{"id":36722,"date":"2024-06-24T00:01:58","date_gmt":"2024-06-23T23:01:58","guid":{"rendered":"https:\/\/www.ispreview.co.uk\/?p=36722"},"modified":"2024-06-24T11:04:13","modified_gmt":"2024-06-24T10:04:13","slug":"top-fastest-uk-mobile-and-home-broadband-isps-for-h1-2024","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2024\/06\/top-fastest-uk-mobile-and-home-broadband-isps-for-h1-2024.html","title":{"rendered":"Top Fastest UK Mobile and Home Broadband ISPs for H1 2024"},"content":{"rendered":"

Today we’re taking our usual biannual look back to see how the average UK broadband download and upload speeds have changed across the fastest nationally available fixed line ISPs, mobile operators and Starlink<\/a> (satellite<\/a>) since the end of 2023. Overall, broadband speeds have continued to improve, albeit not without some surprises.
\n<\/p>\n

As usual the results in this report stem from web-based speed testing by consumers and are thus inevitably impacted by a number of factors, such as the rising coverage of faster networks (e.g. full fibre and 5G<\/a>) and the associated level of take-up by customers. Due to this, it helps to understand any key changes in network deployments and there have been a few small changes since the last report (Ofcom’s data<\/a>).<\/p>\n

NOTE:<\/strong> The term \u201cgigabit-capable<\/em>\u201d on fixed lines refers to the combined coverage of full fibre (FTTP<\/a>) and Hybrid Fibre Coax (HFC \/ Virgin Media<\/a>) networks.<\/div>\n\n\n\n\n\n\n\n
Fixed Connection<\/strong><\/td>\nJan 2024 Coverage (Sept 2023)<\/strong><\/td>\n<\/tr>\n
% Under 10Mbps (USO)<\/td>\nc.1% (c. 1%)<\/td>\n<\/tr>\n
Superfast (30Mbps+)<\/td>\n97% (97%)<\/td>\n<\/tr>\n
Gigabit-capable<\/td>\n80% (78%)<\/td>\n<\/tr>\n
Full Fibre (FTTP<\/a>)<\/td>\n62% (57%)<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

The first thing to note is that the roll-out of Fibre-to-the-Premises<\/strong> (FTTP<\/a>) technology has taken a bit of a hit over the past year, with many networks reporting job losses and slowing their builds due to wider market pressures (rising costs, high interest rates, competition etc.). Some have weathered this better than others, although there are still many operators with active builds (Summary of Full Fibre Build Progress<\/strong><\/a>) and a few have managed to accelerate their deployments (e.g. Openreach<\/a>, Netomnia<\/a>, nexfibre<\/a> \/ VMO2).<\/p>\n

Most of the gigabit-capable coverage continues to be fuelled by commercial roll-outs in urban areas (already reaching 80% of the UK), while the Government\u2019s \u00a35bn Project Gigabit<\/strong><\/a> programme (focuses on the final c.20% of unviable \/ rural premises) aims to help this reach over 85% by 2025, followed by \u201cat least<\/em>\u201d 99% by 2030. Ofcom<\/a> predicts the UK will achieve around 90-94% coverage by May 2026 (here<\/a>).<\/p>\n

In terms of mobile networks, both 4G<\/a> and 5G<\/a> coverage hasn’t changed all that much. Commercial 5G<\/a> deployments showed the biggest rise, while the industry-led \u00a31bn Shared Rural Network<\/strong><\/a> (SRN) project has made a little progress on boosting geographic 4G<\/a> coverage and aims to cover 95% of the UK – from at least one operator – by the end of 2025.<\/span><\/span><\/p>\n\n\n\n\n\n
Mobile Coverage
\n<\/strong><\/td>\n		Jan 2024 Coverage (Sept 2023)<\/strong><\/td>\n<\/tr>\n
4G<\/a> Geographic<\/td>\n81-88% (80-87%)<\/td>\n<\/tr>\n
5G Premises (Outdoor) from at least 1 operator<\/td>\nunchanged (85-93%)<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n
NOTE:<\/strong> Speedtests can be affected by various issues, such as slow Wi-Fi, limitations of the tester itself, local network congestion and package choice (a lot of people will pick a slower and cheaper plan, even with 1Gbps available). The following results are thus only good for observing general market change over time and MUST NOT be taken as a reflection of ISP capability.<\/div>\n

Fastest Major Fixed Broadband ISPs (H1 2024 vs H2 2023)<\/strong><\/span><\/h3>\n

