{"id":4032,"date":"2013-08-28T08:15:27","date_gmt":"2013-08-28T07:15:27","guid":{"rendered":"http:\/\/www.ispreview.co.uk\/?p=4032"},"modified":"2013-08-28T08:15:27","modified_gmt":"2013-08-28T07:15:27","slug":"asa-uk-reject-bt-complaint-virgin-media-broadband-tv-advert","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2013\/08\/asa-uk-reject-bt-complaint-virgin-media-broadband-tv-advert.html","title":{"rendered":"ASA UK Reject BT Complaints Against Virgin Media Broadband TV Advert"},"content":{"rendered":"<p>The UK <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/asa\" target=\"_blank\">Advertising Standards Authority<\/a> has rejected two <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/britishtelecom\" rel=\"nofollow\" target=\"_blank\">BT<\/a> complaints against a TV advert for <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/vm\" rel=\"nofollow\" target=\"_blank\">Virgin Media<\/a>&#8217;s service that featured actor David Tennant. <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/britishtelecom\" rel=\"nofollow\" target=\"_blank\">BT<\/a> claimed that Virgin&#8217;s advert &#8220;<em>misleadingly implied that VirginMedia customers always received &#8220;superfast&#8221; broadband speeds<\/em>&#8221; and &#8220;<em>exaggerated the difference in the performance<\/em>&#8220;.<\/p>\n<p><!--more--><\/p>\n<p>Several other complainants also supported <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/britishtelecom\" rel=\"nofollow\" target=\"_blank\">BT<\/a>&#8217;s challenge towards the advert, which opened with former Dr Who actor <strong>David Tennant<\/strong> sitting on a sofa and tapping buttons on a laptop. Tennant then said, &#8220;<em>Isn&#8217;t it frustrating that sometimes you don&#8217;t get what you&#8217;ve paid for. Like superfast broadband<\/em>.&#8221;<\/p>\n<p>The advert then proceeded to use a parody version of the athlete <strong>Usain Bolt<\/strong> (called &#8220;<em>Blot 1<\/em>&#8220;) in order to illustrate that all packages with the label &#8220;<em>superfast<\/em>&#8221; are not always equal. David Tennant continued, &#8220;<em><a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/vm\" rel=\"nofollow\" target=\"_blank\">Virgin Media<\/a> deliver what they say they&#8217;re going to deliver. You ask for superfast broadband, you get superfast broadband, across all their collections<\/em>.&#8221;<\/p>\n<div align=\"center\"><iframe loading=\"lazy\" src=\"\/\/www.youtube.com\/embed\/wTUlQtRxihg\" height=\"315\" width=\"560\" allowfullscreen=\"\" frameborder=\"0\"><\/iframe><\/div>\n<p>Naturally <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/vm\" rel=\"nofollow\" target=\"_blank\">Virgin Media<\/a> pointed out that at least 10% of customers on their &#8216;up to 30 Mbit\/s&#8217; broadband service achieved the headline speed and they also referenced <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/ofcom\" target=\"_blank\">Ofcom<\/a>&#8217;s speed report, which showed that the average speed across a 24-hour period for customers on the same entry-level service was actually 30.1Mbps.<\/p>\n<p>Virgin also said that it was &#8220;<em>not their intention to misleadingly exaggerate the difference in performance of superfast services between them and their competitors<\/em>&#8220;. Virgin then noted how <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/ofcom\" target=\"_blank\">Ofcom<\/a>&#8217;s results showed that they provided a &#8220;<em>consistent service<\/em>&#8221; and this supported their assertion that &#8220;<em>a reasonable proportion of their competitor&#8217;s &#8220;superfast&#8221; customers did not, on average, receive superfast speeds<\/em>&#8221; (though they do appear to mix results from BT\u2019s standard and superfast <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/fttc\">FTTC<\/a> packages).<\/p>\n<p>By contrast part of BT&#8217;s complaint focused on Virgin Media&#8217;s <strong>Traffic Management Policy<\/strong> (TMP), which they said meant that &#8220;<em>users could have their download speeds reduced by 50%, meaning that they might no longer get &#8220;superfast&#8221; speeds<\/em>.&#8221; Likewise some complainants claimed that they could not get the stated &#8220;<em>superfast<\/em>&#8221; speeds on their own connections at home. The ASA disagreed.<\/p>\n<blockquote class=\"bq1\"><p><strong>ASA Ruling (REF: A13-225044)<\/strong><\/p>\n<p><em>We considered the data submitted by Virgin was suitably robust to demonstrate that they consistently delivered a superfast service to their customers. We did not consider that the existence of the TMP or isolated service issues with some individual customers contradicted the message of the ad. We therefore concluded that the ad had not breached the Code on this point.