{"id":38231,"date":"2024-06-02T09:25:06","date_gmt":"2024-06-02T08:25:06","guid":{"rendered":"https:\/\/www.ispreview.co.uk\/?p=38231"},"modified":"2024-06-02T09:25:06","modified_gmt":"2024-06-02T08:25:06","slug":"broadband-isp-plusnet-confirm-closure-date-of-uk-mobile-service","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2024\/06\/broadband-isp-plusnet-confirm-closure-date-of-uk-mobile-service.html","title":{"rendered":"Broadband ISP Plusnet Confirm Closure Date of UK Mobile Service"},"content":{"rendered":"

Budget UK ISP Plusnet<\/a>, which is typically positioned as BT<\/a>’s low-cost division for basic internet access services, has now confirmed that their own-brand of EE<\/a> powered Pay Monthly SIM-Only Mobile plans will finally be closing “throughout<\/em>” this month (June 2024). Customers must transfer before their accounts are closed to avoid losing their service and number.<\/p>\n

In case anybody has forgotten. Plusnet<\/a> stopped selling mobile plans to new customers at the end of March 2023 (here<\/a>). The move formed part of the BT<\/a> Group\u2019s wider branding strategy and their work to turn EE<\/a> \u2013 over time \u2013 into their \u201cflagship brand for our consumer customers<\/em>\u201d (here<\/a>). As a result of this, we\u2019ve already seen Plusnet<\/a> stop providing various other services too, such as TV content and landline phones.<\/p>\n

NOTE:<\/strong> See HERE<\/a> for information on switching mobile operators via the \u201cText-to-Switch<\/em><\/a>\u201d (Auto-Switching) system.<\/div>\n

However, at the time it wasn’t clear precisely when Plusnet Mobile would completely close their service, but a recent notice posted on the internet provider’s website has confirmed that the process begins this month (credits to insertfloppydiskhere for spotting via our forum<\/a>).<\/p>\n

The provider is understood to have been communicating their intention to close the service directly with customers since May 2023 and so hopefully most will have now switched away. But there are always some who can end up being caught out by such changes, and this often touches the most vulnerable of users. Hopefully Plusnet are mindful of that.<\/p>\n

Plusnet Mobile Statement<\/strong><\/p>\n

From June 2024 we will be closing all Plusnet Mobile Services. We’ll confirm your cease data at least 30 days before your mobile account ceases. Once your account is ceased you won’t be able to make or receive calls (other than emergency 999 calls) send texts or use your data.<\/p>\n

You’ll have 40 days from your cease date to move your service to another provider. After 40 days your account will automatically be closed. You will lose all of your services and it will not be possible to transfer your mobile number once your account is closed.<\/p>\n

If you want to keep your mobile number when you switch, you’ll need to request a PAC code. Just text PAC to 65075. You’ll get your code in less than a minute and it’s valid for 30 days.<\/p><\/blockquote>\n

Naturally, the internet provider is currently promoting some “exclusive deals<\/a><\/em>” via EE<\/a> for those wishing to switch, but it’s worth remembering that those affected can switch to any mobile operator they like and don’t have to stay with the same network.<\/p>\n","protected":false},"excerpt":{"rendered":"

Budget UK ISP Plusnet, which is typically positioned as BT’s low-cost division for basic internet access services, has now confirmed that their own-brand of EE powered Pay Monthly SIM-Only Mobile plans will finally be closing “throughout” this month (June 2024). Customers must transfer before their accounts are closed to avoid losing their service and number.<\/p>\n","protected":false},"author":1,"featured_media":34094,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[405,84],"class_list":["post-38231","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uk_isp_news","tag-ee","tag-plusnet"],"share_on_mastodon":{"url":"https:\/\/mastodon.social\/@ispreview\/112546074273020090","error":""},"yoast_head":"\nBroadband ISP Plusnet Confirm Closure Date of UK Mobile Service - ISPreview UK<\/title>\n<meta name=\"description\" content=\"Budget UK ISP Plusnet, which is typically positioned as BT's low-cost division for basic internet access services, has now confirmed that their own-brand\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/2024\/06\/broadband-isp-plusnet-confirm-closure-date-of-uk-mobile-service.html\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Broadband ISP Plusnet Confirm Closure Date of UK Mobile Service - 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