The data in this report has been gathered from Thinkbroadband<\/a>\u2019s independent speedtest database (inc. ISPreview\u2019s Broadband Speedtest<\/a><\/strong>). The table only includes the largest and most established independent ISPs with strong national availability, but there is a separate table for smaller alternative networks on page 2 \u2013 these are difficult to include because they aren\u2019t yet available to the majority of premises and don\u2019t produce much test data due to fewer users.<\/p>\n

Naturally, there are caveats to consider with speedtest based studies like this, not least because the results tend to be more reflective of take-up than network availability. For example, some ISPs may have a much larger proportion of customers on slower copper-based (ADSL<\/a> or FTTC<\/a>) lines, which can weigh against anybody on faster FTTP packages with the same provider (i.e. pulling average speeds down). The opposite can also be true.<\/p>\n

NOTE:<\/strong> The top 10% is the speed experienced by the fastest users on each ISP (below in brackets). The results are averages (mean) in Megabits per second (Mbps). The H1 data was processed at the end of June 2024.<\/div>\n

Average Download Speeds \u2013 Top 8<\/strong><\/span><\/p>\n\n\n\n\n\n\n\n\n\n\n\n
No.<\/strong><\/td>\nOperator<\/strong><\/td>\nH1 \u2013 2024 (Top 10%)<\/strong><\/td>\nH2 \u2013 2023 (Top 10%)<\/strong><\/td>\nChange %<\/strong><\/td>\n<\/tr>\n
1.<\/td>\nVirgin Media<\/a><\/td>\n280Mbps (675.4Mbps)<\/td>\n264.5Mbps (626.6Mbps)<\/td>\n5.86%<\/td>\n<\/tr>\n
2.<\/td>\nZen Internet<\/a><\/td>\n199.1Mbps (607.1Mbps)<\/td>\n165.4Mbps (506.3Mbps)<\/td>\n20.37%<\/td>\n<\/tr>\n
3.<\/td>\nVodafone<\/a><\/td>\n179.7Mbps (545.2Mbps)<\/td>\n134.8Mbps (430.3Mbps)<\/td>\n33.31%<\/td>\n<\/tr>\n
4.<\/td>\nBT<\/a><\/td>\n116.8Mbps (313Mbps)<\/td>\n93.7Mbps (231.5Mbps)<\/td>\n24.65<\/span>%<\/td>\n<\/tr>\n
5.<\/td>\nSky Broadband<\/a><\/td>\n74.3Mbps (142.6Mbps)<\/td>\n61Mbps (127.5Mbps)<\/td>\n21.8%<\/td>\n<\/tr>\n
6.<\/td>\nPlusnet<\/a><\/td>\n71.5Mbps (147.7Mbps)<\/td>\n58.5Mbps (103.6Mbps)<\/td>\n22.22%<\/td>\n<\/tr>\n
7.<\/td>\nEE<\/a><\/td>\n68.3Mbps (103.8Mbps)<\/td>\n72.1Mbps (108.5Mbps)<\/td>\n-5.27%<\/td>\n<\/tr>\n
8.<\/td>\nTalkTalk<\/a><\/td>\n64Mbps (114.2Mbps)<\/td>\n64.8Mbps (107.8Mbps)<\/td>\n-1.23%<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Average Upload Speeds – Top 8
\n<\/strong><\/span><\/p>\n\n\n\n\n\n\n\n\n\n\n\n
No.<\/strong><\/td>\nOperator<\/strong><\/td>\nH1 \u2013 2024<\/strong><\/td>\nH2 \u2013 2023<\/strong><\/td>\nChange %<\/strong><\/td>\n<\/tr>\n
1.<\/td>\nZen Internet<\/a><\/td>\n106.2Mbps<\/td>\n58.3Mbps<\/td>\n82.16%<\/td>\n<\/tr>\n
2.<\/td>\nVodafone<\/a><\/td>\n73.1Mbps<\/td>\n55.5Mbps<\/td>\n31.71%<\/td>\n<\/tr>\n
3.<\/td>\nVirgin Media<\/a><\/td>\n39.2Mbps<\/td>\n34.4Mbps<\/td>\n13.95%<\/td>\n<\/tr>\n
4.<\/td>\nBT<\/a><\/td>\n24Mbps<\/td>\n20.7Mbps<\/td>\n15.94%<\/td>\n<\/tr>\n
5.<\/td>\nSky Broadband<\/a><\/td>\n16.7Mbps<\/td>\n14.9Mbps<\/td>\n12.08%<\/td>\n<\/tr>\n
6.<\/td>\nEE<\/a><\/td>\n16.4Mbps<\/td>\n19.5Mbps<\/td>\n-15.9%<\/td>\n<\/tr>\n
7.<\/td>\nTalkTalk<\/a><\/td>\n15.7Mbps<\/td>\n17.6Mbps<\/td>\n-10.8%<\/td>\n<\/tr>\n
8.<\/td>\nPlusnet<\/a><\/td>\n15.4Mbps<\/td>\n13.1Mbps<\/td>\n17.56%<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Overall, the average download speed<\/strong> of the top national providers was 131.7Mbps (up from 114.35Mbps) and the average upload speed<\/strong> hit 38.3Mbps (up from 29.25Mbps). Vodafone<\/a> delivered the biggest (33%) uplift in download performance over the first half of the year, while Zen Internet<\/a> saw a massive (82%) increase in upload speed. But otherwise most of the changes were in positive territory and about what we’d normally expect.<\/p>\n

