{"id":35257,"date":"2023-07-30T07:17:36","date_gmt":"2023-07-30T06:17:36","guid":{"rendered":"https:\/\/www.ispreview.co.uk\/?p=35257"},"modified":"2023-07-30T07:17:36","modified_gmt":"2023-07-30T06:17:36","slug":"debt-pressures-pushing-budget-uk-isp-talktalk-toward-breakup","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2023\/07\/debt-pressures-pushing-budget-uk-isp-talktalk-toward-breakup.html","title":{"rendered":"Debt Pressures Pushing Budget UK ISP TalkTalk Toward Breakup"},"content":{"rendered":"<p>A new report highlights how a \u00a3330m revolving credit facility that matures next November, \u00a3685m worth of debt maturing in February 2025, higher borrowing costs and last year&#8217;s failure to agree a \u00a33bn takeover by <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/vm\" rel=\"nofollow\" target=\"_blank\">Virgin Media<\/a> (here) has left broadband ISP <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/tt\" rel=\"nofollow\" target=\"_blank\">TalkTalk<\/a> with few options, and a break-up of the business is now expected.<!--more--><\/p>\n<p>The provider, which is home to around 4 million broadband customers in the UK, has been fairly busy over the past few years. Back in 2020 they became the subject of a <strong>\u00a31.1bn<\/strong> takeover by <strong>Toscafund<\/strong> (<a href=\"https:\/\/www.ispreview.co.uk\/index.php\/2020\/12\/broadband-isp-talktalk-uk-sold-to-toscafund-in-1-1bn-deal.html\">here<\/a>), which including debt valued the broadband provider at around <strong>\u00a31.8bn<\/strong>.<\/p>\n<p>Since then they\u2019ve backed alternative network builder <strong><a href=\"https:\/\/www.freedomfibre.com\" target=\"_blank\" rel=\"noopener\">Freedom Fibre<\/a><\/strong> (<a href=\"https:\/\/www.ispreview.co.uk\/index.php\/2021\/09\/broadband-isp-talktalk-take-significant-stake-in-freedom-fibre.html\">here<\/a>), acquired Ethernet provider <a href=\"https:\/\/virtual1.com\/\" target=\"_blank\" rel=\"noopener\"><strong>Virtual1<\/strong><\/a> (<a href=\"https:\/\/www.ispreview.co.uk\/index.php\/2022\/04\/isp-talktalk-acquires-uk-high-bandwidth-wholesalers-virtual1.html\">here<\/a>), gobbled up <a href=\"https:\/\/www.ovoenergy.com\/\" target=\"_blank\" rel=\"noopener\">Ovo Energy<\/a>\u2018s (<a class=\"shortlink shortlink-27\" title=\"sse broadband\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/ssebroadband\" target=\"_blank\" rel=\"nofollow noopener\">SSE<\/a>) broadband base of 135,000 customers (<a href=\"https:\/\/www.ispreview.co.uk\/index.php\/2022\/10\/isp-talktalk-finish-acquisition-of-135000-sse-broadband-customers.html\">here<\/a>) and taken a controlling stake in <a href=\"https:\/\/www.telecomacquisitions.co.uk\/\" target=\"_blank\" rel=\"noopener\">Telecom Acquisitions Ltd<\/a> (<a href=\"https:\/\/www.ispreview.co.uk\/index.php\/2022\/11\/uk-isp-talktalk-take-controlling-stake-in-telecom-acquisitions-ltd.html\">here<\/a>), which manages a multitude of ISP brands and products (e.g. Home Telecom, Fleur Telecom, Hive Telecom and Eclipse Broadband).<\/p>\n<p>On the flip side, fears of competition concerns from regulators may have helped to scupper a \u00a33bn merger deal with <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/vm\" rel=\"nofollow\" target=\"_blank\">Virgin Media<\/a> (VMO2) last year (<a href=\"https:\/\/www.ispreview.co.uk\/index.php\/2022\/10\/virgin-media-o2-uk-puts-possible-3bn-talktalk-merger-on-ice.html\">here<\/a>), while a new <a href=\"https:\/\/www.msn.com\/en-gb\/money\/other\/talktalk-s-ticking-debt-deadline-and-a-looming-car-boot-sell-off\/ar-AA1ewcNA?ocid=finance-verthp-feeds\" target=\"_blank\" rel=\"noopener\">MSN<\/a> report (via The Telegraph) states that the ISP shed around 100,000 customers in the last three months alone. Some analysts are now even predicting that the competitive environment could see 10% of their base walk away this year alone, and consumer complaints are on the rise (<a href=\"https:\/\/www.ispreview.co.uk\/index.php\/2023\/07\/talktalk-tops-ofcoms-broadband-complaints-table-for-q1-2023.html\">here<\/a>).