<\/em><\/p>\n<p><em>&#8230;<\/em><\/p>\n<p><em>We [also] considered Virgin had demonstrated that they delivered consistent superfast broadband speeds to their customers whilst a significant proportion customers on other superfast packages did not, on average, achieve superfast speeds, we concluded that the ad was not misleading on this point.<\/em><\/p><\/blockquote>\n<p>Normally we wouldn&#8217;t cover rejected ASA complaints but this one was interesting enough to be worth a mention. Needless to say that both of BT&#8217;s complaints against Virgin Media&#8217;s service were thrown out with the trash.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The UK Advertising Standards Authority has rejected two BT complaints against a TV advert for Virgin Media&#8217;s service that featured actor David Tennant. BT claimed that Virgin&#8217;s advert &#8220;misleadingly implied that VirginMedia customers always received &#8220;superfast&#8221; broadband speeds&#8221; and &#8220;exaggerated the difference in the performance&#8220;.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[99,474,475],"class_list":["post-4032","post","type-post","status-publish","format-standard","hentry","category-uk_isp_news","tag-asa","tag-bt","tag-virgin-media"],"share_on_mastodon":{"url":"","error":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>ASA UK Reject BT Complaints Against Virgin Media Broadband TV Advert - ISPreview UK<\/title>\n<meta name=\"description\" content=\"The UK Advertising Standards Authority has rejected two BT complaints against a TV advert for Virgin Media&#039;s service that featured actor David Tennant. BT\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/2013\/08\/asa-uk-reject-bt-complaint-virgin-media-broadband-tv-advert.html\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"ASA UK Reject BT Complaints Against Virgin Media Broadband TV Advert - ISPreview UK\" \/>\n<meta property=\"og:description\" content=\"The UK Advertising Standards Authority has rejected two BT complaints against a TV advert for Virgin Media&#039;s service that featured actor David Tennant. BT\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ispreview.co.uk\/index.php\/2013\/08\/asa-uk-reject-bt-complaint-virgin-media-broadband-tv-advert.html\" \/>\n<meta property=\"og:site_name\" content=\"ISPreview UK\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ispreview\" \/>\n<meta property=\"article:author\" content=\"https:\/\/www.facebook.com\/ispreview\" \/>\n<meta property=\"article:published_time\" content=\"2013-08-28T07:15:27+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/2020\/07\/ispreview_uk_logo.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1000\" \/>\n\t<meta property=\"og:image:height\" content=\"1000\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Mark Jackson\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@ispreview\" \/>\n<meta name=\"twitter:site\" content=\"@ispreview\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Mark Jackson\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"NewsArticle\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2013\\\/08\\\/asa-uk-reject-bt-complaint-virgin-media-broadband-tv-advert.html#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2013\\\/08\\\/asa-uk-reject-bt-complaint-virgin-media-broadband-tv-advert.html\"},\"author\":{\"name\":\"Mark Jackson\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#\\\/schema\\\/person\\\/de66a8b4e937c21c80e443d1bf9c35d5\"},\"headline\":\"ASA UK Reject BT Complaints Against Virgin Media Broadband TV Advert\",\"datePublished\":\"2013-08-28T07:15:27+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2013\\\/08\\\/asa-uk-reject-bt-complaint-virgin-media-broadband-tv-advert.html\"},\"wordCount\":499,\"commentCount\":4,\"publisher\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#organization\"},\"keywords\":[\"Advertising Standards\",\"BT\",\"Virgin Media\"],\"articleSection\":[\"ISP News\"],\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2013\\\/08\\\/asa-uk-reject-bt-complaint-virgin-media-broadband-tv-advert.html#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2013\\\/08\\\/asa-uk-reject-bt-complaint-virgin-media-broadband-tv-advert.html\",\"url\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2013\\\/08\\\/asa-uk-reject-bt-complaint-virgin-media-broadband-tv-advert.html\",\"name\":\"ASA UK Reject BT Complaints Against Virgin Media Broadband TV Advert - ISPreview UK\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#website\"},\"datePublished\":\"2013-08-28T07:15:27+00:00\",\"description\":\"The