{"id":34354,"date":"2023-05-03T10:21:52","date_gmt":"2023-05-03T09:21:52","guid":{"rendered":"https:\/\/www.ispreview.co.uk\/?p=34354"},"modified":"2023-05-03T10:21:52","modified_gmt":"2023-05-03T09:21:52","slug":"survey-finds-confusion-over-uk-broadband-and-mobile-contracts","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2023\/05\/survey-finds-confusion-over-uk-broadband-and-mobile-contracts.html","title":{"rendered":"Survey Finds Confusion Over UK Broadband and Mobile Contracts"},"content":{"rendered":"<p>A new Opinium survey of 2,003 UK adults, which was commissioned by <a href=\"https:\/\/www.uswitch.com\/\" target=\"_blank\" rel=\"noopener\">Uswitch.com<\/a>, has found that average monthly bills for broadband ISP bundles and mobile phones have increased by \u00a318.50 and \u00a39.50 (per month) respectively this year. Despite that, 27% of broadband and 22% of mobile users still do not know when their contracts end.<!--more--><\/p>\n<p>The survey, which was conducted during mid-April 2023, also found that over a quarter (28%) of respondents are &#8220;<em>angry<\/em>&#8221; about the rising bills and over a fifth feel worried (21%) about the issue &#8211; hardly a surprise, given the cost-of-living crisis.<\/p>\n<p>Respondents who didn&#8217;t know when their contract ends were also asked why this was the case, which saw 20% of respondents say it was because they now relied on reminders from providers to pay bills or renew contracts, while 19% said their contract automatically renews itself.<\/p>\n<p>The top reasons time-poor Brits admit to not knowing when their contracts are up for renewal include having too many bills or contracts to keep on top of (16%), not being good at keeping track of dates (15%) and finding it difficult to keep on top of life admin (15%).<\/p>\n<p>At this point it&#8217;s worth noting that the regulator, <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/ofcom\" target=\"_blank\">Ofcom<\/a>, expects providers to have implemented <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/2020\/02\/end-of-contract-letters-to-start-for-uk-broadband-isps-and-mobile.html\"><strong>End-of-Contract Notifications<\/strong><\/a> (ECN), which requires them to issue such notifications to existing subscribers at the end of their term (sent by text, email or letter) and the regulator doesn\u2019t allow longer contracts to auto-renew. ECNs are also designed to help keep customers informed about the best available deals and to encourage switching.<\/p>\n<p>The flip side of this survey is of course that most people are aware of when their contract ends, which is a good thing. But we agree with Uswitch that any mid-contract price increases to the main rental fee should enable customers to switch providers without penalty.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A new Opinium survey of 2,003 UK adults, which was commissioned by Uswitch.com, has found that average monthly bills for broadband ISP bundles and mobile phones have increased by \u00a318.50 and \u00a39.50 (per month) respectively this year. Despite that, 27% of broadband and 22% of mobile users still do not know when their contracts end.<\/p>\n","protected":false},"author":1,"featured_media":33301,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[36,34],"class_list":["post-34354","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uk_isp_news","tag-ofcom-regulation","tag-statistics"],"share_on_mastodon":{"url":"","error":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Survey Finds Confusion Over UK Broadband and Mobile Contracts - ISPreview UK<\/title>\n<meta name=\"description\" content=\"A new Opinium survey of 2,003 UK adults, which was commissioned by Uswitch.com, has found that average monthly bills for broadband ISP bundles and mobile\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/2023\/05\/survey-finds-confusion-over-uk-broadband-and-mobile-contracts.html\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Survey Finds Confusion Over UK Broadband and Mobile Contracts - ISPreview UK\" \/>\n<meta property=\"og:description\" content=\"A new Opinium survey of 2,003 UK adults, which was commissioned by Uswitch.com, has found that average monthly bills for broadband ISP bundles and mobile\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ispreview.co.uk\/index.php\/2023\/05\/survey-finds-confusion-over-uk-broadband-and-mobile-contracts.html\" \/>\n<meta property=\"og:site_name\" content=\"ISPreview UK\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ispreview\" \/>\n<meta property=\"article:author\" content=\"https:\/\/www.facebook.com\/ispreview\" \/>\n<meta property=\"article:published_time\" content=\"2023-05-03T09:21:52+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/2023\/01\/nggallery_import\/contract-magnifying-glass.