{"id":37493,"date":"2024-03-12T14:51:56","date_gmt":"2024-03-12T14:51:56","guid":{"rendered":"https:\/\/www.ispreview.co.uk\/?p=37493"},"modified":"2024-03-12T14:52:23","modified_gmt":"2024-03-12T14:52:23","slug":"hedge-trimmer-mishap-knocks-homes-offline-in-cornwall-uk-village","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2024\/03\/hedge-trimmer-mishap-knocks-homes-offline-in-cornwall-uk-village.html","title":{"rendered":"Hedge Trimmer Mishap Knocks Homes Offline in Cornwall UK Village"},"content":{"rendered":"

It’s still not entirely clear how it happened, but some homes in the tiny rural Cornwall village of Golberdon are currently suffering from a protracted broadband and phone outage after cables belonging to Openreach<\/a> were accidentally cut last month by an enthusiastic individual using a garden hedge trimmer.<\/p>\n

A quick look at the community, which appears to have been covered by Openreach<\/a>’s (BT<\/a>) latest full fibre (FTTP<\/a>) broadband network, shows that local homes are primarily being served via overhead cables on poles. Suffice to say that it’s easy to imagine somebody attempting to prune tree branches and accidentally slicing through a bunch of cables (possibly a mix of fibres and copper lines).<\/p>\n

According to the BBC News<\/a> (credits Ionide for the link), the damaged cable was finally replaced on Friday last week, and at that point most people were reconnected. But it appears as if four properties are still disconnected and Openreach<\/a> are currently investigating those.<\/p>\n

A spokesperson for Openreach said:<\/strong><\/p>\n

“We required traffic management to make repairs safely. This was granted last Friday and the damaged cable was replaced, reconnecting most customers.<\/p>\n

Four properties are still offline and engineers were onsite yesterday to investigate further.<\/p>\n

We’re keeping the customers’ providers up to date and will get these customers back online as quickly as possible”.<\/p><\/blockquote>\n

It’s worth noting that overhead cables are usually too high for most hedge cutters to reach from the ground, which suggests that somebody was working at a height in the vicinity of the operator’s poles (possibly on a tree) when the incident occurred. But some telescopic trimmers can go high enough.<\/p>\n","protected":false},"excerpt":{"rendered":"

It’s still not entirely clear how it happened, but some homes in the tiny rural Cornwall village of Golberdon are currently suffering from a protracted broadband and phone outage after cables belonging to Openreach were accidentally cut last month by an enthusiastic individual using a garden hedge trimmer.<\/p>\n","protected":false},"author":1,"featured_media":37495,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[433,69],"class_list":["post-37493","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uk_isp_news","tag-cornwall","tag-bt-openreach"],"share_on_mastodon":{"url":"","error":""},"yoast_head":"\nHedge Trimmer Mishap Knocks Homes Offline in Cornwall UK Village - ISPreview UK<\/title>\n<meta name=\"description\" content=\"It's still not entirely clear how it happened, but some homes in the tiny rural Cornwall village of Golberdon are currently suffering from a protracted\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/2024\/03\/hedge-trimmer-mishap-knocks-homes-offline-in-cornwall-uk-village.html\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Hedge Trimmer Mishap Knocks Homes Offline in Cornwall UK Village - 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