{"id":36099,"date":"2023-10-23T14:19:45","date_gmt":"2023-10-23T13:19:45","guid":{"rendered":"https:\/\/www.ispreview.co.uk\/?p=36099"},"modified":"2023-10-23T14:19:45","modified_gmt":"2023-10-23T13:19:45","slug":"7-million-uk-smart-meters-at-risk-of-connectivity-loss-in-2g-and-3g-switch-off","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2023\/10\/7-million-uk-smart-meters-at-risk-of-connectivity-loss-in-2g-and-3g-switch-off.html","title":{"rendered":"7 Million UK Smart Meters At Risk of Connectivity Loss in 2G and 3G Switch Off"},"content":{"rendered":"

A new report from the cross-party Public Accounts Committee<\/a> (PAC) has revealed that an estimated 7 million Smart Meters are at risk of losing data connectivity when the old 2G and 3G<\/a> mobile communications networks are closed by 2033. But the report doesn’t mention Vodafone<\/a>’s recent deal to help upgrade the old units.<\/p>\n

At present Britain’s national Smart Meter network is managed by the descriptively named Data Communications Company<\/a> (DCC). Existing Smart Meters (SMETS 1<\/strong> and SMETS 2<\/strong>) use a mix of wireless network technologies to communicate how much gas and electricity people are using back to a central database – better known as the Smart Metering Wide Area Network<\/strong> (SMWAN).<\/p>\n

NOTE:<\/strong> The government wants all 2G and 3G<\/a> networks to be switched-off by 2033 (here<\/a>), although 3G<\/a> will be the first to go over the next couple of years as it has fewer dependencies than 2G (i.e. lots of low power devices still use 2G, which also remains handy as a backup for voice calls).<\/div>\n

For example, Scotland and the North of England are largely served by Arqiva\u2019s Long-Range Radio<\/strong> (LRR) wireless network, which operates in the 400MHz<\/strong> licensed spectrum band. By comparison, O2<\/a>\u2019s (Virgin Media<\/a>) old 2G and \/ or 3G network is typically used to cater for meters installed across the rest of England and Wales. But O2<\/a> recently confirmed that they would start to switch-off their old 3G network in 2025 sometime (here<\/a>).<\/p>\n

The PAC states that an estimated 7 million communications hubs (i.e. the part of Smart Meters that will need to be upgraded) will also need to be replaced, because they “will lose functionality when the 2G and 3G mobile communications networks are closed<\/em>“. The report warns that the “costs of these upgrades could be very significant, and, like other costs of the rollout, are ultimately passed on to billpayers<\/em>“.<\/p>\n

The government claims this replacement exercise will cost \u2018about\u2019 \u00a32 for each household, which seems unrealistically low.<\/p>\n

PAC Statement on 2G\/3G Switch-Off<\/strong><\/p>\n

Too many smart meters are not fully functioning and millions more will be impacted when the 2G and 3G mobile communication networks close. In March 2023, around 3 million (9%) of smart meters were not working properly in total. Of these, 1.6 million are \u201ctransitory\u201d issues according to the Department, but the remainder were faulty, and either not sending energy use information to suppliers or not displaying usage to consumers, or both.<\/p>\n

Suppliers are supposed to take \u201c\u2018all reasonable steps\u201d\u2019 to replace smart meters that are not working properly, but the government\u2019s rollout targets mean suppliers have much clearer incentives to prioritise the installation of new meters rather than replacing broken ones. Consumers are only guaranteed for a year the benefits arising from being able to monitor their energy consumption in real-time – because if their display breaks after that, the supplier currently has no obligation to replace it.<\/p>\n

An estimated seven million communications hubs (part of the electricity smart meters) will also need to be replaced, because they will lose functionality when the 2G and 3G mobile communications networks are closed. The costs of these upgrades could be very significant, and, like other costs of the rollout, are ultimately passed on to billpayers.<\/p>\n