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1000\" \/>\n\t<meta property=\"og:image:height\" content=\"1000\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Mark Jackson\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@ispreview\" \/>\n<meta name=\"twitter:site\" content=\"@ispreview\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Mark Jackson\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"NewsArticle\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2023\\\/05\\\/survey-finds-confusion-over-uk-broadband-and-mobile-contracts.html#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2023\\\/05\\\/survey-finds-confusion-over-uk-broadband-and-mobile-contracts.html\"},\"author\":{\"name\":\"Mark Jackson\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#\\\/schema\\\/person\\\/de66a8b4e937c21c80e443d1bf9c35d5\"},\"headline\":\"Survey Finds Confusion Over UK Broadband and Mobile Contracts\",\"datePublished\":\"2023-05-03T09:21:52+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2023\\\/05\\\/survey-finds-confusion-over-uk-broadband-and-mobile-contracts.html\"},\"wordCount\":306,\"commentCount\":5,\"publisher\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2023\\\/05\\\/survey-finds-confusion-over-uk-broadband-and-mobile-contracts.html#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.ispreview.co.uk\\\/wp-content\\\/uploads\\\/2023\\\/01\\\/nggallery_import\\\/contract-magnifying-glass.jpg\",\"keywords\":[\"Ofcom Regulation\",\"Statistics\"],\"articleSection\":[\"ISP News\"],\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2023\\\/05\\\/survey-finds-confusion-over-uk-broadband-and-mobile-contracts.html#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2023\\\/05\\\/survey-finds-confusion-over-uk-broadband-and-mobile-contracts.html\",\"url\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2023\\\/05\\\/survey-finds-confusion-over-uk-broadband-and-mobile-contracts.html\",\"name\":\"Survey Finds Confusion Over UK Broadband and Mobile Contracts - ISPreview UK\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2023\\\/05\\\/survey-finds-confusion-over-uk-broadband-and-mobile-contracts.html#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2023\\\/05\\\/survey-finds-confusion-over-uk-broadband-and-mobile-contracts.html#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.ispreview.co.uk\\\/wp-content\\\/uploads\\\/2023\\\/01\\\/nggallery_import\\\/contract-magnifying-glass.jpg\",\"datePublished\":\"2023-05-03T09:21:52+00:00\",\"description\":\"A new Opinium survey of 2,003 UK adults, which was commissioned by Uswitch.com, has found that average monthly bills for broadband ISP bundles and mobile\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2023\\\/05\\\/survey-finds-confusion-over-uk-broadband-and-mobile-contracts.html#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2023\\\/05\\\/survey-finds-confusion-over-uk-broadband-and-mobile-contracts.html\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2023\\\/05\\\/survey-finds-confusion-over-uk-broadband-and-mobile-contracts.html#primaryimage\",\"url\":\"https:\\\/\\\/www.ispreview.co.uk\\\/wp-content\\\/uploads\\\/2023\\\/01\\\/nggallery_import\\\/contract-magnifying-glass.jpg\",\"contentUrl\":\"https:\\\/\\\/www.ispreview.co.uk\\\/wp-content\\\/uploads\\\/2023\\\/01\\\/nggallery_import\\\/contract-magnifying-glass.jpg\",\"width\":1000,\"height\":1000,\"caption\":\"Contract under magnifying glass\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2023\\\/05\\\/survey-finds-confusion-over-uk-broadband-and-mobile-contracts.html#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.ispreview.co.uk\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Survey Finds Confusion Over UK Broadband and Mobile Contracts\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#website\",\"url\":\"https:\\\/\\\/www.ispreview.co.uk\\\/\",\"name\":\"ISPreview UK\",\"description\":\"Top Broadband ISP and Mobile Provider Information Site\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.ispreview.co.uk\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#organization\",\"name\":\"ISPreview.co.uk\",\"url\":\"https:\\\/\\\/www.ispreview.co.uk\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.ispreview.co.uk\\\/wp-content\\\/uploads\\\/2020\\\/07\\\/ispreview_uk_logo.jpg\",\"contentUrl\":\"https:\\\/\\\/www.ispreview.co.uk\\\/wp-content\\\/uploads\\\/2020\\\/07\\\/ispreview_uk_logo.jpg\",\"width\":1000,\"height\":1000,\"caption\":\"ISPreview.co.uk\"},\"image\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/ispreview\",\"https:\\\/\\\/x.com\\\/ispreview\",\"https:\\\/\\\/www.linkedin.com\\\/in\\\/mjack\\\/\",\"https:\\\/\\\/bsky.app\\\/profile\\\/ispreview.bsky.social\",\"https:\\\/\\\/mastodon.social\\\/@ispreview\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#\\\/schema\\\/person\\\/de66a8b4e937c21c80e443d1bf9c35d5\",\"name\":\"Mark