{"id":32184,"date":"2022-09-07T10:32:23","date_gmt":"2022-09-07T09:32:23","guid":{"rendered":"https:\/\/www.ispreview.co.uk\/?p=32184"},"modified":"2022-09-07T10:32:23","modified_gmt":"2022-09-07T09:32:23","slug":"three-uk-zero-rates-data-use-for-financial-and-guidance-sites","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2022\/09\/three-uk-zero-rates-data-use-for-financial-and-guidance-sites.html","title":{"rendered":"Three UK Zero Rates Data Use for Financial and Guidance Sites"},"content":{"rendered":"

Mobile operator Three UK<\/a> has today announced that, as part of their measures to help tackle the ongoing cost-of-living crisis, they’ve enabled it so that customers can access seven financial advice and guidance websites without eating into their mobile broadband data allowance (i.e. zero rating).<\/p>\n

The move means that customers on Three UK<\/a>’s mobile network will be able to access StepChange, Business Debtline, National Debtline, Citizens Advice, Money Advice Plus, Money and Pensions Service and Money Helper without being charged for their data. O2<\/a> and Virgin Media<\/a> (VMO2) made a similar move a few months ago (here<\/a>).<\/p>\n

Three already adopts zero-rating on a number of websites, including eight charity websites – the Samaritans, Refuge, National Domestic Abuse Hotline, Rape Crisis, GALOP, NSPCC, Women\u2019s Aid, Male Survivors Partnership and Survivors Trust. <\/p>\n

Naturally, this does not make any difference to customers on Three’s unlimited data plans. In addition, Three customers who are struggling to pay their bill are being encouraged to contact Three\u2019s customer service line by calling 333 free 7 days a week, so they can discuss their options with a customer service representative.<\/p>\n

Elaine Carey, Three UK<\/a>’s Chief Commercial Officer, said:<\/strong><\/p>\n

“Expanding our list of zero-rated websites ensures that all our customers are able to access financial advice and guidance whenever they may need it. Alongside our work with Samaritans and Good Things Foundation, this extends our commitments to support vulnerable individuals in communities across the country during what is an increasingly difficult time.”<\/p><\/blockquote>\n

However, we should point out that zero rating such websites does have its flaws, such as the fact that it often doesn\u2019t extend to cover any included content or videos from third-parties on those same services (e.g. watching an embedded YouTube video on one of the websites or loading remote JavaScript libraries etc.). The reason for this is that such content comes from different domains and servers from the one that has been zero-rated. Most websites pull in at least some content from remote servers.<\/p>\n","protected":false},"excerpt":{"rendered":"

Mobile operator Three UK has today announced that, as part of their measures to help tackle the ongoing cost-of-living crisis, they’ve enabled it so that customers can access seven financial advice and guidance websites without eating into their mobile broadband data allowance (i.e. zero rating).<\/p>\n","protected":false},"author":1,"featured_media":24310,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[61,406,60,63],"class_list":["post-32184","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uk_isp_news","tag-4g","tag-5g","tag-mobile-broadband","tag-three-uk"],"share_on_mastodon":{"url":"","error":""},"yoast_head":"\nThree UK Zero Rates Data Use for Financial and Guidance Sites - ISPreview UK<\/title>\n<meta name=\"description\" content=\"Mobile operator Three UK has today announced that, as part of their measures to help tackle the ongoing cost-of-living crisis, they've enabled it so that\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/2022\/09\/three-uk-zero-rates-data-use-for-financial-and-guidance-sites.html\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Three UK Zero Rates Data Use for Financial and Guidance Sites - 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