The exceptions to the rule this time around were EE<\/a> and TalkTalk<\/a>, both of quick recorded an unexpected fall in download performance, which seemed to get even worse for uploads. At the time of writing we couldn’t point to any particular reason for why this occurred and it will be interesting to see if they recover for the end of this year.<\/p>\n

Finally, Virgin Media<\/a> launched their new 2Gbps plan earlier this year and a symmetric speed add-on, but we weren’t expecting much of an impact from those changes as they currently only impact people covered by the new nexfibre<\/a> network (1 million premises).<\/p>\n

Satellites<\/strong><\/span><\/h3>\n

We’ve also been keeping track of the results for SpaceX’s satellite<\/a> based Starlink<\/a> broadband service. Sadly, not enough data exists to include other satellite<\/a> platforms or providers, but that may change in the future. Otherwise, Starlink<\/a>’s download performance appears to have declined during the first six months of 2024, while their upload speeds have increased.<\/p>\n

Average UK Starlink Broadband Speeds<\/strong><\/span><\/div>\n
 <\/div>\n\n\n\n\n\n
 <\/td>\nH1 – 2024 (Top 10%)<\/strong><\/td>\nH2 – 2023 (Top 10%)<\/strong><\/td>\n<\/tr>\n
Download<\/td>\n90.7Mbps (156.9Mbps)<\/td>\n105.2Mbps (171.3Mbps)<\/td>\n<\/tr>\n
Upload<\/td>\n11.2Mbps (16.4Mbps)<\/td>\n8.8Mbps (13.3Mbps)<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Now flick over to page 2 to see how the fastest full fibre alternative network (altnet) ISPs and mobile operators performed.<\/p>\n

<\/p>\n

Next we’ll examine how some of the more established alternative networks (AltNets) – those building their own separate full fibre broadband networks – perform when compared with the main national players. Take note that Cityfibre<\/a> doesn’t have a specific entry because they’re supplied via various ISPs (e.g. Vodafone<\/a>, Zen, TalkTalk<\/a>) and we can’t easily separate the data for them from other networks – the same is also true for a few of the other wholesale-only Altnets.<\/p>\n

Otherwise, the following providers don\u2019t suffer from the same performance woes as copper or hybrid fibre networks, thus we only focus our results on the top 10% (fastest) connections, which in most cases will reflect those consumers who take the fastest gigabit tier(s) available. The caveat is that these scores will still be heavily impacted by the same issues as mentioned earlier (slow Wi-Fi, local network congestion, take-up etc.).<\/p>\n

The main changes this time around include the removal of Seethelight, BeFibre<\/a>, Swish Fibre, Jurassic Fibre and Lila Connect due to a lack of test data (i.e. not enough samples for a credible result). In addition, Swish Fibre and Jurassic have been consolidated into a new wholesale network (All Points Fibre), which may make them difficult to re-add in the future; the same will also become true of Giganet in the near future.<\/p>\n

Speaking on consolidation, in future reports we may also have to combine Brsk and YouFibre<\/a>, now that Brsk has agreed to merge into Netomnia<\/a>. But this agreement has only just been reached and thus doesn’t yet impact the results below. Finally, we’ve had enough data to add GoFibre<\/a> into the table for the first time, and Truespeed<\/a> also made a return.<\/p>\n

NOTE:<\/strong> Most altnets only have comparatively niche coverage and limited speedtest data, which limits how many we can examine. Only ISPs with gigabit packages are included below.<\/div>\n