Jackson\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/wp-content\\\/uploads\\\/2023\\\/01\\\/nggallery_import\\\/Mark-Jackson-96x96.jpg\",\"url\":\"https:\\\/\\\/www.ispreview.co.uk\\\/wp-content\\\/uploads\\\/2023\\\/01\\\/nggallery_import\\\/Mark-Jackson-96x96.jpg\",\"contentUrl\":\"https:\\\/\\\/www.ispreview.co.uk\\\/wp-content\\\/uploads\\\/2023\\\/01\\\/nggallery_import\\\/Mark-Jackson-96x96.jpg\",\"caption\":\"Mark Jackson\"},\"description\":\"By Mark Jackson Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on X (Twitter), Mastodon, Facebook, BlueSky, Threads.net and Linkedin.\",\"sameAs\":[\"http:\\\/\\\/www.ispreview.co.uk\",\"https:\\\/\\\/www.facebook.com\\\/ispreview\",\"https:\\\/\\\/x.com\\\/ispreview\"],\"url\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/author\\\/markj\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Survey Finds Confusion Over UK Broadband and Mobile Contracts - ISPreview UK","description":"A new Opinium survey of 2,003 UK adults, which was commissioned by Uswitch.com, has found that average monthly bills for broadband ISP bundles and mobile","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.ispreview.co.uk\/index.php\/2023\/05\/survey-finds-confusion-over-uk-broadband-and-mobile-contracts.html","og_locale":"en_GB","og_type":"article","og_title":"Survey Finds Confusion Over UK Broadband and Mobile Contracts - ISPreview UK","og_description":"A new Opinium survey of 2,003 UK adults, which was commissioned by Uswitch.com, has found that average monthly bills for broadband ISP bundles and mobile","og_url":"https:\/\/www.ispreview.co.uk\/index.php\/2023\/05\/survey-finds-confusion-over-uk-broadband-and-mobile-contracts.html","og_site_name":"ISPreview UK","article_publisher":"https:\/\/www.facebook.com\/ispreview","article_author":"https:\/\/www.facebook.com\/ispreview","article_published_time":"2023-05-03T09:21:52+00:00","og_image":[{"width":1000,"height":1000,"url":"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/2023\/01\/nggallery_import\/contract-magnifying-glass.jpg","type":"image\/jpeg"}],"author":"Mark Jackson","twitter_card":"summary_large_image","twitter_creator":"@ispreview","twitter_site":"@ispreview","twitter_misc":{"Written by":"Mark Jackson","Estimated reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"NewsArticle","@id":"https:\/\/www.ispreview.co.uk\/index.php\/2023\/05\/survey-finds-confusion-over-uk-broadband-and-mobile-contracts.html#article","isPartOf":{"@id":"https:\/\/www.ispreview.co.uk\/index.php\/2023\/05\/survey-finds-confusion-over-uk-broadband-and-mobile-contracts.html"},"author":{"name":"Mark Jackson","@id":"https:\/\/www.ispreview.co.uk\/#\/schema\/person\/de66a8b4e937c21c80e443d1bf9c35d5"},"headline":"Survey Finds Confusion Over UK Broadband and Mobile Contracts","datePublished":"2023-05-03T09:21:52+00:00","mainEntityOfPage":{"@id":"https:\/\/www.ispreview.co.uk\/index.php\/2023\/05\/survey-finds-confusion-over-uk-broadband-and-mobile-contracts.html"},"wordCount":306,"commentCount":5,"publisher":{"@id":"https:\/\/www.ispreview.co.uk\/#organization"},"image":{"@id":"https:\/\/www.ispreview.co.uk\/index.php\/2023\/05\/survey-finds-confusion-over-uk-broadband-and-mobile-contracts.html#primaryimage"},"thumbnailUrl":"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/2023\/01\/nggallery_import\/contract-magnifying-glass.jpg","keywords":["Ofcom Regulation","Statistics"],"articleSection":["ISP News"],"inLanguage":"en-GB","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.ispreview.co.uk\/index.php\/2023\/05\/survey-finds-confusion-over-uk-broadband-and-mobile-contracts.html#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.ispreview.co.uk\/index.php\/2023\/05\/survey-finds-confusion-over-uk-broadband-and-mobile-contracts.html","url":"https:\/\/www.ispreview.co.uk\/index.php\/2023\/05\/survey-finds-confusion-over-uk-broadband-and-mobile-contracts.html","name":"Survey Finds Confusion Over UK Broadband and Mobile Contracts - ISPreview