{"id":33919,"date":"2023-03-11T00:01:37","date_gmt":"2023-03-11T00:01:37","guid":{"rendered":"https:\/\/www.ispreview.co.uk\/?p=33919"},"modified":"2023-03-10T15:50:55","modified_gmt":"2023-03-10T15:50:55","slug":"broadband-isp-virgin-media-to-retire-uk-public-wifi-hotspots","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2023\/03\/broadband-isp-virgin-media-to-retire-uk-public-wifi-hotspots.html","title":{"rendered":"Broadband ISP Virgin Media to Retire UK Public WiFi Hotspots"},"content":{"rendered":"

Customers of fixed broadband ISP Virgin Media<\/a> (VMO2) have recently been informed that the operator’s “Out of Home<\/em>” public WiFi<\/a> hotspot service, which also turned their existing broadband routers into wireless hotspots for anybody to access (here<\/a>), is officially set to be retired “from<\/em>” 1st November 2023.<\/p>\n

According to the operator, the change is said to have formed part of Virgin Media<\/a>’s January 2023 price hike announcement (here<\/a>), although a lot of people (ourselves included) seem to have missed it and indeed it wasn’t mentioned in the related press notification that we received from them at the time.<\/p>\n

NOTE:<\/strong> BT<\/a> has a similar FON based WiFi<\/a> service, which creates a public hotspot on their customers broadband routers (you can opt out).<\/div>\n

Nevertheless, VM’s move to retire their old Out of Home WiFi<\/a><\/strong> service is not wholly unexpected. The first hint came in June 2022, after they updated their related WiFi Terms<\/a> to include this little nugget: “If you have joined or recontracted to Virgin Media<\/a> Broadband or Virgin Mobile on or after 1st December 2022, Virgin Media\u2019s out of home WiFi hotspots and the Virgin Media London Underground WiFi service are not available to you and will not form part of your contract for either Virgin Media broadband or Virgin Mobile<\/em>.”<\/p>\n

Virgin Media has since informed ISPreview.co.uk that use of their public WiFi Hotspots has been “declining in recent years<\/em>“, with around 150k unique devices using the services per week towards the end of 2022. Maintaining a network of over 4 million hotspots is now seen as a “significant expense<\/em>” and with traffic on the decline, as well as increased usage over 4G<\/a> or 5G<\/a> mobile services, the need for such a solution may have passed.<\/p>\n

As for the London Underground WiFi<\/strong> service, Virgin Media informed us that customers\u2019 with a mobile device and a compatible SIM card (Virgin Mobile and O2<\/a> are compatible) will still be able to access WiFi on the London Underground. From 1st April 2023, the connection should now be automatic, but if customers have used the “Connect App<\/em>” in the past to get online, they\u2019ll need to reconnect to ‘WiFi Extra<\/em>‘ through their settings.<\/p>\n

In addition to this, O2<\/a> (VMO2) are also working with BAI Communications (Boldyn Networks) and TfL to allow customers to access 4G<\/a> and 5G<\/a>-ready mobile connectivity across the Tube, including within the tunnels. This mobile connectivity is currently being rolled out via all mobile operators and coverage will continue to expand in the months ahead.<\/p>\n","protected":false},"excerpt":{"rendered":"

Customers of fixed broadband ISP Virgin Media (VMO2) have recently been informed that the operator’s “Out of Home” public WiFi hotspot service, which also turned their existing broadband routers into wireless hotspots for anybody to access (here), is officially set to be retired “from” 1st November 2023.<\/p>\n","protected":false},"author":1,"featured_media":28861,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[32,475,476],"class_list":["post-33919","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uk_isp_news","tag-o2","tag-virgin-media","tag-wifi"],"share_on_mastodon":{"url":"","error":""},"yoast_head":"\nBroadband ISP Virgin Media to Retire UK Public WiFi Hotspots - ISPreview UK<\/title>\n<meta name=\"description\" content=\"Customers of fixed broadband ISP Virgin Media (VMO2) have recently been informed that the operator's "Out of Home" public WiFi hotspot service, which also\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/2023\/03\/broadband-isp-virgin-media-to-retire-uk-public-wifi-hotspots.html\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Broadband ISP Virgin Media to Retire UK Public WiFi Hotspots - 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