{"id":35653,"date":"2023-09-11T11:00:04","date_gmt":"2023-09-11T10:00:04","guid":{"rendered":"https:\/\/www.ispreview.co.uk\/?p=35653"},"modified":"2023-09-11T21:27:43","modified_gmt":"2023-09-11T20:27:43","slug":"questions-raised-over-anti-piracy-data-sharing-by-sky-broadband","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2023\/09\/questions-raised-over-anti-piracy-data-sharing-by-sky-broadband.html","title":{"rendered":"Questions Raised over Anti-Piracy Data Sharing by Sky Broadband UPDATE"},"content":{"rendered":"

A new report has claimed that UK ISP Sky Broadband<\/a> could be providing, as part of wider anti-piracy measures, more private customer and related financial data to rights-holders and \/ or related third-party groups than many consumers may be either aware of or comfortable with.<\/p>\n

Most internet access providers will conduct some monitoring and \/ or logging of their customers’ internet activity as part of natural network management or legal requirements (e.g. the Investigatory Powers Act 2016). But access to this data is usually protected and rightly so, since consumers tend to be very worried about companies that share their private data too widely.<\/p>\n

For example, most broadband ISPs won’t share private customer details with copyright holders or related firms unless such companies can first match Internet Protocol (IP) addresses (inc. precise times and dates of the alleged activity) to account owners, which requires them to submit a Norwich Pharmacal Order<\/strong> (NPO) to the courts before any details can be lawfully released. Internet providers rarely oppose such requests.<\/p>\n

The situation can, however, get a little more complicated once we come to providers that also have a vested interest in being TV \/ video content providers too. In those cases, related providers may be a little more flexible with data sharing in their terms, such as by enabling the exchange of information with different divisions within their wider group to support new products, service bundles or enforcement measures etc.<\/p>\n

According to a new report from TorrentFreak<\/a>, Sky’s Privacy Policy<\/strong><\/a> appears to go beyond all this, particularly when looking at the ‘Sharing with third parties<\/strong>‘ section, where their statements become much more explicit. For example, this is what it says for third-party data sharing with “Credit reference agencies (Experian, Equifax and CRIF) fraud and crime prevention agencies (CIFAS) and other communications providers and banks with whom we have a shared interest in combatting fraud and piracy<\/em>.”<\/p>\n

Sky’s Third-Party Customer Data Sharing Terms<\/strong><\/span><\/p>\n

We share your personal data, such as your contact details, financial data and other information described below, with credit reference and fraud prevention agencies and other relevant parties:<\/p>\n

– for use in automated credit decisions;
\n– to help assess whether you are likely to be able to afford the products and services you wish to take from us to help protect your interests and ours;
\n– for the prevention and detection of crimes such as fraud, piracy and money laundering; and
\n– for identity check and data verification purposes.<\/p>\n

…
\nAnti-piracy<\/strong><\/p>\n

Where we reasonably suspect that you are pirating Sky or third-party content, we may share information with other organisations with a similar legitimate interest in preventing, detecting and prosecuting piracy.<\/p><\/blockquote>\n

The big question mark that remains is over precisely how these policies work in practice, which is unclear. The other key thing to remember here is that internet connectivity is a shared medium (i.e. Sky only knows the bill payer, but they may not be the one committing an alleged offence), and the best place to settle disputes over suspected cases of internet piracy is via the courts.<\/p>\n

Both BT<\/a> and Virgin Media<\/a> (VMO2) have similar Privacy Policies, although Sky’s appears to be the most uncompromising and specific. By comparison, BT<\/a> specifically states that, “unless we are required to by law, we will not disclose your personal information to the copyright holder or any party acting on their behalf,<\/em>” which could perhaps be considered the normal approach for most ISPs.<\/p>\n

Meanwhile, Virgin’s policy is a bit more ambiguous: “We use information about who you are and your use of our products and services to block unauthorized or illegitimate content on our TV platforms, respond to court proceedings and enforcement authorities, and help authorities and industry organizations with any security, fraud, anti-piracy<\/strong>, crime or anti-terrorism enquiries<\/em>.”<\/p>\n

Nobody should begrudge Sky for seeking to tackle internet piracy on their platform, which is perfectly understandable. But there are established legal processes so that ISPs aren’t weakening data protection or helping to feed bad practices, such as “speculative invoicing<\/em>” (i.e. dubious firms working with rights holders to send out threatening letters demanding big sums of money to settle cases of alleged piracy, many of which turn out to be wrongful or lacking in credible evidence).<\/p>\n

Customers who sign-up to such services rarely read or fully comprehend the small print, so this may be another example of why it’s always worth taking the time to do more than a quick skim read. We requested a comment from Sky before writing this article, as the original piece didn’t contain one, and hope to report back with their response shortly.<\/p>\n

UPDATE 7pm<\/strong><\/p>\n

Sky hasn’t provided us with a comment, but we have been informed that they do not monitor individual customers\u2019 internet traffic and do not share their customers\u2019 personal information or details with third parties without there being a proper legal basis to do so. But the latter is of course quite vague and possibly open to interpretation. Sky believes their policy on this is no different to that of their competitors.<\/p>\n","protected":false},"excerpt":{"rendered":"

A new report has claimed that UK ISP Sky Broadband could be providing, as part of wider anti-piracy measures, more private customer and related financial data to rights-holders and \/ or related third-party groups than many consumers may be either aware of or comfortable with.<\/p>\n","protected":false},"author":1,"featured_media":26261,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[86,46,109,66],"class_list":["post-35653","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uk_isp_news","tag-law","tag-internet-piracy","tag-internet-privacy","tag-sky-broadband"],"share_on_mastodon":{"url":"","error":""},"yoast_head":"\nQuestions Raised over Anti-Piracy Data Sharing by Sky Broadband UPDATE - ISPreview UK<\/title>\n<meta name=\"description\" content=\"A new report has claimed that UK ISP Sky Broadband could be providing, as part of wider anti-piracy measures, more private customer and related financial\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/2023\/09\/questions-raised-over-anti-piracy-data-sharing-by-sky-broadband.html\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Questions Raised over Anti-Piracy Data Sharing by Sky Broadband UPDATE - 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