{"id":36103,"date":"2023-10-28T00:01:19","date_gmt":"2023-10-27T23:01:19","guid":{"rendered":"https:\/\/www.ispreview.co.uk\/?p=36103"},"modified":"2023-10-30T09:55:16","modified_gmt":"2023-10-30T09:55:16","slug":"the-misery-of-diminishing-choice-in-g-fast-uk-broadband-areas","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2023\/10\/the-misery-of-diminishing-choice-in-g-fast-uk-broadband-areas.html","title":{"rendered":"The Misery of Diminishing Choice in G.fast UK Broadband Areas"},"content":{"rendered":"

Hundreds of thousands of premises on Openreach<\/a>’s increasingly forgotten G.fast<\/a> (SOGFAST) broadband network are being left to suffer the misery of diminishing ISP choice as providers scrap their old packages in favour of newer, faster and more reliable Fibre-to-the-Premises (FTTP<\/a>) services. But those who can’t access full fibre are being left neglected.<\/p>\n

First, a bit of context. Before the FTTP<\/a> rollout took centre stage in 2018, Openreach<\/a> initially attempted to squeeze more out of their existing copper lines by deploying hybrid fibre G.fast<\/a> technology from their PCP street cabinets, which were fed by fibre (copper was used for the final run into homes) and offered speeds up to around 300Mbps. The service ended up being rolled out to 2.83 million premises before it was shelved in favour of a focus on FTTP<\/a> in 2019 (here<\/a>).<\/p>\n

NOTE:<\/strong> The wholesale tiers for G.fast<\/a> typically came in two flavours – 160Mbps (30Mbps upload) and 330Mbps (50Mbps upload).<\/div>\n

The rapid expansion of FTTP networks is great and Openreach<\/a>’s network alone now reaches around 12 million premises, but many of those in G.fast areas have yet to be covered by the new network. According to data supplied to ISPreview by Thinkbroadband<\/a>, which removes G.fast from their database as FTTP appears, coverage of the service was down to 2.4 million premises in October 2021 (i.e. G.fast areas with no FTTP alternative).<\/p>\n

The latest figures for October 2023 show 1.9 million premises with G.fast and 0.8 million of those are said to have FTTP from someone else (any operator) as an option. If we then exclude G.fast areas that have both FTTP (any operator) and Virgin Media<\/a>’s cable (HFC) network as alternative options, then the number of premises left with G.fast as the fastest option becomes 390,000. Still a huge gap left to fill.<\/p>\n

Diminishing ISP Choice<\/strong><\/span><\/h3>\n

The big problem here is that if you’re in one of those areas where G.fast is left as the fastest broadband option available, then your choice of ISP has now become extremely limited and in some cases you might only be able to get the slowest 160Mbps tier (even if your line supports 300Mbps).<\/p>\n

Until recently consumers could at least bank on BT<\/a> and EE<\/a> still offering G.fast packages (they’re generally the cheerleaders for Openreach products), but all that changed with the recent branding switch (here<\/a>). Now if consumers in areas where G.fast is the fastest option put their postcode into BT<\/a> and EE<\/a>’s websites, then the best they’ll be offered is significantly slower FTTC<\/a> or ADSL2+ tiers.<\/p>\n

The story is much the same at Plusnet<\/a> (though they never officially sold G.fast), Zen Internet<\/a>, iDNET<\/a> and the list goes on (Vodafone<\/a> never did G.fast either). The only major ISP left still offering G.fast in all the areas we tested is currently Sky Broadband<\/a> (well done Sky), but you’ll only be able to take their 145Mbps tier and that’s hard luck if you wanted to switch from a 300Mbps plan on a different provider.<\/p>\n

However, we did get mixed results when it came to testing TalkTalk<\/a> and Shell Energy, which returned positive results for some G.fast areas and negative results for others. At the time of writing, we still don’t know why there was such a variation (it’s not an issue of SOGFAST support), but it may have something to do with localised network capacity issues. So just be aware that these two are a bit hit-and-miss (credits to our forum members<\/a>).<\/p>\n

Existing customers with a G.fast service aren’t currently affected by this (unless you fancy switching ISP) and it is possible that the odd ISP might still take you on, albeit only if you go through the irritating hassle of phoning up the provider’s sales line. But most people will never go any further than the postcode entry box (availability checker) on a website.<\/p>\n

However, aside from those mentioned earlier, there are still a few other ISPs around that do cater for G.fast – at least for now. For example, Andrews & Arnold (AAISP) offer plans up to 160Mbps, while File Sanctuary<\/a> offers up to 300Mbps, and it’s the same for a few more providers – 1310<\/a> (300Mbps), Breezetel<\/a> (300Mbps), Distant Voice<\/a> (300Mbps), Northern Telecom<\/a> (300Mbps) and Stream Networks<\/a> (300Mbps). But many of those are more business than consumer orientated.<\/p>\n

The reality is that G.fast was a short-lived product that never managed to fully deliver on its promises and got overtaken by the inevitable march toward full fibre, which Openreach finally recognised needed to happen – even if it took some competition, regulatory pressures and the best part of a decade to actually admit that. But saying that won’t help those who remain stuck in the aforementioned situation.<\/p>\n

The ISP options for G.fast are only going to continue shrinking, and we can only hope that FTTP arrives fast enough to replace it before there are no options left. The fact that even BT<\/a> and EE<\/a> have stopped promoting it online is really quite telling, as they’re usually the last-ditch backstop for such products. Ironically, you can still get ancient ADSL<\/a> packages from BT, but not G.fast.<\/p>\n","protected":false},"excerpt":{"rendered":"

Hundreds of thousands of premises on Openreach’s increasingly forgotten G.fast (SOGFAST) broadband network are being left to suffer the misery of diminishing ISP choice as providers scrap their old packages in favour of newer, faster and more reliable Fibre-to-the-Premises (FTTP) services. But those who can’t access full fibre are being left neglected.<\/p>\n","protected":false},"author":1,"featured_media":22855,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[55,56,417,69],"class_list":["post-36103","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uk_isp_news","tag-fttc","tag-fttp","tag-g-fast","tag-bt-openreach"],"share_on_mastodon":{"url":"https:\/\/mastodon.social\/@ispreview\/111309473857496315","error":""},"yoast_head":"\nThe Misery of Diminishing Choice in G.fast UK Broadband Areas - ISPreview UK<\/title>\n<meta name=\"description\" content=\"Hundreds of thousands of premises on Openreach's increasingly forgotten G.fast (SOGFAST) broadband network are being left to suffer the misery of\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/2023\/10\/the-misery-of-diminishing-choice-in-g-fast-uk-broadband-areas.html\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The Misery of Diminishing Choice in G.fast UK Broadband Areas - 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