UK Advertising Standards Authority has rejected two BT complaints against a TV advert for Virgin Media's service that featured actor David Tennant. BT\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2013\\\/08\\\/asa-uk-reject-bt-complaint-virgin-media-broadband-tv-advert.html#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2013\\\/08\\\/asa-uk-reject-bt-complaint-virgin-media-broadband-tv-advert.html\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2013\\\/08\\\/asa-uk-reject-bt-complaint-virgin-media-broadband-tv-advert.html#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.ispreview.co.uk\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"ASA UK Reject BT Complaints Against Virgin Media Broadband TV Advert\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#website\",\"url\":\"https:\\\/\\\/www.ispreview.co.uk\\\/\",\"name\":\"ISPreview UK\",\"description\":\"Top Broadband ISP and Mobile Provider Information Site\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.ispreview.co.uk\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#organization\",\"name\":\"ISPreview.co.uk\",\"url\":\"https:\\\/\\\/www.ispreview.co.uk\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.ispreview.co.uk\\\/wp-content\\\/uploads\\\/2020\\\/07\\\/ispreview_uk_logo.jpg\",\"contentUrl\":\"https:\\\/\\\/www.ispreview.co.uk\\\/wp-content\\\/uploads\\\/2020\\\/07\\\/ispreview_uk_logo.jpg\",\"width\":1000,\"height\":1000,\"caption\":\"ISPreview.co.uk\"},\"image\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/ispreview\",\"https:\\\/\\\/x.com\\\/ispreview\",\"https:\\\/\\\/www.linkedin.com\\\/in\\\/mjack\\\/\",\"https:\\\/\\\/bsky.app\\\/profile\\\/ispreview.bsky.social\",\"https:\\\/\\\/mastodon.social\\\/@ispreview\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#\\\/schema\\\/person\\\/de66a8b4e937c21c80e443d1bf9c35d5\",\"name\":\"Mark Jackson\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/wp-content\\\/uploads\\\/2023\\\/01\\\/nggallery_import\\\/Mark-Jackson-96x96.jpg\",\"url\":\"https:\\\/\\\/www.ispreview.co.uk\\\/wp-content\\\/uploads\\\/2023\\\/01\\\/nggallery_import\\\/Mark-Jackson-96x96.jpg\",\"contentUrl\":\"https:\\\/\\\/www.ispreview.co.uk\\\/wp-content\\\/uploads\\\/2023\\\/01\\\/nggallery_import\\\/Mark-Jackson-96x96.jpg\",\"caption\":\"Mark Jackson\"},\"description\":\"By Mark Jackson Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on X (Twitter), Mastodon, Facebook, BlueSky, Threads.net and Linkedin.\",\"sameAs\":[\"http:\\\/\\\/www.ispreview.co.uk\",\"https:\\\/\\\/www.facebook.com\\\/ispreview\",\"https:\\\/\\\/x.com\\\/ispreview\"],\"url\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/author\\\/markj\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"ASA UK Reject BT Complaints Against Virgin Media Broadband TV Advert - ISPreview UK","description":"The UK Advertising Standards Authority has rejected two BT complaints against a TV advert for Virgin Media's service that featured actor David Tennant. BT","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.ispreview.co.uk\/index.php\/2013\/08\/asa-uk-reject-bt-complaint-virgin-media-broadband-tv-advert.html","og_locale":"en_GB","og_type":"article","og_title":"ASA UK Reject BT Complaints Against Virgin Media Broadband TV Advert - ISPreview UK","og_description":"The UK Advertising Standards Authority has rejected two BT complaints against a TV advert for Virgin Media's service that featured actor David Tennant. BT","og_url":"https:\/\/www.ispreview.co.uk\/index.php\/2013\/08\/asa-uk-reject-bt-complaint-virgin-media-broadband-tv-advert.html","og_site_name":"ISPreview UK","article_publisher":"https:\/\/www.facebook.com\/ispreview","article_author":"https:\/\/www.facebook.com\/ispreview","article_published_time":"2013-08-28T07:15:27+00:00","og_image":[{"width":1000,"height":1000,"url":"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/2020\/07\/ispreview_uk_logo.jpg","type":"image\/jpeg"}],"author":"Mark Jackson","twitter_card":"summary_large_image","twitter_creator":"@ispreview","twitter_site":"@ispreview","twitter_misc":{"Written by":"Mark Jackson","Estimated reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"NewsArticle","@id":"https:\/\/www.ispreview.co.uk\/index.php\/2013\/08\/asa-uk-reject-bt-complaint-virgin-media-broadband-tv-advert.html#article","isPartOf":{"@id":"https:\/\/www.ispreview.co.uk\/index.php\/2013\/08\/asa-uk-reject-bt-complaint-virgin-media-broadband-tv-advert.html"},"author":{"name":"Mark Jackson","@id":"https:\/\/www.ispreview.co.uk\/#\/schema\/person\/de66a8b4e937c21c80e443d1bf9c35d5"},"headline":"ASA UK Reject BT Complaints Against Virgin Media Broadband TV