{"id":35044,"date":"2023-07-13T00:01:37","date_gmt":"2023-07-12T23:01:37","guid":{"rendered":"https:\/\/www.ispreview.co.uk\/?p=35044"},"modified":"2023-07-12T16:39:00","modified_gmt":"2023-07-12T15:39:00","slug":"48-of-low-income-pensioners-struggle-to-pay-broadband-bills","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2023\/07\/48-of-low-income-pensioners-struggle-to-pay-broadband-bills.html","title":{"rendered":"48% of Low Income Pensioners Struggle to Pay Broadband Bills"},"content":{"rendered":"

A new YouGov survey of 1,150 adults aged 65+ in England, which was commissioned by older people’s charity Independent Age<\/a>, has claimed that 48% of respondents on a low income (under \u00a315k a year) have struggled to keep up with their broadband ISP bill in the last 6 months (20% of those found it a constant struggle and 28% struggled from time to time).<\/p>\n

Sadly, it’s not a big surprise that the cost-of-living crisis has hit those on the lowest incomes the hardest, which tends to be a particular issue for older adults who may be at or near retirement. The survey also found that 29% of respondents in financial hardship are worried they will not be able to pay their broadband bill over the next 6 months.<\/p>\n

NOTE:<\/strong> See our \u2013 Guide to UK Social Tariffs \u2013 Getting Broadband for \u00a315<\/strong><\/a>.<\/div>\n

Elsewhere, 30% are currently having to cut back their spending on their internet, phone or TV subscription services a great deal or a fair amount, while 9% have already cancelled broadband and phone services over the winter in an effort to save money. Finally, 4% had already taken this action before the winter began, to save money.<\/p>\n

Independent Age is now calling on both broadband ISPs and the UK Government to improve their promotions of cheaper Social Tariffs<\/strong> (available to those on state benefits) so that older people can find them. Ofcom<\/a> recently reported that 220,000 premises or just 5.1% of households on Universal Credit (4.3 million) have taken such a tariff, which is low, but it’s also double what it was six months earlier.<\/p>\n

Alternatively, if you only have basic needs and live in an area of reasonable 4G<\/a> or 5G<\/a> mobile coverage, then it may work out even cheaper to scrap fixed line broadband altogether and simply use your mobile broadband connection for internet tasks.<\/p>\n

However, it\u2019s worth remembering that the price we all pay for communication services is largely dwarfed by the colossal hikes in energy (e.g. gas and electricity), food and other bills. If people are struggling to afford even a fairly basic internet or mobile plan, which doesn\u2019t typically form a large chunk of household bills, then they\u2019ve probably got bigger concerns to worry about.<\/p>\n","protected":false},"excerpt":{"rendered":"

A new YouGov survey of 1,150 adults aged 65+ in England, which was commissioned by older people’s charity Independent Age, has claimed that 48% of respondents on a low income (under \u00a315k a year) have struggled to keep up with their broadband ISP bill in the last 6 months (20% of those found it a […]<\/p>\n","protected":false},"author":1,"featured_media":25585,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[38,2638,34],"class_list":["post-35044","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uk_isp_news","tag-politics","tag-social-tariff","tag-statistics"],"share_on_mastodon":{"url":"","error":""},"yoast_head":"\n48% of Low Income Pensioners Struggle to Pay Broadband Bills - ISPreview UK<\/title>\n<meta name=\"description\" content=\"A new YouGov survey of 1,150 adults aged 65+ in England, which was commissioned by older people's charity Independent Age, has claimed that 48% of\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/2023\/07\/48-of-low-income-pensioners-struggle-to-pay-broadband-bills.html\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"48% of Low Income Pensioners Struggle to Pay Broadband Bills - 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