{"id":32624,"date":"2022-10-19T15:53:01","date_gmt":"2022-10-19T14:53:01","guid":{"rendered":"https:\/\/www.ispreview.co.uk\/?p=32624"},"modified":"2022-10-19T15:55:04","modified_gmt":"2022-10-19T14:55:04","slug":"smarty-named-best-mobile-operator-in-expert-reviews-awards-2022","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2022\/10\/smarty-named-best-mobile-operator-in-expert-reviews-awards-2022.html","title":{"rendered":"Smarty Named Best Mobile Operator in Expert Reviews Awards 2022"},"content":{"rendered":"

Consumer site Expert Reviews has today revealed the winners of their annual ‘Mobile Network Awards 2022’ event, which surveyed their readers in an effort to identify the top performing UK mobile operators across a range of different categories. This year saw Smarty<\/a> being named as the best overall mobile operator.<\/p>\n

The results<\/a><\/strong> stemmed from a reader questionnaire, which was conducted by YouGov during mid-September 2022 – based off a sample of 4,445 UK people (of which 4,374 owned a mobile phone). Each respondent was asked whether they would recommend their network to others, and to rate aspects of their customer service and network performance on a scale from \u201cNot At All Satisfied<\/em>\u201d to \u201cVery Satisfied<\/em>.\u201d<\/p>\n

Respondents were also asked about their experience of using 5G<\/a>, with nearly 45% now using 5G<\/a> services at least some of the time. EE<\/a> has been consistently highly rated for 4G<\/a> and 5G<\/a> service by its users in previous years, so it\u2019s no surprise that it took the top spot in the inaugural Best 5G award this year.<\/p>\n

Of EE<\/a>\u2019s 5G customers, 19% said they were very satisfied with their 5G service, while a further 45% were fairly satisfied. In comparison to EE<\/a>\u2019s 64% approval rating, only three of its rivals reached overall customer satisfaction levels of over 50% (Vodafone<\/a>, Three UK<\/a> and Sky Mobile<\/a>, with 51%, 52% and 56% respectively).<\/p>\n

Winners of the Expert Reviews Mobile Awards 2022<\/strong><\/span><\/p>\n

Overall winner:<\/strong> Smarty<\/a>
\nHighly commended: Sky Mobile<\/a><\/p>\n

Best customer service:<\/strong> Sky Mobile<\/a>
\nHighly commended: Tesco Mobile<\/a><\/p>\n

Best value:<\/strong> Lebara<\/a>
\nHighly commended: Smarty<\/a><\/p>\n

Most reliable:<\/strong> Voxi<\/a>
\nHighly commended: Smarty<\/p>\n

Best 5G:<\/strong> EE
\nHighly commended: Sky Mobile<\/p><\/blockquote>\n","protected":false},"excerpt":{"rendered":"

Consumer site Expert Reviews has today revealed the winners of their annual ‘Mobile Network Awards 2022’ event, which surveyed their readers in an effort to identify the top performing UK mobile operators across a range of different categories. 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