{"id":37927,"date":"2024-05-01T00:01:28","date_gmt":"2024-04-30T23:01:28","guid":{"rendered":"https:\/\/www.ispreview.co.uk\/?p=37927"},"modified":"2024-04-29T16:02:07","modified_gmt":"2024-04-29T15:02:07","slug":"ogi-highlights-new-broadband-engineer-training-programme","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2024\/05\/ogi-highlights-new-broadband-engineer-training-programme.html","title":{"rendered":"Ogi Highlights New Broadband Engineer Training Programme"},"content":{"rendered":"<p>Welsh internet provider <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/spectruminternet\" target=\"_blank\">Ogi<\/a>, which is deploying a gigabit speed Fibre-to-the-Premises (<a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/fttp\">FTTP<\/a>) broadband ISP network to homes and businesses across South Wales, has developed a new bespoke and in-house 8-week fibre engineer training programme and the first recruits have just completed the course.<!--more--><\/p>\n<p>The new training programme is said to be made up of a mix of regulatory e-learning modules, peer-led training and a \u2018last mile\u2019 practical assessment pilot facilitated by Future Networks Training (FNT). All new engineers are also being equipped with customer service skills.<\/p>\n<div class=\"bq2\"><strong>NOTE:<\/strong> <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/spectruminternet\" target=\"_blank\">Ogi<\/a> is backed by \u00a3200m via Infracapital, employs over 210 staff and aims to cover 150,000 premises in South Wales by 2025, and they\u2019ve already covered 100,000 (4th Jan 2024).<\/div>\n<p>All new engineers start with a \u2018buddy\u2019, learning on the job as they progress through the <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/spectruminternet\" target=\"_blank\">Ogi<\/a>-led induction programme. From classroom-style training covering regulatory modules and the health and safety principles to on-site practical training, all new engineers undertake the programme before a planned final five day \u2018last mile\u2019 validation course at FNT\u2019s bespoke training facility outside Bristol.<\/p>\n<p>During the final assessment, engineers are tasked with a series of real-world scenarios including block paving, soft verge and asphalt reinstatement, work at height, accessing aerial subscriber nodes (ASNs), and the connection of an optical network terminal (ONT) to a property.<\/p>\n<blockquote class=\"bq1\"><p><strong>Ogi&#8217;s Director of Service Operations, Louise Healey, said:<\/strong><\/p>\n<p>\u201cThis peer-led approach makes sure we equip new recruits with not only the necessary regulatory practices from day one, but with an understanding of our company culture and approach to excellent customer service too \u2013 something that\u2019s really important to us at Ogi.<\/p>\n<p>It\u2019s all about teamwork and trusting each other out in the field, and back at base. By encouraging people to share knowledge, we\u2019re not only continuously upskilling existing engineers, but creating a collaborative and supportive team environment across the business too. It\u2019s really unique, I think \u2013 and is helping us embed engineers with the skills and confidence they need much quicker than before.\u201d<\/p><\/blockquote>\n<p>Ogi states that an average of 3 new employees join them every week, although it&#8217;s unclear how many engineers will ultimately benefit from the new programme.<\/p>\n<blockquote><p><span style=\"color: #339966;\"><strong>Ogi\u2019s Rollout Locations:<\/strong><\/span><\/p>\n<p><strong>\u27a4 Bridgend:<\/strong> Caerau, Cwmfelin, Garth, Llangynwyd, Maesteg^, Nantyffyllon, Pencoed^, Porthcawl^<\/p>\n<p><strong>\u27a4 Caerphilly:<\/strong> Blackwood^, Cefn Fforest, Cefn Hengoed, Fleur-de-lis, Hengoed^, Pengam, Ystrad Mynach, Maesycymmer, Pontllanfraith, Tir-y-Berth, Woodfieldside.<\/p>\n<p><strong>\u27a4 Cardiff^<\/strong><\/p>\n<p><strong>\u27a4 Monmouthshire:<\/strong> Abergavenny^, Caerwent, Caldicot^, Chepstow, Crick, Monmouth^, Portskewett, Rogiet, Sudbrook, Undy.<\/p>\n<p><strong>\u27a4 Newport:<\/strong> Langstone, Llanvaches^, Underwood^.<\/p>\n<p><strong>\u27a4 Pembrokeshire:<\/strong> Haverfordwest^, Johnston, Milford Haven^, Neyland^, Pembroke^, Pembroke Dock^. Tenby^.<\/p>\n<p><strong>\u27a4 Rhondda Cynon Taf:<\/strong> Cymmer, Dinas, Llwyncelyn, Mount Pleasant, Porth^, Tonyrefail^*, Tonypandy^*, Trebanog, Trehafod, Ynyshir.<\/p>\n<p><strong>\u27a4 Torfaen:<\/strong> Griffithstown, New Inn, Pantymoile, Penygarn, Pontypool^, Sebastopol, Trosnant, Wainfelin.<\/p>\n<p><strong>\u27a4 Vale of Glamorgan:<\/strong> Dinas Powys^, Llantwit Major^, Rhoose^, St Athan.<\/p>\n<p>^Local Network Exchange<\/p><\/blockquote>\n","protected":false},"excerpt":{"rendered":"<p>Welsh internet provider Ogi, which is deploying a gigabit speed Fibre-to-the-Premises (FTTP) broadband ISP network to homes and businesses across South Wales, has developed a new bespoke and in-house 8-week fibre engineer training programme and the first recruits have just completed the course.<\/p>\n","protected":false},"author":1,"featured_media":37929,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[472,478,52,56,71],"class_list":["post-37927","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uk_isp_news","tag-business","tag-ethernet","tag-fibre-optic","tag-fttp","tag-wales"],"share_on_mastodon":{"url":"https:\/\/mastodon.social\/@ispreview\/112362664234921459","error":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - 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