{"id":36737,"date":"2024-01-08T09:17:02","date_gmt":"2024-01-08T09:17:02","guid":{"rendered":"https:\/\/www.ispreview.co.uk\/?p=36737"},"modified":"2024-01-08T09:22:14","modified_gmt":"2024-01-08T09:22:14","slug":"anger-in-stocksfield-as-factcos-3-year-fttp-broadband-build-drags-on","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2024\/01\/anger-in-stocksfield-as-factcos-3-year-fttp-broadband-build-drags-on.html","title":{"rendered":"Anger in Stocksfield as FACTCO’s 3 Year FTTP Broadband Build Drags On"},"content":{"rendered":"

Three years have now passed since UK broadband ISP FACTCO<\/a> confirmed that it would be deploying their new gigabit-capable Fibre-to-the-Premises (FTTP<\/a>) network across the small commuter village of Stocksfield in the south of Northumberland (England), but so far not a single property in the community has gone live.<\/p>\n

At present, the best fixed line broadband connectivity available to the village comes via Openreach<\/a>’s older Fibre-to-the-Cabinet<\/strong> (FTTC<\/a> \/ VDSL2<\/a> \/ SOGEA) network. But locals had been hoping to gain access to gigabit speeds for the first time after FACTCO secured support from the Government’s Gigabit Broadband Voucher Scheme<\/a> (GBVS) in January 2021 to deploy a full fibre network across the village.<\/p>\n

NOTE:<\/strong> The wider ‘parish’ of Stocksfield also expands to cover the smaller communities of Branch End, New Ridley, Broomley, Hindley and the Painshawfield.<\/div>\n

Since then there has been plenty of build activity, which one local described as being a “mess<\/em>” of seemingly “endless<\/em>” activity (Chronicle Live<\/a>), and yet the deadlines for when the service is due to start going live keep shifting. Back in September 2022 we were told that they would “go live in 2022<\/em>“, which obviously didn’t happen and neither did it happen in 2023.<\/p>\n

FACTCO acknowledges that their deployment has faced a “number of unexpected hurdles<\/em>“, albeit without clarifying precisely what those were. But we do know that the project took a hit after they were affected by Project Gigabit’s wider suspension of its voucher scheme in the county. A lot of UK voucher projects by other operators have been impacted by similar suspensions, which formed part of an effort to update coverage maps to avoid wasting taxpayer’s money in areas that didn’t need it.<\/p>\n

The operator’s most recent statement on the matter is similar to the one they gave ISPreview back in June 2023. This is except for the fact that the June statement said that their “efforts are currently focused on two major sectors, 1 and 4, which will allow connections for 725 premises shortly<\/em>,” while the January 2024 one forecasts that “close to 700 premises will be ready for service imminently once the backhaul is connected<\/em>.”<\/p>\n

A Spokesperson for FACTCO said:<\/strong><\/p>\n

“In 2023, FACTCO made considerable progress in providing Stocksfield with full fibre broadband. Although it\u2019s fair to say we\u2019ve come across a number of unexpected hurdles, which have prolonged the build more than we wanted, we are currently forecasting that close to 700 premises will be ready for service imminently once the backhaul is connected.<\/p>\n

Our largest network build to date has certainly not been without its challenges, however, we remain fully committed to delivering a state-of-the-art, full fibre network which will serve over 1,700 homes and businesses for generations to come.”<\/p><\/blockquote>\n

The Government’s Building Digital UK<\/a> (BDUK) team said they were “aware of the delays<\/em>” to FACTCO’s voucher rollout “in Stocksfield and the surrounding areas<\/em>” and were working with them to “help resolve these issues<\/em>“. The agency added that the ISP had also “submitted a change request to increase the voucher project scope which is subject to review … The supplier will only receive funding once connections are live and residents and businesses confirm that they have received and are content with the new service<\/em>.”<\/p>\n

In fairness, building a new FTTP<\/a> broadband network, particularly for smaller and more rural communities, is often a very slow, disruptive and expensive process. Delays are not uncommon in such areas, although operators do need to have a good level of local communication in order to ensure that residents and businesses are kept fully informed about progress. Hopefully 2024 will be the year when Stocksfield finally goes live.<\/p>\n","protected":false},"excerpt":{"rendered":"

Three years have now passed since UK broadband ISP FACTCO confirmed that it would be deploying their new gigabit-capable Fibre-to-the-Premises (FTTP) network across the small commuter village of Stocksfield in the south of Northumberland (England), but so far not a single property in the community has gone live.<\/p>\n","protected":false},"author":1,"featured_media":36739,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[471,56,466,1997],"class_list":["post-36737","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uk_isp_news","tag-bduk","tag-fttp","tag-northumberland","tag-uk-gigabit-programme"],"share_on_mastodon":{"url":"https:\/\/mastodon.social\/@ispreview\/111719581512234321","error":""},"yoast_head":"\nAnger in Stocksfield as FACTCO's 3 Year FTTP Broadband Build Drags On - ISPreview UK<\/title>\n<meta name=\"description\" content=\"Three years have now passed since UK broadband ISP FACTCO confirmed that it would be deploying their new gigabit-capable Fibre-to-the-Premises (FTTP)\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/2024\/01\/anger-in-stocksfield-as-factcos-3-year-fttp-broadband-build-drags-on.html\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Anger in Stocksfield as FACTCO's 3 Year FTTP Broadband Build Drags On - 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