{"id":36625,"date":"2023-12-16T08:18:36","date_gmt":"2023-12-16T08:18:36","guid":{"rendered":"https:\/\/www.ispreview.co.uk\/?p=36625"},"modified":"2023-12-16T08:25:10","modified_gmt":"2023-12-16T08:25:10","slug":"two-thirds-of-councils-still-use-services-reliant-on-2g-and-3g-mobile","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2023\/12\/two-thirds-of-councils-still-use-services-reliant-on-2g-and-3g-mobile.html","title":{"rendered":"Two Thirds of Councils Still Use Services Reliant on 2G and 3G Mobile"},"content":{"rendered":"

The Local Government Association<\/a>, which represents councils across England and Wales, has warned that while the majority of councils are aware of the looming mobile network closures, almost two-thirds of them are still using devices and systems reliant on 2G and 3G<\/a> connectivity to at least a small extent.<\/p>\n

The UK government and all major mobile operators have so far agreed to phase-out existing 2G and 3G<\/a> signals by 2033 (here<\/a>), which should free up radio spectrum bands so that they can be used to further improve the network coverage and mobile broadband speeds of more modern 4G<\/a> and 5G<\/a> networks. The switch-off will also reduce the operators\u2019 costs and power consumption.<\/p>\n

However, contrary to what you might think, 3G<\/a> services will be the first to go because older 2G signals are still necessary for a fair few connectivity solutions (e.g. voice calls in remote rural areas, as a low-power fallback and many Smart Meters \/ IoT \/ M2M services depend upon it). As a result, it makes more sense to switch-off 3G first, since the data centric technology has fewer dependencies.<\/p>\n

Most of the major mobile network operators currently expect to have completely phased out 3G by the end of 2024, although O2<\/a> (VMO2) will take longer as some of the services they supply still require 3G connectivity (Smart Meters etc.).<\/p>\n

3G Phase Out Plans by Operator<\/span>
\n<\/strong><\/p>\n

\u27a4 Vodafone<\/a> UK has already started to phase out 3G and aims to complete by the end of December 2023.<\/p>\n

\u27a4 Three UK<\/a> are phasing out their 3G network service gradually and switching it off by the end of 2024.<\/p>\n

\u27a4 EE<\/a> (BT<\/a>) has begun moving customers off 3G rather than switching the network off, but they aim to switch it off by March 2024.<\/p>\n

\u27a4O2<\/a> (VMO2) will begin the switch-off process in 2025 and complete it by that same year.<\/p><\/blockquote>\n

Given this context, the LGA recently conducted a new survey<\/a> to assess the impact of the switch-off on local councils, which also make some use of 2G and 3G connected services. A total of 47 responses were received, which covered the views of 53 councils (some respondents provided the same response for multiple councils).<\/p>\n

The survey found that most (except 7%) of respondents were aware of the switch-off, but almost two-thirds of councils who responded say they are still using devices and systems reliant on 2G and 3G networks to at least a small extent.<\/p>\n

Key Findings<\/strong><\/span><\/p>\n

\u27a4 Awareness: Around two-fifths (38 per cent) of respondents said they were fully aware of the upcoming switch off of the UK\u2019s 2G and 3G mobile networks.<\/p>\n

\u27a4 Awareness: A quarter (27 per cent) of respondents said they were partially aware of the upcoming switch off of the UK\u2019s 2G and 3G mobile networks whilst 7% of respondents said they were not aware at all.<\/p>\n

\u27a4 Senior\/Executive Management Team: Half of the respondents (48 per cent) said their Senior\/Executive Management Teams were partially aware of the upcoming switch off of the UK\u2019s 2G and 3G mobile networks whilst 14 per cent were not at all aware.<\/p>\n

\u27a4 Elected Members: Almost half of the respondents (45 per cent) said their Elected Members were partially aware of the upcoming switch off of the UK\u2019s 2G and 3G mobile networks whilst two-fifths (39 per cent) said they were not at all aware.<\/p>\n

\u27a4 Operational Staff: Two-fifths of respondents (42 per cent) said their Operational Staff were partially aware whilst a further thirteen per cent said they were not at all aware.<\/p>\n

\u27a4 Reliance: Almost two-thirds of respondents (63 per cent) said their authority was still using devices and systems that were reliant on 2G and 3G networks to at least a small extent.<\/p>\n