Full Fibre Altnets by Avg. Download (H1 2024 vs H2 2023)<\/strong><\/span><\/p>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
ISP<\/strong><\/td>\nTop 10% – H1 2024<\/strong><\/td>\nTop 10% – H2 2023<\/strong><\/td>\n<\/tr>\n
Zzoomm<\/a><\/td>\n1051.9Mbps<\/td>\n604.8Mbps<\/td>\n<\/tr>\n
YouFibre (Netomnia)<\/a><\/td>\n929.6Mbps<\/td>\n920.6Mbps<\/td>\n<\/tr>\n
toob<\/a><\/td>\n921Mbps<\/td>\n923.5Mbps<\/td>\n<\/tr>\n
Community Fibre<\/a><\/td>\n885.1Mbps<\/td>\n912.4Mbps<\/td>\n<\/tr>\n
Trooli<\/a><\/td>\n813.9Mbps<\/td>\n342.1Mbps<\/td>\n<\/tr>\n
Hey! Broadband<\/a> (F&W)<\/td>\n782.4Mbps<\/td>\n812.8Mbps<\/td>\n<\/tr>\n
Giganet<\/a><\/td>\n768.2Mbps<\/td>\n686.6Mbps<\/td>\n<\/tr>\n
Gigaclear<\/a><\/td>\n744.4Mbps<\/td>\n489.8Mbps<\/td>\n<\/tr>\n
Brsk<\/a><\/td>\n721.2Mbps<\/td>\n775.2Mbps<\/td>\n<\/tr>\n
Lit Fibre<\/a><\/td>\n701.3Mbps<\/td>\n514.3Mbps<\/td>\n<\/tr>\n
Truespeed<\/a><\/td>\n610.9Mbps<\/td>\nno data<\/td>\n<\/tr>\n
Hyperoptic<\/a><\/td>\n519.4Mbps<\/td>\n660.7Mbps<\/td>\n<\/tr>\n
GoFibre<\/a><\/td>\n466.5Mbps<\/td>\nno data<\/td>\n<\/tr>\n
Grain Connect<\/a><\/td>\n406.4Mbps<\/td>\n256.5Mbps<\/td>\n<\/tr>\n
Ogi<\/a><\/td>\n405Mbps<\/td>\n207.8Mbps<\/td>\n<\/tr>\n
Fibrus<\/a><\/td>\n382.4Mbps<\/td>\n269.8Mbps<\/td>\n<\/tr>\n
Wessex Internet<\/a><\/td>\n377.8Mbps<\/td>\n371.3Mbps<\/td>\n<\/tr>\n
KCOM<\/a><\/td>\n301.6Mbps<\/td>\n346.7Mbps<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

As before, it’s wise not to read too much into speed fluctuations above because the faster you go, the more obvious the caveats of web-based speed testing become. In addition, some provider’s, such as toob<\/a>, only sell a 1Gbps package (i.e. the results aren’t impacted by users on slower tiers) or may have fewer customers (i.e. greater fluctuations in the data), which means true apples-to-apples comparisons are tricky to achieve.<\/p>\n

We intend to keep expanding this table as AltNets grow, which will in turn result in more data, but most of these providers are clearly delivering excellent performance.<\/p>\n

The Fastest Mobile Operators<\/strong><\/span><\/h3>\n

Mobile performance remains a difficult network technology to study because end-users are always moving through different areas (indoor, outdoor and underground), using different devices with different capabilities and the surrounding environment is ever changeable (weather, trees, buildings etc.). All of this can impact signal quality and that’s before we consider any differences in network (backhaul) capacity or spectrum between locations.<\/p>\n

Suffice to say that studies of mobile broadband speed are inherently open to variation, but the top networks often tend to be those with a combination of the best 4G or 5G coverage, a good amount of radio spectrum and the most advanced technologies.<\/p>\n

