{"id":37622,"date":"2024-03-22T16:43:07","date_gmt":"2024-03-22T16:43:07","guid":{"rendered":"https:\/\/www.ispreview.co.uk\/?p=37622"},"modified":"2024-03-22T16:43:44","modified_gmt":"2024-03-22T16:43:44","slug":"openreach-to-pilot-alternative-uk-analogue-phone-line-in-may-2024","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2024\/03\/openreach-to-pilot-alternative-uk-analogue-phone-line-in-may-2024.html","title":{"rendered":"Openreach to Pilot Alternative UK Analogue Phone Line in May 2024"},"content":{"rendered":"

Openreach<\/a> (BT<\/a>) has informed ISPs and phone providers of their plan to pilot the new SOTAP for Analogue<\/strong><\/a> product from 1st May 2024, which is a phone line service that does NOT require broadband to function and will be targetted at vulnerable users who would otherwise struggle with migrating to an All-IP (internet) based phone service by 2025.<\/p>\n

At present all Openreach<\/a>-based UK phone providers and broadband ISPs are working toward the final switch-off date (end of 2025) for old analogue phone services (PSTN \/ POTS), which includes adopting alternative all-IP (internet) based voice solutions \u2013 these require some form of broadband connection in order to function (i.e. internet based phone solutions become an optional extra).<\/p>\n

NOTE:<\/strong> The Stop Sells Page<\/strong><\/a> on Openreach<\/a>\u2019s website has more detail on the switch-off, and there\u2019s also a related blog piece<\/a>. ISPreview\u2019s summary of the recent stop sell may also help (here<\/a>).<\/div>\n

However, one of the challenges with migrating away from analogue services and on to All-IP networks is that it can make life difficult for some landline-only phone customers, such as those in vulnerable groups (e.g. people who rely on older telecare systems). Openreach has recognised that this will be a difficult group to transition and so they’ve been working with BTWholesale to develop a temporary solution.<\/p>\n

The result is SOTAP for Analogue<\/strong> (Single Order Transitional Access Product for Analogue) – also known as a Pre-Digital Phone Line<\/strong>, which we’ve summarised before (here<\/a>) and attempts to replicate (or emulate) a traditional phone line \u201cas closely as possible<\/em>\u201c. This is a standalone product that will be available \u201cnationally<\/em>\u201d, even in areas that have already been upgraded to all-IP broadband technologies (e.g. FTTP<\/a> and FTTC<\/a> \/ SOGEA). But the focus here is only on migrations for existing \/ working lines (WLR3), so consumers won\u2019t be able to order it as a NEW product.<\/p>\n

Openreach and BT<\/a> have previously indicated, somewhat tentatively, that they are aiming to launch this product in September 2024<\/strong>. But before that they need to run a pilot with communication providers, which is what they’ve announced today<\/a>.<\/p>\n

Openreach Statement<\/strong><\/p>\n

Openreach is pleased to announce that the SOTAP (Single Order Transitional Access Product) for Analogue shall move into Pilot Phase from 1 May 2024. The move to Pilot Phase is subject to the SOTAP for Analogue Trial meeting Pilot entry criteria ahead of 1 May 2024.<\/p>\n

Please note, this guidance refers only to the SOTAP for Analogue product currently in trial and not to any other iterations or variants, including the previously announced \u201cSOTAP\u201d product variant.<\/p><\/blockquote>\n

The announcement includes a pricing document<\/a>, which confirms that the product’s rental pricing is being closely aligned to the existing wholesale pricing for a traditional analogue Wholesale Line Rental<\/strong> (WLR) product (i.e. customers won’t notice much or any change). For example, basic analogue line rental is normally \u00a3124.92 +vat per year, and SOTAP for Analogue mirrors that.<\/p>\n

The service, once launched, is still fundamentally a transitional (temporary) product to help get vulnerable people off PSTN before December 2025. But the end goal remains to shift everybody on to an IP-based service, and BT<\/a> tentatively expects that the new product may thus be needed until around 2030<\/strong>, albeit ultimately lasting only as long as the core SOTAP solution is actually required.<\/p>\n

One catch in all this is that the service will be arriving quite late to the party and so may confuse some of the pre-existing messaging that consumers have become accustomed to seeing. In any case, we’ll be keeping a close eye on the pilot to see if the promise matches up with reality.<\/p>\n

NOTE:<\/strong> SOTAP for Analogue lines are powered, like a traditional line, and will continue to work even during a home power cut (provided you’re using a regular phone handset, not DECT etc.).<\/div>\n","protected":false},"excerpt":{"rendered":"

Openreach (BT) has informed ISPs and phone providers of their plan to pilot the new SOTAP for Analogue product from 1st May 2024, which is a phone line service that does NOT require broadband to function and will be targetted at vulnerable users who would otherwise struggle with migrating to an All-IP (internet) based phone […]<\/p>\n","protected":false},"author":1,"featured_media":37624,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1,1645],"tags":[474,97,69],"class_list":["post-37622","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uk_isp_news","category-key_uk_isp_industry_developments","tag-bt","tag-bt-wholesale","tag-bt-openreach"],"share_on_mastodon":{"url":"https:\/\/mastodon.social\/@ispreview\/112140346377218552","error":""},"yoast_head":"\nOpenreach to Pilot Alternative UK Analogue Phone Line in May 2024 - ISPreview UK<\/title>\n<meta name=\"description\" content=\"Openreach (BT) has informed ISPs and phone providers of their plan to pilot the new SOTAP for Analogue product from 1st May 2024, which is a phone line\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/2024\/03\/openreach-to-pilot-alternative-uk-analogue-phone-line-in-may-2024.html\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Openreach to Pilot Alternative UK Analogue Phone Line in May 2024 - 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