{"id":34724,"date":"2023-06-14T00:01:18","date_gmt":"2023-06-13T23:01:18","guid":{"rendered":"https:\/\/www.ispreview.co.uk\/?p=34724"},"modified":"2023-06-14T06:27:35","modified_gmt":"2023-06-14T05:27:35","slug":"survey-claims-19-of-uk-mobile-users-have-never-changed-network","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2023\/06\/survey-claims-19-of-uk-mobile-users-have-never-changed-network.html","title":{"rendered":"Survey Claims 19% of UK Mobile Users Have Never Changed Network"},"content":{"rendered":"

A new survey conducted by Opinium with 2,000 UK adults, which was commissioned by Sky Mobile<\/a> (vested interest), has found that 19% of UK mobile phone users have never changed their network operator, while 28% haven\u2019t switched for more than 5 years and could thus potentially be missing out on over \u00a3100 every year in savings.<\/p>\n

The survey noted that 48% of respondents felt as if cheaper monthly payments would be their biggest driver for switching. But many are unaware of the savings they could be making, with 17% saying the reason they don\u2019t switch is that they didn’t think they would save any money, while 10% said it\u2019s too much hassle.<\/p>\n

NOTE:<\/strong> Sky Mobile<\/a> is an O2<\/a> (VMO2) powered Mobile Virtual Network Operator (MVNO).<\/div>\n

Additional Survey Results<\/strong><\/span><\/p>\n

\u27a4 24% of mobile phone users are with their current provider because they were lured by a good deal when they first signed-up and 19% say they use their current provider just because it\u2019s who they have always used.<\/p>\n

\u27a4 21% let their contract renew without ever shopping around.<\/p>\n

\u27a4 33% of all mobile phone users are unsure what they would gain from switching, going up to 35% for O2<\/a> users. Similarly, 17% worry they wouldn’t get good signal with other providers, going up to 25% of Vodafone<\/a> users.<\/p>\n

\u27a4 39% of mobile phone users switched in the last 3 years, 46% said they saved and 4% of this group said they saved at least \u00a320.01 per month.<\/p>\n

\u27a4 Brits are said to be missing out on a potential \u00a31bn worth of savings each year.<\/p><\/blockquote>\n

At this point it should go without saying that Sky Mobile<\/a> has a vested interest in the survey results, and so they should be taken with a pinch of salt. On the other hand, there are still plenty of people around who don’t switch, but we should also remember that price isn’t the only factor to consider.<\/p>\n

Different mobile operators offer different features and have differing levels of performance, support and coverage. Saving money on your plan doesn\u2019t help if the network you switch to suffers from poor coverage in your area etc.<\/p>\n","protected":false},"excerpt":{"rendered":"

A new survey conducted by Opinium with 2,000 UK adults, which was commissioned by Sky Mobile (vested interest), has found that 19% of UK mobile phone users have never changed their network operator, while 28% haven\u2019t switched for more than 5 years and could thus potentially be missing out on over \u00a3100 every year in […]<\/p>\n","protected":false},"author":1,"featured_media":25908,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[32,66,34],"class_list":["post-34724","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uk_isp_news","tag-o2","tag-sky-broadband","tag-statistics"],"share_on_mastodon":{"url":"","error":""},"yoast_head":"\nSurvey Claims 19% of UK Mobile Users Have Never Changed Network - ISPreview UK<\/title>\n<meta name=\"description\" content=\"A new survey conducted by Opinium with 2,000 UK adults, which was commissioned by Sky Mobile (vested interest), has found that 19% of UK mobile phone\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/2023\/06\/survey-claims-19-of-uk-mobile-users-have-never-changed-network.html\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Survey Claims 19% of UK Mobile Users Have Never Changed Network - 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