Recommendation 5: The Department and Ofgem should set out:<\/strong><\/p>\n

a) what they will do to ensure suppliers assign more importance than at present they do currently to replacing those smart meters (and their in-home displays) not functioning properly;.<\/p>\n

b) a timetable for replacing the communication hub element of smart meters that will lose functionality when the 2G and 3G mobile networks are switched off;<\/p>\n

c) measures to ensure that suppliers use future-proofed technology \u2013 for example, by excluding 2G or 3G connectivity \u2013 in all new smart meter installations.<\/p>\n<\/blockquote>\n

On point C above, it’s perhaps not realistic to expect any ‘G’ generation of mobile technology to be truly “future-proofed<\/em>“, thus the plan to add 4G<\/a> to future Smart Meters may not represent any more of a long-term solution than the approach taken with 2G and 3G before. On the other hand, 5G<\/a> still isn’t quite in the right position (technology, coverage and spectrum wise) to be harnessed for such purposes, although it is getting closer (example<\/a>).<\/p>\n

In relation to the issue of wireless data connectivity on Smart Meters, the government also informed the PAC that they were “looking into options<\/em>” for the 0.75% of UK homes that sit outside its SMWAN coverage (known as \u201cnot-spots\u201d) for smart metering – believed to reflect a “few hundred thousand<\/em>” homes. This is mostly a rural issue, but some suburban areas, such as the constituency of Richmond Park<\/strong>, can have low coverage but have neither the characteristics of inner London nor rural or remote areas.<\/p>\n

Smart Meter Upgrades<\/strong><\/span><\/h3>\n

Curiously, the PAC’s report makes no mention of DCC’s recent deal with Vodafone<\/a> (here<\/a>), which will supply the 4G<\/a> network for DCC to harness. The DCC has previously said they planned to start tackling the upgrade problem by making single band 4G<\/a> Communications Hubs available in 2023, with dual-band kit expected to follow in Q2 2024.<\/p>\n

Just to be clear, under DCC’s programme the meters themselves won\u2019t be replaced, it\u2019s just the communications hub (i.e. the \u201crouter<\/em>\u201d that connects the meters in the home to the network). This is still a very big job, and it requires a site visit to pull off, but it\u2019s also a quicker and simpler job than when a Smart Meter is first fully installed. The immediate focus will naturally be on upgrading 3G based meters, since 2G won’t be vanishing just yet.<\/p>\n

The question will be whether or not they can pull this off before O2<\/a> (VMO2) completes its switch-off programme, but on that point it’s notable that O2 hasn’t expressed how long it will take to complete the switch-off. Obviously, 2033 is the ultimate deadline, but we doubt it’ll take them that long (2033 is more about 2G) and so some sort of co-ordinated approach seems most likely.<\/p>\n","protected":false},"excerpt":{"rendered":"

A new report from the cross-party Public Accounts Committee (PAC) has revealed that an estimated 7 million Smart Meters are at risk of losing data connectivity when the old 2G and 3G mobile communications networks are closed by 2033. But the report doesn’t mention Vodafone’s recent deal to help upgrade the old units.<\/p>\n","protected":false},"author":1,"featured_media":23542,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[62,60,32,38,96],"class_list":["post-36099","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uk_isp_news","tag-3g","tag-mobile-broadband","tag-o2","tag-politics","tag-vodafone"],"share_on_mastodon":{"url":"https:\/\/mastodon.social\/@ispreview\/111284537713340464","error":""},"yoast_head":"\n7 Million UK Smart Meters At Risk of Connectivity Loss in 2G and 3G Switch Off - ISPreview UK<\/title>\n<meta name=\"description\" content=\"A new report from the cross-party Public Accounts Committee (PAC) has revealed that an estimated 7 million Smart Meters are at risk of losing data\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/2023\/10\/7-million-uk-smart-meters-at-risk-of-connectivity-loss-in-2g-and-3g-switch-off.html\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"7 Million UK Smart Meters At Risk of Connectivity Loss in 2G and 3G Switch Off - 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