{"id":32132,"date":"2022-09-05T07:17:51","date_gmt":"2022-09-05T06:17:51","guid":{"rendered":"https:\/\/www.ispreview.co.uk\/?p=32132"},"modified":"2022-09-05T07:31:12","modified_gmt":"2022-09-05T06:31:12","slug":"full-fibre-uk-isp-giganet-acquires-rival-provider-cuckoo","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2022\/09\/full-fibre-uk-isp-giganet-acquires-rival-provider-cuckoo.html","title":{"rendered":"Full Fibre UK ISP Giganet Acquires Broadband Provider Cuckoo"},"content":{"rendered":"

Network operator and ISP Giganet, which offers gigabit broadband to UK homes and businesses via its own full fibre infrastructure (as well as via third-parties including Openreach<\/a> and CityFibre<\/a>), has today announced the acquisition of upcoming internet provider Cuckoo<\/a> as part of efforts to grow its reach into the wider market.<\/p>\n

Giganet is currently best-known for investing \u00a3250m<\/strong> via Fern Trading<\/strong> to deploy their own Fibre-to-the-Premises (FTTP<\/a>) network to 300,000 premises<\/strong> across poorly served parts of Hampshire, Dorset, Wiltshire and West Sussex (here<\/a>). On top of that, the operator is continuing to expand the availability of FTTP<\/a> via Openreach<\/a> and CityFibre<\/a>\u2019s wholesale platforms in other parts of the country, to maximise availability.<\/p>\n

NOTE:<\/strong> Fern Trading also backs a number of other full fibre builds from Jurassic Fibre to Swish Fibre<\/a>, AllPoints Fibre<\/a> and Vorboss<\/a>.<\/div>\n

On the flip side, Cuckoo<\/a> is a fairly recent (2020) addition to the UK ISP market and has already made its mark by supplying a simplified selection of affordable broadband packages with short 1-month (30 day) and optional 12-month minimum contract terms. The provider, which takes a light-hearted approach to being “unashamedly ambitious<\/em>“, has a bold aspiration of reaching “1 meeeeeeellion members (by 2025)<\/em>“.<\/p>\n

Now, Giganet and Cuckoo<\/a> will “work together to disrupt the UK broadband market by prioritising service and customer experience<\/em>” as the rollout of full fibre accelerates over the next few years. Both providers have been vocal against “loyalty taxes and price hikes<\/em>“, pledging to charge loyal customers the same as new customers, and opting not to increase charges mid-contract, with prices currently frozen until 2023.<\/p>\n

As part of the acquisition, Cuckoo<\/a> will become the lead consumer brand for Giganet’s core residential customers, with Giganet itself continuing to be the brand serving its growing enterprise base. Both brands will continue to benefit from the growing full fibre network partnerships that have given Giganet its national reach.<\/p>\n

Jarlath Finnegan, CEO of Giganet, said:<\/strong><\/p>\n

“Today\u2019s acquisition marks a meeting of minds at a time when consumers deserve more from a utility as critical as the internet. Our vision to be the best ISP in the UK aligns perfectly with Cuckoo\u2019s goal to be the fastest and fairest, and of course, the most trusted, bringing to the market a fresh challenger that puts customers first.<\/p>\n

What\u2019s more, by combining the best standards in customer services with network systems excellence, both business and consumers will experience the holy grail in connectivity \u2013 high speed and incredible reliability. We\u2019re really excited for the future of this partnership.”<\/p><\/blockquote>\n

Alexander Fitzgerald, CEO of Cuckoo, added:<\/strong><\/p>\n

“This is great news for customers. Cuckoo\u2019s expertise lies in building brilliant customer experiences thanks to our supremely talented team of developers, designers, marketers, and customer service experts. Giganet are experts in building and running networks.<\/p>\n

Together we will deliver faster, cheaper, and better broadband for millions. And we\u2019re only just getting started.”<\/p><\/blockquote>\n

At the time of writing, no details about the transaction sum or customer figures involved have been revealed, but this looks to be a reasonably sensible pairing. However, Giganet’s brand is arguably becoming much more familiar in the domestic connectivity market, thus splitting Giganet back to its original focus on business connectivity may create a small degree of initial confusion.<\/p>\n

Giganet has also had a much more diverse, and arguably more confusing, selection of packages than Cuckoo due to its association with several different network operators (as well as its own fibre). It will be interesting to see how that balances out with Cuckoo’s traditional selling point of package simplicity.<\/p>\n","protected":false},"excerpt":{"rendered":"

Network operator and ISP Giganet, which offers gigabit broadband to UK homes and businesses via its own full fibre infrastructure (as well as via third-parties including Openreach and CityFibre), has today announced the acquisition of upcoming internet provider Cuckoo as part of efforts to grow its reach into the wider market.<\/p>\n","protected":false},"author":1,"featured_media":32134,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[472,2146],"class_list":["post-32132","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uk_isp_news","tag-business","tag-giganet"],"share_on_mastodon":{"url":"","error":""},"yoast_head":"\nFull Fibre UK ISP Giganet Acquires Broadband Provider Cuckoo - ISPreview UK<\/title>\n<meta name=\"description\" content=\"Network operator and ISP Giganet, which offers gigabit broadband to UK homes and businesses via its own full fibre infrastructure (as well as via\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/2022\/09\/full-fibre-uk-isp-giganet-acquires-rival-provider-cuckoo.html\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Full Fibre UK ISP Giganet Acquires Broadband Provider Cuckoo - 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