<\/p>\n<p>A few months ago we reported that <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/tt\" rel=\"nofollow\" target=\"_blank\">TalkTalk<\/a> was now considering its options for the future (<a href=\"https:\/\/www.ispreview.co.uk\/index.php\/2023\/03\/uk-isp-talktalk-considers-options-after-management-shake-up.html\">here<\/a>) and one of the first pieces to go is expected to be their business-to-business arm (TT Business Direct Limited) &#8211; <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/2023\/03\/broadband-isp-talktalk-ponders-sale-of-uk-business-division.html\">here<\/a>, which is home to around 80,000 customers and could be worth up to \u00a3200m. The <strong>Daisy Group<\/strong> is now said to have a serious interest in that, while their wholesale division is likely to follow.<\/p>\n<p>According to the MSN\/Telegraph piece, <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/tt\" rel=\"nofollow\" target=\"_blank\">TalkTalk<\/a>&#8217;s bosses recently held a private call with bondholders and announced a pullback in commercial activity, with plans to cut its sales and marketing costs, while at the same time shifting attention toward disposals (break-up) in order to generate cash (i.e. much like a second hand car, individual parts are sometimes worth more than the whole).<\/p>\n<p>In a statement, <strong>Sir Charles Dunstone<\/strong>, TalkTalk&#8217;s original founder, claimed shareholders were &#8220;<em>very excited<\/em>&#8221; about the internet provider being broken up and sold off in pieces. Excited might be pushing it a bit, but they&#8217;re definitely low on options.<\/p>\n<blockquote class=\"bq1\"><p><strong>Sir Charles Dunstone said:<\/strong><\/p>\n<p>&#8220;Since we took TalkTalk private in 2021, we have been investing in growing our Wholesale division both organically and through the acquisition of Virtual1. This is now one of the largest and fastest growing B2B telecoms platforms in the UK. In addition, in Consumer, we have been working hard to upgrade customers to full fibre products underpinned by alternative fibre supply.&#8221;<\/p><\/blockquote>\n<p>The success or failure of this approach will partly depend upon the provider&#8217;s ability to extract a good value for what they have in those forthcoming sales. On the one hand, they might be able to extract a reasonable value for their business-to-business arm, but analysts warn that achieving the same with their wholesale division could be harder. The latter is partly dependent upon the sustainability of TalkTalk\u2019s retail franchise, which is already under pressure.<\/p>\n<p>Finally, even if we assume that all of this goes off without any problems, then that will leave the remaining retail ISP to sit alone in an aggressively competitive market. Some creativity may be required to return the provider to a more favourable position of growth.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A new report highlights how a \u00a3330m revolving credit facility that matures next November, \u00a3685m worth of debt maturing in February 2025, higher borrowing costs and last year&#8217;s failure to agree a \u00a33bn takeover by Virgin Media (here) has left broadband ISP TalkTalk with few options, and a break-up of the business is now expected.<\/p>\n","protected":false},"author":1,"featured_media":33490,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[472,74],"class_list":["post-35257","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uk_isp_news","tag-business","tag-talktalk"],"share_on_mastodon":{"url":"","error":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - 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