Box Service - 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