{"id":37710,"date":"2024-04-05T09:52:15","date_gmt":"2024-04-05T08:52:15","guid":{"rendered":"https:\/\/www.ispreview.co.uk\/?p=37710"},"modified":"2024-04-05T09:52:15","modified_gmt":"2024-04-05T08:52:15","slug":"isp-john-lewis-broadband-to-finally-close-its-uk-service","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2024\/04\/isp-john-lewis-broadband-to-finally-close-its-uk-service.html","title":{"rendered":"ISP John Lewis Broadband to Finally Close its UK Service"},"content":{"rendered":"<p>A couple of years have now passed since <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/plusnetuk\" rel=\"nofollow\" target=\"_blank\">Plusnet<\/a> announced that it would no longer be providing managed broadband and phone services to new customers under the John Lewis brand (<a href=\"https:\/\/www.ispreview.co.uk\/index.php\/2022\/10\/isp-plusnet-uk-to-close-down-john-lewis-broadband-division.html\">here<\/a>). But until now the ISP has continued to provide a service to remaining customers who haven&#8217;t yet moved to <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/plusnetuk\" rel=\"nofollow\" target=\"_blank\">Plusnet<\/a> or another provider, yet that is now about to end.<!--more--><\/p>\n<p>According to a new report in The Sun (via <a href=\"https:\/\/www.birminghammail.co.uk\/news\/cost-of-living\/major-broadband-provider-close-down-28935509\" target=\"_blank\" rel=\"noopener\">Birmingham Mail<\/a>), JLB will finally switch off its remaining broadband and email services for good on <strong>28th May 2024<\/strong>. A spokesperson for the provider said: &#8220;<em>John Lewis Broadband, provided by <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/plusnetuk\" rel=\"nofollow\" target=\"_blank\">Plusnet<\/a>, is closing its service. We&#8217;re no longer offering packages to new customers. We&#8217;ve worked with Plusnet for over 10 years and you can get the same great service by signing up for an award-winning broadband deal from Plusnet<\/em>.&#8221;<\/p>\n<div class=\"bq2\"><strong>NOTE:<\/strong> John Lewis Broadband is a trading name of John Lewis plc, but the services were provided by Plusnet and the contract for these services is between the customer and Plusnet plc.<\/div>\n<p>The above statement is, however, not entirely correct since customers won&#8217;t be able to get exactly the &#8220;<em>same great service<\/em>&#8221; via Plusnet because they will lose access to the JLB associated email addresses (e.g. @john-lewis.com, @greenbee.net or @waitrose.com).<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A couple of years have now passed since Plusnet announced that it would no longer be providing managed broadband and phone services to new customers under the John Lewis brand (here). But until now the ISP has continued to provide a service to remaining customers who haven&#8217;t yet moved to Plusnet or another provider, yet [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":20602,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[474,472,405,84],"class_list":["post-37710","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uk_isp_news","tag-bt","tag-business","tag-ee","tag-plusnet"],"share_on_mastodon":{"url":"https:\/\/mastodon.social\/@ispreview\/112217767325784205","error":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>ISP John Lewis Broadband to Finally Close its UK Service - ISPreview UK<\/title>\n<meta name=\"description\" content=\"A couple of years have now passed since Plusnet announced that it would no longer be providing managed broadband and phone services to new customers under\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/2024\/04\/isp-john-lewis-broadband-to-finally-close-its-uk-service.html\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"ISP John Lewis Broadband to Finally Close its UK Service - ISPreview UK\" \/>\n<meta property=\"og:description\" content=\"A couple of years have now passed since Plusnet announced that it would no longer be providing managed broadband and phone services to new customers under\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ispreview.co.uk\/index.php\/2024\/04\/isp-john-lewis-broadband-to-finally-close-its-uk-service.html\" \/>\n<meta property=\"og:site_name\" content=\"ISPreview UK\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ispreview\" \/>\n<meta property=\"article:author\" content=\"https:\/\/www.facebook.com\/ispreview\" \/>\n<meta property=\"article:published_time\" content=\"2024-04-05T08:52:15+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/2_john_lewis_broadband_uk_logo.gif\" \/>\n\t<meta property=\"og:image:width\" content=\"800\" \/>\n\t<meta property=\"og:image:height\" content=\"800\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/gif\" \/>\n<meta name=\"author\" content=\"Mark Jackson\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@ispreview\" \/>\n<meta name=\"twitter:site\" content=\"@ispreview\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Mark Jackson\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"NewsArticle\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2024\\\/04\\\/isp-john-lewis-broadband-to-finally-close-its-uk-service.html#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2024\\\/04\\\/isp-john-lewis-broadband-to-finally-close-its-uk-service.html\"},\"author\":{\"name\":\"Mark Jackson\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#\\\/schema\\\/person\\\/de66a8b4e937c21c80e443d1bf9c35d5\"},\"headline\":\"ISP John Lewis Broadband to Finally Close its UK Service\",\"datePublished\":\"2024-04-05T08:52:15+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2024\\\/04\\\/isp-john-lewis-broadband-to-finally-close-its-uk-service.html\"},\"wordCount\":225,\"commentCount\":18,\"publisher\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2024\\\/04\\\/isp-john-lewis-broadband-to-finally-close-its-uk-service.html#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.ispreview.co.uk\\\/wp-content\\\/uploads\\\/2_john_lewis_broadband_uk_logo.gif\",\"keywords\":[\"BT\",\"Business\",\"EE\",\"Plusnet\"],\"articleSection\":[\"ISP News\"],\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2024\\\/04\\\/isp-john-lewis-broadband-to-finally-close-its-uk-service.html#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2024\\\/04\\\/isp-john-lewis-broadband-to-finally-close-its-uk-service.html\",\"url\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2024\\\/04\\\/isp-john-lewis-broadband-to-finally-close-its-uk-service.html\",\"name\":\"ISP John Lewis Broadband to Finally Close its UK Service - 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