{"id":39320,"date":"2024-09-10T07:47:26","date_gmt":"2024-09-10T06:47:26","guid":{"rendered":"https:\/\/www.ispreview.co.uk\/?p=39320"},"modified":"2024-09-10T07:52:11","modified_gmt":"2024-09-10T06:52:11","slug":"want-a-new-mobile-phone-every-year-vodafone-uk-says-xchange-it","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2024\/09\/want-a-new-mobile-phone-every-year-vodafone-uk-says-xchange-it.html","title":{"rendered":"Want a New Mobile Phone Every Year? Vodafone UK Says Xchange It"},"content":{"rendered":"

Mobile operator Vodafone<\/a> UK are launching a new service called ‘Xchange<\/a>‘, which they say will let customers exchange their phone for a new one every year on a 24-month Phone Plan (or a year early on longer plan lengths), with no early upgrade fees and nothing left to pay on their old Phone Plan. Just remember to send your previous phone back in “good condition<\/em>“.<\/p>\n

At the time of writing, the web page for the new service currently still says it’s “coming soon<\/em>” (it’s unclear precisely when it will go live) and that Xchange is currently only available on “the iPhone 16 series and pristine refurbished phones<\/em>” (the iPhone 16 was only soft launched yesterday).<\/p>\n

NOTE:<\/strong> Vodafone<\/a> refurbishes or resells 97% of phones they receive back, with the rest recycled.<\/div>\n

The pledge of there being “no early upgrade fees and nothing left to pay<\/em>” on old Phone Plans when customers exchange does also come with a caveat – it’s only applicable when customers upgrade to a new Airtime and Phone Plan (i.e. keeping you tied to the operator), and of course comply with the Vodafone’s Xchange terms and conditions.<\/p>\n

Rob Winterschladen, Consumer Director of Vodafone UK, said:<\/strong><\/p>\n

\u201cWe\u2019re launching Vodafone Xchange allowing customers to get a new smartphone every year. There\u2019s no early upgrade fees or costs to Xchange, customers simply return their existing phone, and they\u2019ll be nothing left to pay on their old phone plan. It\u2019s really that simple.<\/p>\n

This, combined with the UK\u2019s only Lifetime Service Promise, means we are offering customers market-leading choice when it comes to their mobile phone. Whether that is getting a new phone every year or keeping their existing phone for longer, Vodafone offers something for everyone. Another great example of why we are The Nation\u2019s Network.\u201d<\/p><\/blockquote>\n

The operator adds that they’re the “only network provider that gives customers the full value for their phone when they exchange<\/em>“. If a customer\u2019s phone value exceeds the balance remaining on their Phone Plan, Vodafone says they will credit them back the difference, helping them save on their new plan.<\/p>\n