\u27a4 Confidence: Around a third of respondents (32 per cent) said they feel very confident about their authority\u2019s ability to manage the switch off of 2G and 3G networks with minimal impact on its operations and services. Two-fifths of respondents (38 per cent) said they were fairly confident whilst a fifth (18 per cent) said they were not very confident.<\/p>\n

\u27a4 Costs: Under a fifth of respondents (17 per cent) said their council had incurred costs already in switching from 2G and 3G in the last six months whilst three fifths (60 per cent) said they had not yet incurred costs.<\/p>\n

\u27a4 Costs: Around a quarter of respondents (23 per cent) said they were confident that no additional costs would be incurred by the transition from 2G and 3G networks. A tenth of respondents (nine per cent) said they believed that there would be costs incurred by the switch off but that they had accurately estimated those costs and secured funding to cover all of them.<\/p>\n

\u27a4 Costs: A further nine per cent of respondents said they believed there would be costs incurred by the switch off and that they have accurately estimated them, but have not yet secured funding to cover them. Around a third (29 per cent) said they believed there will be costs incurred by the switch off, but they have not yet accurately estimated how much they are likely to be. A quarter of respondents (23 per cent) said they didn\u2019t yet know if there would be costs incurred by the switch off.<\/p>\n

\u27a4 Support: A fifth of respondents (19 per cent) said they would value support from the LGA in managing the 2G and 3G switch-off to a great extent. Around a third of respondents (31 per cent) said to a moderate extent whilst a further 19 per cent said to a small extent. A quarter of respondents (25 per cent) said not at all.<\/p>\n

\u27a4 Support: Almost three-quarters of respondents (72 per cent) said they would value online resources from the LGA. Around two-fifths of respondents (41 per cent) said they would like events and webinars with a further 41 per cent choosing policy and campaigning.<\/p><\/blockquote>\n

The LGA said greater guidance and awareness-raising of the switch off is needed from government, and the wider telecoms industry, to make sure any disruption to devices and services are kept to a minimum and to better help them prepare for the transition. But there’s no mention of seeking additional support from the companies that built their 2G and 3G dependent systems in the first place, which should be helping with upgrades.<\/p>\n

Concerns were also raised over the “lack of adequate 4G<\/a> and 5G<\/a> coverage, particularly in rural areas<\/em>“. But they do rather overlook the related difficulties that mobile operators have often faced in getting planning permission passed by some councils for new masts, which could help to solve precisely this problem.<\/p>\n

Cllr Mark Hawthorne, LGA Digital Connectivity Spokesman, said: <\/strong><\/p>\n

\u201cMobile data is vital for running certain services which people use and rely on every day, whether it be for help in paying for parking or providing a vital helpline in social housing.<\/p>\n

Councils want to do all they can to minimise the impact of the 2G and 3G network switch off, but cannot do it alone. We need government and telecoms leaders to work together to raise awareness of the transition and what it means for those at the sharp end, including on how best to manage the move to the latest technology.<\/p>\n

Older, legacy infrastructure ranging from parking meters and payment machines, to emergency auto diallers and sensors in social housing, may need upgrading or replacing to work on new, faster 4G<\/a> and 5G<\/a> networks. Time is running out if we are to avoid the fallout from the big switch off.\u201d<\/p><\/blockquote>\n

The LGA also echoed recent calls for Ofcom<\/a> to improve the quality of their mobile coverage reporting data, which could in turn help to improve understanding and awareness of overall mobile coverage across the country. But this is not an easy thing to get right, due to the highly variable nature of mobile signals and the environment. In addition, they want to see more “Digital Champions<\/em>” being appointed at “every local area<\/em>” in order to improve coordination with mobile operators.<\/p>\n","protected":false},"excerpt":{"rendered":"

The Local Government Association, which represents councils across England and Wales, has warned that while the majority of councils are aware of the looming mobile network closures, almost two-thirds of them are still using devices and systems reliant on 2G and 3G connectivity to at least a small extent.<\/p>\n","protected":false},"author":1,"featured_media":31087,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[62,474,405,32,36,38,34,63,475,96],"class_list":["post-36625","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uk_isp_news","tag-3g","tag-bt","tag-ee","tag-o2","tag-ofcom-regulation","tag-politics","tag-statistics","tag-three-uk","tag-virgin-media","tag-vodafone"],"share_on_mastodon":{"url":"https:\/\/mastodon.social\/@ispreview\/111589118869936303","error":""},"yoast_head":"\nTwo Thirds of Councils Still Use Services Reliant on 2G and 3G Mobile - 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