{"id":35638,"date":"2023-09-07T09:26:52","date_gmt":"2023-09-07T08:26:52","guid":{"rendered":"https:\/\/www.ispreview.co.uk\/?p=35638"},"modified":"2023-09-07T09:52:02","modified_gmt":"2023-09-07T08:52:02","slug":"virgin-media-o2-uk-reveals-plan-to-switch-off-3g-from-2025","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2023\/09\/virgin-media-o2-uk-reveals-plan-to-switch-off-3g-from-2025.html","title":{"rendered":"Virgin Media O2 UK Reveals Plan to Switch Off 3G from 2025"},"content":{"rendered":"

Mobile operator O2<\/a> (Virgin Media<\/a> \/ VMO2) has today become the final operator to reveal their plan for switching off the old 3G<\/a> mobile (mobile broadband) network, which unlike their rivals is a process that won’t actually begin until 2025. The withdrawal will then occur in phases, with completion by the end of that same year.<\/p>\n

The UK government and all major mobile operators have so far agreed to phase-out existing 2G and 3G<\/a> signals by 2033 (here<\/a>), which will free up radio spectrum bands so that they can be used to further improve the network coverage and mobile broadband speeds of more modern 4G<\/a> and 5G<\/a> networks. The switch-off will also reduce the operators\u2019 costs and power consumption.<\/p>\n

However, contrary to what you might think, 3G<\/a> services will be the first to go because older 2G signals remain useful as a low-power fallback (they’ll be sticking around for a lot longer) and are still necessary for some rural areas, as well as for particular applications (e.g. many Smart Meters and other Internet of Things (IoT) \/ M2M services are dependent upon 2G).<\/p>\n

So far, most other network operators currently expect to have completely phased out 3G by the end of 2024, with Vodafone<\/a> and EE<\/a> (BT<\/a>) having effectively already started the process.<\/p>\n

3G Phase Out Plans by Operator<\/span>
\n<\/strong><\/p>\n

\u27a4 Vodafone<\/a> UK has technically already started to phase out 3G and aims to complete by December 2023.<\/p>\n

\u27a4 Three UK<\/a> said they\u2019ll be phasing out their 3G network service gradually over the next 2 years and switching it off by the end of 2024.<\/p>\n

\u27a4 EE<\/a> (BT<\/a>) will this year begin moving customers off 3G rather than switching the network off, but they aim to switch it off in early 2024.<\/p><\/blockquote>\n

The last operator to confirm their plans today is O2<\/a> (VMO2), which perhaps isn’t too surprising given that they’re heavily involved in Smart Meters across a big part of the UK. Nevertheless, 3G only accounts for less than 4% of mobile data traffic on the O2<\/a> network, but represents 11% of the company\u2019s energy consumption.<\/p>\n

Meanwhile, 4G<\/a> and 5G<\/a> together account for 96% of mobile network data traffic and 29% of energy consumption on O2’s infrastructure. This means that 3G uses 2.97 units of energy per unit of mobile traffic, while 4G<\/a> and 5G<\/a> together use 0.3 units of energy per unit of mobile traffic. Clearly, there are some big savings to be had from this transition.<\/p>\n

Jeanie York, Chief Technology Officer at VMO2, said:<\/strong><\/p>\n

“3G was once an exciting new development for telecoms providers that brought new opportunities for customers. But as we continue to evolve our network to provide the best mobile connectivity, it is clear that switching off 3G and focusing our attention and investment on the faster, more reliable and more efficient 4G and 5G services is the right thing to do for our customers, our business and the environment.<\/p>\n

We will begin to switch off 3G in 2025, but between now and then, we will be communicating directly with our customers to explain what this means for them and outline any steps they should take in the next 18 months. While most customers will need to take no action at all, we are committed to supporting everyone with this necessary transition.<\/p>\n

As this switchover takes place, we will continue to invest heavily in maintaining, upgrading and expanding our 4G and 5G networks to ensure we\u2019re providing the fast and reliable mobile connectivity that our customers depend on.”<\/p><\/blockquote>\n

The vast majority of existing customers won\u2019t need to take any action during this switch off period, but VMO2 said they’re committed to helping those who may need additional support \u2013 for example, those who still use older devices and vulnerable users.<\/p>\n

The company will be contacting customers well in advance to ensure they are aware of these changes and will clearly outline the steps they need to take and their options, with support pages and trained agents on hand to help customers with this change. The operator will also work closely with consumer groups and charities, including Good Things Foundation, to draw on their expertise and experience to help manage this transition.<\/p>\n

Take note that the changes will impact any dependent Mobile Virtual Network Operators (MVNO), so you won\u2019t be able to escape it by switching to an MVNO on the same physical network, while rival networks will have already completed their transition.<\/p>\n

However, despite the operator’s soothing words, the move will inevitably cause some data connectivity problems for anybody who still relies on a 3G-only device (rare). Most of those with a 3G handset (i.e. one that can\u2019t do 4G or 5G) will find that it may continue to function, albeit only via basic 2G services (i.e. voice and very.. slow data). Anything that doesn\u2019t fall back to 2G will, however, cease to function.<\/p>\n","protected":false},"excerpt":{"rendered":"

Mobile operator O2 (Virgin Media \/ VMO2) has today become the final operator to reveal their plan for switching off the old 3G mobile (mobile broadband) network, which unlike their rivals is a process that won’t actually begin until 2025. 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