Average Mobile Download Speeds – H1 2024 vs H2 2023<\/span>
\n<\/strong><\/p>\n\n\n\n\n\n\n\n
No.<\/strong><\/td>\n Operator<\/strong><\/td>\n H1 2024 (Top 10%)<\/strong><\/td>\n H2 2023 (Top 10%)<\/strong><\/td>\n Change<\/strong><\/td>\n<\/tr>\n
1.<\/td>\nThree UK<\/a><\/td>\n87.4Mbps (220.1Mbps)<\/td>\n68.8Mbps (160.6Mbps)<\/td>\n27.03%<\/td>\n<\/tr>\n
2.<\/td>\nVodafone<\/a><\/td>\n53.1Mbps (161.3Mbps)<\/td>\n30.1Mbps (80.6Mbps)<\/td>\n76.41%<\/td>\n<\/tr>\n
3.<\/td>\nEE<\/a><\/td>\n48.6Mbps (99.4Mbps)<\/td>\n55Mbps (106.7Mbps)<\/td>\n-11.64%<\/td>\n<\/tr>\n
4.<\/td>\nO2<\/a><\/td>\n33.2Mbps (71.1Mbps)<\/td>\n22.3Mbps (57.6Mbps)<\/td>\n48.88%<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Average Mobile Upload Speeds – H1 2024 vs H2 2023
\n<\/strong><\/span><\/p>\n\n\n\n\n\n\n\n
No.<\/strong><\/td>\n Operator<\/strong><\/td>\nH1 2024 (Top 10%)<\/strong><\/td>\nH2 2023 (Top 10%)<\/strong><\/td>\n Change<\/strong><\/td>\n<\/tr>\n
1.<\/td>\nEE<\/a><\/td>\n15.1Mbps (22.5Mbps)<\/td>\n19.5Mbps (34.1Mbps)<\/td>\n-22.56%<\/td>\n<\/tr>\n
2.<\/td>\nThree UK<\/a><\/td>\n13.4Mbps (35.5Mbps)<\/td>\n11.1Mbps (30.4Mbps)<\/td>\n20.72%<\/td>\n<\/tr>\n
3.<\/td>\nVodafone<\/a><\/td>\n10.4Mbps (21.7Mbps)<\/td>\n7.2Mbps (18.6Mbps)<\/td>\n44.44%<\/td>\n<\/tr>\n
4.<\/td>\nO2<\/a><\/td>\n7.5Mbps (15.5Mbps)<\/td>\n4.8Mbps (12.4Mbps)<\/td>\n56.25%<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Overall, the average download speed<\/strong> of the four primary mobile operators was 55.57Mbps (up from 44.05Mbps in H2 2023) and the average upload speed<\/strong> hit 11.6Mbps (up from 10.65Mbps). Most of the operators delivered a strong improvement this time around, with Vodafone<\/a> rocketing their download performance by over 76% and thus leapfrogging EE<\/a> to take 2nd place.<\/p>\n

By comparison, EE<\/a> suffered an uncharacteristic fall in both download and upload performance (the only operator to suffer such a decline), although they still managed to hold on to the top spot for upload performance. Time will tell whether this is just a temporary anomaly or the start of a trend, but for now we suspect it may only be temporary.<\/p>\n

We should point out that most existing 5G networks remain hobbled by issues of limited coverage and legacy 4G services, although the gradual introduction of Standalone 5G (SA) networks is starting to change that. In addition, Ofcom<\/a>’s plan to auction off more 5G spectrum in the mmW bands – 26GHz and 40GHz – is another event to keep an eye on later this year, but it’s impacts may be primarily limited to urban areas.<\/p>\n

Finally, the proposed merger between Vodafone and Three UK<\/a> may be impacting their 5G roll-out plans (it’s not uncommon for big deployment plans to be put on a ‘go slow’ during such periods), which could change once the deal is either approved or rejected by regulators. Approval would, we’re told, mean a wider and generally more significant roll-out of 5G SA technology by the merged entity.<\/p>\n

UPDATE 10:57am<\/strong><\/p>\n

We’ve added Truespeed<\/a> into the altnet list after accidentally missing its inclusion in the latest data this morning.<\/p>\n","protected":false},"excerpt":{"rendered":"

Today we’re taking our usual biannual look back to see how the average UK broadband download and upload speeds have changed across the fastest nationally available fixed line ISPs, mobile operators and Starlink (satellite) since the end of 2023. Overall, broadband speeds have continued to improve, albeit not without some surprises.<\/p>\n","protected":false},"author":1,"featured_media":22263,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[6,1],"tags":[61,406,150,474,60,32,84,77,66,34,74,63,475,96,98],"class_list":["post-36722","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-editorial_article","category-uk_isp_news","tag-4g","tag-5g","tag-awards","tag-bt","tag-mobile-broadband","tag-o2","tag-plusnet","tag-satellite","tag-sky-broadband","tag-statistics","tag-talktalk","tag-three-uk","tag-virgin-media","tag-vodafone","tag-zen-internet"],"share_on_mastodon":{"url":"https:\/\/mastodon.social\/@ispreview\/112668431414539181","error":""},"yoast_head":"\nTop Fastest UK Mobile and Home Broadband ISPs for H1 2024 - ISPreview UK<\/title>\n<meta name=\"description\" content=\"Today we're taking our usual biannual look back to see how the average UK broadband download and upload speeds have changed across the fastest nationally\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/2024\/06\/top-fastest-uk-mobile-and-home-broadband-isps-for-h1-2024.html\" \/>\n<link rel=\"next\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/2024\/06\/top-fastest-uk-mobile-and-home-broadband-isps-for-h1-2024.html\/2\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Top Fastest UK Mobile and Home Broadband ISPs for H1 2024 - 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