Advert","datePublished":"2013-08-28T07:15:27+00:00","mainEntityOfPage":{"@id":"https:\/\/www.ispreview.co.uk\/index.php\/2013\/08\/asa-uk-reject-bt-complaint-virgin-media-broadband-tv-advert.html"},"wordCount":499,"commentCount":4,"publisher":{"@id":"https:\/\/www.ispreview.co.uk\/#organization"},"keywords":["Advertising Standards","BT","Virgin Media"],"articleSection":["ISP News"],"inLanguage":"en-GB","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.ispreview.co.uk\/index.php\/2013\/08\/asa-uk-reject-bt-complaint-virgin-media-broadband-tv-advert.html#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.ispreview.co.uk\/index.php\/2013\/08\/asa-uk-reject-bt-complaint-virgin-media-broadband-tv-advert.html","url":"https:\/\/www.ispreview.co.uk\/index.php\/2013\/08\/asa-uk-reject-bt-complaint-virgin-media-broadband-tv-advert.html","name":"ASA UK Reject BT Complaints Against Virgin Media Broadband TV Advert - ISPreview UK","isPartOf":{"@id":"https:\/\/www.ispreview.co.uk\/#website"},"datePublished":"2013-08-28T07:15:27+00:00","description":"The UK Advertising Standards Authority has rejected two BT complaints against a TV advert for Virgin Media's service that featured actor David Tennant. BT","breadcrumb":{"@id":"https:\/\/www.ispreview.co.uk\/index.php\/2013\/08\/asa-uk-reject-bt-complaint-virgin-media-broadband-tv-advert.html#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.ispreview.co.uk\/index.php\/2013\/08\/asa-uk-reject-bt-complaint-virgin-media-broadband-tv-advert.html"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.ispreview.co.uk\/index.php\/2013\/08\/asa-uk-reject-bt-complaint-virgin-media-broadband-tv-advert.html#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.ispreview.co.uk\/"},{"@type":"ListItem","position":2,"name":"ASA UK Reject BT Complaints Against Virgin Media Broadband TV Advert"}]},{"@type":"WebSite","@id":"https:\/\/www.ispreview.co.uk\/#website","url":"https:\/\/www.ispreview.co.uk\/","name":"ISPreview UK","description":"Top Broadband ISP and Mobile Provider Information Site","publisher":{"@id":"https:\/\/www.ispreview.co.uk\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.ispreview.co.uk\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/www.ispreview.co.uk\/#organization","name":"ISPreview.co.uk","url":"https:\/\/www.ispreview.co.uk\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.ispreview.co.uk\/#\/schema\/logo\/image\/","url":"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/2020\/07\/ispreview_uk_logo.jpg","contentUrl":"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/2020\/07\/ispreview_uk_logo.jpg","width":1000,"height":1000,"caption":"ISPreview.co.uk"},"image":{"@id":"https:\/\/www.ispreview.co.uk\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/ispreview","https:\/\/x.com\/ispreview","https:\/\/www.linkedin.com\/in\/mjack\/","https:\/\/bsky.app\/profile\/ispreview.bsky.social","https:\/\/mastodon.social\/@ispreview"]},{"@type":"Person","@id":"https:\/\/www.ispreview.co.uk\/#\/schema\/person\/de66a8b4e937c21c80e443d1bf9c35d5","name":"Mark Jackson","image":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/2023\/01\/nggallery_import\/Mark-Jackson-96x96.jpg","url":"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/2023\/01\/nggallery_import\/Mark-Jackson-96x96.jpg","contentUrl":"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/2023\/01\/nggallery_import\/Mark-Jackson-96x96.jpg","caption":"Mark Jackson"},"description":"By Mark Jackson Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on X (Twitter), Mastodon, Facebook, BlueSky, Threads.net and Linkedin.","sameAs":["http:\/\/www.ispreview.co.uk","https:\/\/www.facebook.com\/ispreview","https:\/\/x.com\/ispreview"],"url":"https:\/\/www.ispreview.co.uk\/index.php\/author\/markj"}]}},"_links":{"self":[{"href":"https:\/\/www.ispreview.co.uk\/index.php\/wp-json\/wp\/v2\/posts\/4032","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ispreview.co.uk\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ispreview.co.uk\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ispreview.co.uk\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ispreview.co.uk\/index.php\/wp-json\/wp\/v2\/comments?post=4032"}],"version-history":[{"count":0,"href":"https:\/\/www.ispreview.co.uk\/index.php\/wp-json\/wp\/v2\/posts\/4032\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.ispreview.co.uk\/index.php\/wp-json\/wp\/v2\/media?parent=4032"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ispreview.co.uk\/index.php\/wp-json\/wp\/v2\/categories?post=4032"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ispreview.co.uk\/index.php\/wp-json\/wp\/v2\/tags?post=4032"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}