{"id":37337,"date":"2024-02-26T11:48:13","date_gmt":"2024-02-26T11:48:13","guid":{"rendered":"https:\/\/www.ispreview.co.uk\/?p=37337"},"modified":"2024-02-26T11:49:28","modified_gmt":"2024-02-26T11:49:28","slug":"g-network-to-buy-new-broadband-users-out-of-existing-uk-isp-contracts","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2024\/02\/g-network-to-buy-new-broadband-users-out-of-existing-uk-isp-contracts.html","title":{"rendered":"G.Network to Buy New Broadband Users Out of Existing UK ISP Contracts"},"content":{"rendered":"<p>Network builder and broadband ISP <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/gnetwork\" target=\"_blank\">G.Network<\/a>, which after a long pause recently resumed the deployment of their 10Gbps capable Fibre-to-the-Premises (<a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/fttp\">FTTP<\/a>) network in London (<a href=\"https:\/\/www.ispreview.co.uk\/index.php\/2024\/02\/uk-isp-g-network-resumes-london-full-fibre-broadband-rollout.html\">here<\/a>), has today become the latest internet provider to announce that they will buy new customers out of their existing contracts.<!--more--><\/p>\n<p>One of the difficulties that consumers often face, when a new network arrives in their area, is that they can&#8217;t easily switch ISPs without incurring <strong>Early Terminations Charges<\/strong> (disconnection fees) from their existing provider. In order to counter that, some ISPs will offer incentives to encourage a switch, and one of those is a commitment to help pay for ETCs.<\/p>\n<div class=\"bq2\"><strong>NOTE: <\/strong>GN\u2019s main investor is USS, which recently committed \u201c<em>up to an additional<\/em>\u201d <strong>\u00a3150m<\/strong> (<a href=\"https:\/\/www.ispreview.co.uk\/index.php\/2023\/07\/g-network-secure-150m-investment-to-boost-london-full-fibre-build.html\">here<\/a>).<\/div>\n<p>In simple terms, <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/gnetwork\" target=\"_blank\">G.Network<\/a> are promising to cover &#8220;<em>up to<\/em>&#8221; \u00a3150 of early termination fees for new customers on selected products, paving the way for a hassle-free switch to their service. The deal only applies if you sign-up to one of their longer 24-month terms, and they&#8217;ll &#8220;<em>send the money straight to your bank account once your claim is approved<\/em>.&#8221;<\/p>\n<p>Some recent research, which was commissioned by <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/gnetwork\" target=\"_blank\">G.Network<\/a> and conducted by OnePoll among 2,560 adults in London during late 2023, revealed that 33% of respondents are actively looking to ditch their ISP at the next opportunity, driven primarily by high costs (36%). Meanwhile, 22% of Londoners believe their contracts are simply too long for them to shop around and get better value for money.<\/p>\n<blockquote class=\"bq1\"><p><strong>Kevin Murphy, CEO of G.Network, said:<\/strong><\/p>\n<p>&#8220;G.Network is taking a stand against in-contract price rises and committing to fair, stable pricing for our customers. We believe in complete transparency and delivering what we advertise. That&#8217;s why we offer clear upfront pricing, reliable full fibre broadband and excellent customer service. And we\u2019re so confident that you\u2019ll stick with us that we\u2019re covering \u00a3150 worth of early termination charges for new customers too. Now really is the time to switch.&#8221;<\/p><\/blockquote>\n<p>At present the operator&#8217;s network is known to be available (Ready for Service) to around 250,000 to 300,000 premises in the city. Residential customers currently pay from just \u00a322 per month for a 150Mbps (50Mbps upload) package on a 24-month contract term (inc. \u00a329 one-off installation fee), which rises to \u00a332 for their top 1Gbps (300Mbps upload) tier. Customers can also take a symmetric speed 900Mbps plan for \u00a342.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Network builder and broadband ISP G.Network, which after a long pause recently resumed the deployment of their 10Gbps capable Fibre-to-the-Premises (FTTP) network in London (here), has today become the latest internet provider to announce that they will buy new customers out of their existing contracts.<\/p>\n","protected":false},"author":1,"featured_media":27112,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[56,1994],"class_list":["post-37337","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uk_isp_news","tag-fttp","tag-g-network"],"share_on_mastodon":{"url":"https:\/\/mastodon.social\/@ispreview\/111997629005349043","error":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - 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