{"id":37376,"date":"2024-02-28T17:16:50","date_gmt":"2024-02-28T17:16:50","guid":{"rendered":"https:\/\/www.ispreview.co.uk\/?p=37376"},"modified":"2024-02-28T17:16:50","modified_gmt":"2024-02-28T17:16:50","slug":"isle-of-man-isp-manx-telecom-to-hike-prices-by-5-5","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2024\/02\/isle-of-man-isp-manx-telecom-to-hike-prices-by-5-5.html","title":{"rendered":"Isle of Man ISP Manx Telecom to Hike Prices by 5.5%"},"content":{"rendered":"<p>Broadband ISP and mobile operator <a href=\"https:\/\/www.manxtelecom.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Manx Telecom<\/a>, which serves homes and businesses on the Isle of Man (a British Crown Dependency) in the Irish Sea between England and Ireland, has confirmed that many of their customers will be hit by annual &#8220;<em>inflationary<\/em>&#8221; price hikes of 5.5% from 1st April 2024 (down from 12.5% last year).<!--more--><\/p>\n<p>In a brief statement, the provider claims to have &#8220;<em>made every effort to keep this increase to a minimum and will continue to honour our current prices up to 31st March 2024. We remain committed to providing high-quality telecommunications services and greatly appreciate your business<\/em>.&#8221;<\/p>\n<p>The full price change document can be <a href=\"https:\/\/www.manxtelecom.com\/media\/kemmjnxv\/price-changes_document_8pp_a4_feb2024_v7.pdf\" target=\"_blank\" rel=\"noopener\">downloaded here<\/a>, and we&#8217;ve posted a general summary below.<\/p>\n<blockquote><p><span style=\"color: #339966;\"><strong>Summary of the Key Changes<\/strong><\/span><\/p>\n<p><em>A summary of the 5.5% or specific tariff increases that apply, excluding VAT, from the 1st of April 24 are as follows:<\/em><\/p>\n<p>\u27a4 <b><\/b>Fixed line rentals, including those with enhanced Service Care Levels<\/p>\n<p>\u27a4 <b><\/b>All call setup charges increase from 22p to 23p, applies also to Talk Over Fibre, Talk Only, and SIP\/VoIP tariffs<\/p>\n<p>\u27a4 <b><\/b>Increase to Fixed call charge rates to all destinations by 1p or 5.5% whichever is greater (see table 6 overleaf)<\/p>\n<p>\u27a4 <b><\/b>Legacy fibre broadband tariffs, Fibre provided prior to June 2022, including enhanced Service Care Levels<\/p>\n<p>\u27a4 <b><\/b>All live and legacy copper broadband (xDSL) tariffs, including enhanced Service Care Levels<\/p>\n<p>\u27a4 <b><\/b>All live mobile tariffs, including Smart, Essential and MyFamily mobile tariffs listed<\/p>\n<p>\u27a4 <b><\/b>Mobile out-of-bundle call, data and SMS charges to all zones<\/p>\n<p>\u27a4 <b><\/b>All Intelligent voice-hosted VoIP tariffs and services<\/p>\n<p>\u27a4 <b><\/b>Paper billing charges increase by \u00a30.50 to \u00a33.50 please note a free e-Bill option continues to be available<\/p>\n<p><strong>General Exclusions<\/strong><\/p>\n<p>\u27a4 <b><\/b>Current on-sale fibre broadband tariffs launched post June 2022 are not impacted<\/p>\n<p>\u27a4 <b><\/b>Operator, Directory Enquiry and Information Services (e.g. Speaking Clock) are not impacted<\/p>\n<p>\u27a4 <b><\/b>The UK operator portion of non-geographic fixed and usage-based services are not impacted<\/p>\n<p>\u27a4 <b><\/b>Low User Choice tariff rental, our social inclusion tariff, is not impacted<\/p>\n<p>\u27a4 <b><\/b>Inclusive call periods are not impacted<\/p>\n<p>\u27a4 <b><\/b>Router deferred payment charges are not impacted<\/p><\/blockquote>\n<p>The provider added that customers have a &#8220;<em>right to terminate the affected part<\/em>&#8221; of their contract with Manx Telecom, before adding this: &#8220;<em>If you are within your minimum contract term period and have a valid reason to terminate our agreement prior to the contract end date, you may do so without incurring an early termination charge for the provision of affected services. If this applies, you will be able to cancel your affected contract up to and including 31st May 2024<\/em>.&#8221;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Broadband ISP and mobile operator Manx Telecom, which serves homes and businesses on the Isle of Man (a British Crown Dependency) in the Irish Sea between England and Ireland, has confirmed that many of their customers will be hit by annual &#8220;inflationary&#8221; price hikes of 5.5% from 1st April 2024 (down from 12.5% last year).<\/p>\n","protected":false},"author":1,"featured_media":31928,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[1332],"class_list":["post-37376","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uk_isp_news","tag-isle-of-man"],"share_on_mastodon":{"url":"https:\/\/mastodon.social\/@ispreview\/112010245750419448","error":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - 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