UK","isPartOf":{"@id":"https:\/\/www.ispreview.co.uk\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.ispreview.co.uk\/index.php\/2023\/05\/survey-finds-confusion-over-uk-broadband-and-mobile-contracts.html#primaryimage"},"image":{"@id":"https:\/\/www.ispreview.co.uk\/index.php\/2023\/05\/survey-finds-confusion-over-uk-broadband-and-mobile-contracts.html#primaryimage"},"thumbnailUrl":"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/2023\/01\/nggallery_import\/contract-magnifying-glass.jpg","datePublished":"2023-05-03T09:21:52+00:00","description":"A new Opinium survey of 2,003 UK adults, which was commissioned by Uswitch.com, has found that average monthly bills for broadband ISP bundles and mobile","breadcrumb":{"@id":"https:\/\/www.ispreview.co.uk\/index.php\/2023\/05\/survey-finds-confusion-over-uk-broadband-and-mobile-contracts.html#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.ispreview.co.uk\/index.php\/2023\/05\/survey-finds-confusion-over-uk-broadband-and-mobile-contracts.html"]}]},{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.ispreview.co.uk\/index.php\/2023\/05\/survey-finds-confusion-over-uk-broadband-and-mobile-contracts.html#primaryimage","url":"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/2023\/01\/nggallery_import\/contract-magnifying-glass.jpg","contentUrl":"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/2023\/01\/nggallery_import\/contract-magnifying-glass.jpg","width":1000,"height":1000,"caption":"Contract under magnifying glass"},{"@type":"BreadcrumbList","@id":"https:\/\/www.ispreview.co.uk\/index.php\/2023\/05\/survey-finds-confusion-over-uk-broadband-and-mobile-contracts.html#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.ispreview.co.uk\/"},{"@type":"ListItem","position":2,"name":"Survey Finds Confusion Over UK Broadband and Mobile Contracts"}]},{"@type":"WebSite","@id":"https:\/\/www.ispreview.co.uk\/#website","url":"https:\/\/www.ispreview.co.uk\/","name":"ISPreview UK","description":"Top Broadband ISP and Mobile Provider Information Site","publisher":{"@id":"https:\/\/www.ispreview.co.uk\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.ispreview.co.uk\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/www.ispreview.co.uk\/#organization","name":"ISPreview.co.uk","url":"https:\/\/www.ispreview.co.uk\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.ispreview.co.uk\/#\/schema\/logo\/image\/","url":"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/2020\/07\/ispreview_uk_logo.jpg","contentUrl":"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/2020\/07\/ispreview_uk_logo.jpg","width":1000,"height":1000,"caption":"ISPreview.co.uk"},"image":{"@id":"https:\/\/www.ispreview.co.uk\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/ispreview","https:\/\/x.com\/ispreview","https:\/\/www.linkedin.com\/in\/mjack\/","https:\/\/bsky.app\/profile\/ispreview.bsky.social","https:\/\/mastodon.social\/@ispreview"]},{"@type":"Person","@id":"https:\/\/www.ispreview.co.uk\/#\/schema\/person\/de66a8b4e937c21c80e443d1bf9c35d5","name":"Mark Jackson","image":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/2023\/01\/nggallery_import\/Mark-Jackson-96x96.jpg","url":"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/2023\/01\/nggallery_import\/Mark-Jackson-96x96.jpg","contentUrl":"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/2023\/01\/nggallery_import\/Mark-Jackson-96x96.jpg","caption":"Mark Jackson"},"description":"By Mark Jackson Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on X (Twitter), Mastodon, Facebook, BlueSky, Threads.net and Linkedin.","sameAs":["http:\/\/www.ispreview.co.uk","https:\/\/www.facebook.com\/ispreview","https:\/\/x.com\/ispreview"],"url":"https:\/\/www.ispreview.co.uk\/index.php\/author\/markj"}]}},"_links":{"self":[{"href":"https:\/\/www.ispreview.co.uk\/index.php\/wp-json\/wp\/v2\/posts\/34354","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ispreview.co.uk\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ispreview.co.uk\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ispreview.co.uk\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ispreview.co.uk\/index.php\/wp-json\/wp\/v2\/comments?post=34354"}],"version-history":[{"count":0,"href":"https:\/\/www.ispreview.co.uk\/index.php\/wp-json\/wp\/v2\/posts\/34354\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.ispreview.co.uk\/index.php\/wp-json\/wp\/v2\/media\/33301"}],"wp:attachment":[{"href":"https:\/\/www.ispreview.co.uk\/index.php\/wp-json\/wp\/v2\/media?parent=34354"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ispreview.co.uk\/index.php\/wp-json\/wp\/v2\/categories?post=34354"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ispreview.co.uk\/index.php\/wp-json\/wp\/v2\/tags?post=34354"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}