{"id":34986,"date":"2023-07-10T07:12:43","date_gmt":"2023-07-10T06:12:43","guid":{"rendered":"https:\/\/www.ispreview.co.uk\/?p=34986"},"modified":"2023-07-10T10:06:17","modified_gmt":"2023-07-10T09:06:17","slug":"bt-group-confirm-uk-ceo-philip-jansen-to-exit-within-12-months","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2023\/07\/bt-group-confirm-uk-ceo-philip-jansen-to-exit-within-12-months.html","title":{"rendered":"BT Group Confirm UK CEO Philip Jansen to Exit Within 12 Months"},"content":{"rendered":"

Broadband and phone giant BT<\/a> Group (inc. Openreach<\/a>, Plusnet<\/a> and EE<\/a>) has this morning announced that the operator’s current CEO, Philip Jansen, is to leave the business “at an appropriate moment over the next 12 months<\/em>“. Since taking on the role in February 2019, the operator’s share price has fallen from around 230p to 122p.<\/p>\n

Back in 2019 few people doubted that BT<\/a> needed to change, particularly as the operator was starting to face more competition in network infrastructure and had struggled to turn their big bet on TV and sports content into the lucrative money spinner that it might have once hoped.<\/p>\n

NOTE:<\/strong> BT<\/a> are investing up to \u00a315bn for Openreach<\/a> to build FTTP<\/a> broadband to 25 million UK premises by December 2026 (currently at 11m+).<\/div>\n

Part of Jansen’s approach was to respond to this by doubling-down on the rollout of Fibre-to-the-Premises<\/strong> (FTTP<\/a>) lines across the UK, while also continuing a major cost-cutting drive (e.g. job losses and restructuring), reducing the operator’s focus on the Pay TV market and simplifying their branding by turning EE<\/a> into BT’s “flagship consumer brand<\/em>” for broadband and phone, as well as mobile (we still have our doubts about that).<\/p>\n

However, Jansen’s tenure in BT’s top job hasn’t been without its own set of problems, which could be seen during the operator’s recent battle with unions in a pay dispute that caused a series of national strikes – BT’s first since 1987. At the same time as that, the operator’s CEO was getting a 32% pay increase and has separately continued to face growing speculation of a takeover by Patrick Drahi’s Altice UK (here<\/a>) or Deutsche Telekom (here<\/a>).<\/p>\n

On top of all that, Jansen also got himself into hot water during a controversial interview with the FT, which caused “significant concern<\/em>” at Ofcom<\/a> (here<\/a>) after he appeared to suggest that, once the rollout of full fibre had completed, there was \u201conly going to be one national network<\/em>\u201d and it would all \u201cend in tears<\/em>\u201d for some altnets. Jansen has since said that his comments were taken out of context.<\/p>\n

Suffice to say that many were not too surprised when, during March 2023 (here<\/a>), the first reports began to suggest that the operator may have already begun the hunt for a new boss and this has today been confirmed.<\/p>\n

Adam Crozier, BT Group Chairman, said:<\/strong><\/p>\n

“Philip has done an excellent job in his time at BT and the Board is fully supportive of our long-term strategy which he and his team are pursuing. Whilst we are still in the early years of that transformation we are on track to deliver.<\/p>\n

The succession process to replace Philip is something that the Board was well prepared for. All appropriate candidates are being considered and we expect to be able to update the market on progress over the course of the summer. In the meantime, it is business as usual, and we are focused on executing our plans and delivering for all our stakeholders.”<\/p><\/blockquote>\n

Philip Jansen, BT Group Chief Executive, said: <\/strong><\/p>\n

“We\u2019ve made a lot of progress over the last four and half years and I\u2019m proud of what we\u2019ve achieved to date. We\u2019re investing heavily in both BT\u2019s and the UK\u2019s future. We\u2019re building like fury, have now passed over 11m homes with fibre, have got 5G<\/a> service to 68% of the country and our customer service is much improved.<\/p>\n

This is creating a much stronger BT Group which is starting to drive growth for both investors and the UK. But there\u2019s a lot more to do and I am fully committed to driving the business forward until I hand over to my successor.”<\/p><\/blockquote>\n

The reality is that it\u2019s now 2023 and the BT Group will need to have one eye on both their future strategy (after the completion of their full fibre network) and Ofcom<\/a>\u2019s next strategic market review, as well as various 5-yearly market reviews, which is one area that will require them to have good relations with the regulator (recent FT comments have not helped). Not to mention the extremely complex retirement process for thousands of old telephone exchanges and copper cables.<\/p>\n

However, replacing CEO often brings with it changes in strategy, which means that any expectations of what BT may do over the next 5\u201310 years are once again subject to change. Much of this will depend upon who BT picks to replace Jansen, which could be somebody completely new, or they could look to promote in-house by appointing the current head of BT\u2019s Consumer brands, Marc Allera<\/strong>.<\/p>\n

Finally, it’s also worth remembering that BT’s future fortunes are also partly dependent upon what happens to their competitors, which is most evident in the UK’s full fibre market, where the operator faces a rapidly growing threat from hundreds of alternative networks. Consolidation will inevitably whittle this field down, but BT cannot avoid the fact that they will not enjoy the same dominance as before. The only upside of this for them is that Ofcom<\/a>’s future regulation of the incumbent is likely to soften, but we don’t expect any major shifts on that until after 2030.<\/p>\n","protected":false},"excerpt":{"rendered":"

Broadband and phone giant BT Group (inc. Openreach, Plusnet and EE) has this morning announced that the operator’s current CEO, Philip Jansen, is to leave the business “at an appropriate moment over the next 12 months“. Since taking on the role in February 2019, the operator’s share price has fallen from around 230p to 122p.<\/p>\n","protected":false},"author":1,"featured_media":21470,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1,1645],"tags":[474],"class_list":["post-34986","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uk_isp_news","category-key_uk_isp_industry_developments","tag-bt"],"share_on_mastodon":{"url":"","error":""},"yoast_head":"\nBT Group Confirm UK CEO Philip Jansen to Exit Within 12 Months - ISPreview UK<\/title>\n<meta name=\"description\" content=\"Broadband and phone giant BT Group (inc. 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