{"id":40801,"date":"2025-02-04T09:16:08","date_gmt":"2025-02-04T09:16:08","guid":{"rendered":"https:\/\/www.ispreview.co.uk\/?p=40801"},"modified":"2025-02-04T09:16:08","modified_gmt":"2025-02-04T09:16:08","slug":"rootmetrics-test-names-ee-as-best-uk-mobile-network-for-h2-2024","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2025\/02\/rootmetrics-test-names-ee-as-best-uk-mobile-network-for-h2-2024.html","title":{"rendered":"RootMetrics Test Names EE as BEST UK Mobile Network for H2 2024"},"content":{"rendered":"

Mobile benchmarking firm RootMetrics<\/a> (Ookla) has today published their H2 2024 study of UK mobile networks (calls, texts etc.) and mobile broadband performance, which once again sees EE<\/a> (BT<\/a>) continuing to win all the award categories, followed by Vodafone<\/a> and Three UK<\/a>. But O2<\/a> (Virgin Media<\/a>) found itself at the bottom of the table.<\/p>\n

The new study made use of the \u201clatest<\/em>\u201d 5G<\/a> Samsung smartphones (model not disclosed) \u2013 purchased off the shelf from operator stores \u2013 to test both 4G<\/a> and 5G<\/a> performance across all four primary operators in 16 of the UK\u2019s most populated metro cities. The team then conducted a total of over 627,000 tests, including at hundreds of different locations (787 of which were indoor) and while driving a total of 23,000 miles during the day and night.<\/p>\n

The results shown below have then been split into several categories (network reliability, speed, data, call and text quality etc.) and each is assigned a score out of 100 (higher numbers = better). In terms of the UK-wide results, EE<\/a> came top in every single category. By comparison, O2<\/a> echoed their results in other studies by coming bottom of all the same categories.<\/p>\n

Otherwise, most of the mobile network operators saw a small to modest increase in their overall scores this time around, with Vodafone<\/a> seeing the strongest rise to 85.3 out of 100 (up from 79.1 in the H1 2024 study) – enough to leapfrog over Three UK<\/a> and take second position. On the flip side, Three UK<\/a> was the only operator to record a decline in their score to 81.2 (down from 83.2).<\/p>\n

Overall Scores for H2 2024 (vs H1 2024)<\/strong><\/span>
\n1. EE<\/a> \u2013 91.7 (up from 91.5)
\n2. Vodafone<\/a> \u2013 85.3 (up sharply from 79.1)
\n3. Three UK \u2013 81.2 (down from 83.2)
\n4. O2<\/a> \u2013 76.7 (up from 75.3)<\/p><\/blockquote>\n

\"Rootmetrics-H2-2024-UK-Mobile-Network-Ranking\"<\/p>\n

In terms of the average (median) UK download speeds on both 4G<\/a> and 5G<\/a> networks combined \u2013 EE delivered the strongest data speeds of 89.9Mbps (up strongly from 79.8Mbps in the last report), while Vodafone returned 49.9Mbps (up from 42.8Mbps), Three UK came next on 44.9Mbps (up slightly from 44.5Mbps) and, despite being at the bottom, O2 still saw a nice improvement to hit 29Mbps (up from 23.3Mbps).<\/p>\n

The study also gave us a look at mobile broadband download speeds for 5G-only connections, which once again found that EE delivered the fastest median average of 231.5Mbps (up from 207.5Mbps), while Three UK came next on 220.1Mbps (up from 210.3Mbps), then Vodafone on 206.6Mbps (up from 184.9Mbps), and finally we have O2 pushing just 82.8Mbps (up from 79.7Mbps).<\/p>\n

\"Rootmetrics-H2-2024-UK-Mobile-5G-Speeds\"<\/p>\n

Finally, RootMetrics gives us a limited look at the current levels of 5G availability (i.e. time spent connected to a 5G service), which found that EE, Three UK, and O2 all topped 61% 5G availability during UK-wide testing, while Vodafone trailed at 48.3%. For perspective, no operator offered 5G availability above 60% a year ago in 2H 2023, reflecting continuous improvements by the operators to expand their 5G services.<\/p>\n

The table below shows where each operator made its biggest increase to 5G availability during testing in major UK cities during the second half of 2024.<\/p>\n

\"Rootmetrics-H2-2024-UK-Mobile-5G-Availability-by-City\"<\/p>\n

The RootMetrics\u2019 report only provides bits and pieces of selected information, while we would have preferred to see a bit more detail (e.g. upload performance and latency, as well as a split by each nation). The data also seems to be dominated by an urban focus, which gives little weighting for poorer performance in rural areas. But that is often the caveat with this type of scientific, albeit very manual, testing \u2013 there\u2019s not enough data to give a full UK picture.<\/p>\n

RootMetrics UK Mobile Performance Review H2 2024<\/strong><\/span>
\nhttps:\/\/www.ookla.com\/..\/rootmetrics-uk-state-of-mobile-union-2h-2024<\/a><\/p><\/blockquote>\n","protected":false},"excerpt":{"rendered":"

Mobile benchmarking firm RootMetrics (Ookla) has today published their H2 2024 study of UK mobile networks (calls, texts etc.) and mobile broadband performance, which once again sees EE (BT) continuing to win all the award categories, followed by Vodafone and Three UK. But O2 (Virgin Media) found itself at the bottom of the table.<\/p>\n","protected":false},"author":1,"featured_media":26647,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[61,406,150,474,405,60,32,34,63,475,96],"class_list":["post-40801","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uk_isp_news","tag-4g","tag-5g","tag-awards","tag-bt","tag-ee","tag-mobile-broadband","tag-o2","tag-statistics","tag-three-uk","tag-virgin-media","tag-vodafone"],"share_on_mastodon":{"url":"https:\/\/mastodon.social\/@ispreview\/113944865632597477","error":""},"yoast_head":"\nRootMetrics Test Names EE as BEST UK Mobile Network for H2 2024 - ISPreview UK<\/title>\n<meta name=\"description\" content=\"Mobile benchmarking firm RootMetrics (Ookla) has today published their H2 2024 study of UK mobile networks (calls, texts etc.) and mobile broadband\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/2025\/02\/rootmetrics-test-names-ee-as-best-uk-mobile-network-for-h2-2024.html\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"RootMetrics Test Names EE as BEST UK Mobile Network for H2 2024 - 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