{"id":35364,"date":"2023-08-08T09:08:00","date_gmt":"2023-08-08T08:08:00","guid":{"rendered":"https:\/\/www.ispreview.co.uk\/?p=35364"},"modified":"2023-08-08T09:08:00","modified_gmt":"2023-08-08T08:08:00","slug":"signal-woes-after-o2-uk-shuts-norfolk-mobile-mast-due-to-mod-radar","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2023\/08\/signal-woes-after-o2-uk-shuts-norfolk-mobile-mast-due-to-mod-radar.html","title":{"rendered":"Signal Woes After O2 UK Shuts Norfolk Mobile Mast Due to MoD Radar"},"content":{"rendered":"

Customers of mobile operator O2<\/a> (VMO2) in the rural Norfolk (England) village of Horning have complained of signal problems after one of the operator’s key mobile masts in the area was disconnected, which was done in order to avoid it causing interference with a new Ministry of Defence (MoD) radar dome.<\/p>\n

At quick look at O2<\/a>’s coverage map of 4G<\/a> signals in the area (pictured) currently suggests that most locals should still be able to receive a reasonable service outdoors, with 3G<\/a> coverage being particularly strong and 2G still present. But indoor 4G<\/a> coverage inside the village may be more of a problem. On the other hand, mobile operators are somewhat notorious for running overly optimistic coverage maps that don’t always reflect reality.<\/p>\n

According to the Daily Mail<\/a>, the problems started 8 weeks ago after one of O2<\/a>’s masts was disconnected in order to make way for Serco’<\/strong>s new MoD Radar dome, which was switched-on at the former RAF Neatishead air base, just a mile north of Horning<\/strong>.<\/p>\n

The new radar, which was built to replace another dome 8 miles away at Trimingham<\/strong> that was being threatened by coastal erosion, will help the MoD to scan the skies for threats. But they work best when the risk of interference from other nearby signals is minimised. O2’s mast was around 90 metres from the new dome – a little too close for comfort.<\/p>\n

However, since the change, “thousands<\/em>” of locals and visitors have allegedly complained about poor signal reception on their mobiles and, when they do have a signal, the voice and data (mobile broadband) connectivity can be unreliable and slow. The issue was even raised in parliament last week by North Norfolk MP Duncan Baker (Conservative), although the MP was initially given a rather.. different reason for the change by O2.<\/p>\n

Duncan Baker MP said:<\/strong><\/p>\n

“If it were not so serious, it would be comical, but in Horning on the Norfolk broads, a whole area is to be totally cut off from a mobile signal until\u2014wait for it\u2014August, because of nesting seagulls taking up residency in the new telecoms mast. Gulls are protected and the nest cannot be moved, but if a family holidaying on the broads gets into distress this summer, they will not be able to make an emergency call. That could be life-threatening.”<\/p><\/blockquote>\n

Mobile operator O2 has since apologised for giving Duncan Baker incorrect information (the seagulls had actually nested on a temporary mast erected in Norwich – separate from the above issues). But there may at least be some good news on the horizon, with plans for a temporary mast to be deployed next to Horning village hall in the very near future.<\/p>\n

A Spokesperson for O2 said:<\/strong><\/p>\n

“We are actively working to improve services for residents in Horning. Work has been ongoing to find a suitable site for a new phone mast, and we have now confirmed the chosen site which, when operational, will boost coverage in the area.<\/p>\n

We will complete our work as soon as possible, and in the meantime, we apologise to any residents who may be experiencing intermittent issues with their services.”<\/p><\/blockquote>\n

The issues above are naturally a problem for customers of O2, although it’s important to point out that people on rival networks – particularly EE<\/a> and Three UK<\/a> – won’t necessarily be suffering from the same problems as they operate their own masts. Credits to Peter for spotting this story.<\/p>\n","protected":false},"excerpt":{"rendered":"

Customers of mobile operator O2 (VMO2) in the rural Norfolk (England) village of Horning have complained of signal problems after one of the operator’s key mobile masts in the area was disconnected, which was done in order to avoid it causing interference with a new Ministry of Defence (MoD) radar dome.<\/p>\n","protected":false},"author":1,"featured_media":35366,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[62,61,406,60,443,32,475],"class_list":["post-35364","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uk_isp_news","tag-3g","tag-4g","tag-5g","tag-mobile-broadband","tag-norfolk","tag-o2","tag-virgin-media"],"share_on_mastodon":{"url":"","error":""},"yoast_head":"\nSignal Woes After O2 UK Shuts Norfolk Mobile Mast Due to MoD Radar - ISPreview UK<\/title>\n<meta name=\"description\" content=\"Customers of mobile operator O2 (VMO2) in the rural Norfolk (England) village of Horning have complained of signal problems after one of the operator's\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/2023\/08\/signal-woes-after-o2-uk-shuts-norfolk-mobile-mast-due-to-mod-radar.html\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Signal Woes After O2 UK Shuts Norfolk Mobile Mast Due to MoD Radar - 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