{"id":40891,"date":"2025-02-11T08:49:48","date_gmt":"2025-02-11T08:49:48","guid":{"rendered":"https:\/\/www.ispreview.co.uk\/?p=40891"},"modified":"2025-02-11T16:10:43","modified_gmt":"2025-02-11T16:10:43","slug":"cityfibre-report-518k-uk-full-fibre-customers-and-first-full-year-of-profitability","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2025\/02\/cityfibre-report-518k-uk-full-fibre-customers-and-first-full-year-of-profitability.html","title":{"rendered":"CityFibre Report 518K UK Full Fibre Customers and Profitability UPDATE"},"content":{"rendered":"<p>Network operator <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/cityfibre\" target=\"_blank\">CityFibre<\/a> has today published a key trading update for the year ended 31st December 2024 (FY24), which reveals that the coverage of their full fibre (<a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/fttp\">FTTP<\/a>) broadband ISP network has now reached 4.3 million UK premises (inc. Lit Fibre), with 518,000 live customers, and they also delivered their &#8220;<em>first full year of profitability<\/em>&#8220;.<!--more--><\/p>\n<p>Just to recap. The alternative network operator currently still aspires to cover up to 8 million UK premises with their new full fibre network (funded by c.\u00a32.4bn in equity, c.\u00a34.9bn debt and c.\u00a3865m of BDUK \/ public subsidy) \u2013 representing c.30% of the UK. So far, they\u2019ve covered 4.3 million premises and have connected 518,000 customers, although it&#8217;s unclear when they&#8217;ll hit the 8m target (certainly not by their original 2025 goal).<\/p>\n<div class=\"bq2\"><strong>NOTE:<\/strong> <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/cityfibre\" target=\"_blank\">CityFibre<\/a> is owned by Antin Infrastructure Partners, Goldman Sachs Asset Management, Mubadala Investment Company and Interogo Holding. The network is also supported by UK ISPs such as <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/vodafoneuk\" rel=\"nofollow\" target=\"_blank\">Vodafone<\/a>, <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/tt\" rel=\"nofollow\" target=\"_blank\">TalkTalk<\/a>, <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/zen_internet\" target=\"_blank\">Zen Internet<\/a>, <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/bskyb\" rel=\"nofollow\" target=\"_blank\">Sky Broadband<\/a> (later in 2025) and many others, but they aren\u2019t all live or available in every location yet (mix of technical reasons and exclusivity deals).<\/div>\n<p><a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/cityfibre\" target=\"_blank\">CityFibre<\/a> has also won nine state aid funded contracts &#8211; worth more than \u00a3865m &#8211; under the Government\u2019s \u00a35bn <strong>Project Gigabit<\/strong> broadband roll-out scheme, which is focused on upgrading the final 10-20% of hardest to reach premises (usually those in rural areas). The operator expects these to help boost their coverage by another c.1.3 million premises. Work is now underway on all of these, with over 20,000 premises RFS delivered to date.<\/p>\n<p>Interestingly, CityFibre noted how &#8220;<em>early take up in Project Gigabit areas [is] even faster than on existing footprint<\/em>&#8220;). Across the areas currently deployed, they are seeing an average of 60% faster take-up when compared to non-intervention areas, which is very good but not too unexpected given that such builds usually focus on locations that haven&#8217;t had <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/fttp\">FTTP<\/a> before.<\/p>\n<p>The latest results indicate that the operator delivered a &#8220;<em>record<\/em>&#8221; 34% increase in revenues to \u00a3134m (up from \u00a3100m last year), with consumer revenues also increasing by 73% to \u00a376m (up from \u00a344m) and the operator delivering adjusted EBITDA of \u00a35m (up from -\u00a355m) to achieve its &#8220;<em>first full year of profitability since starting our scale rollout<\/em>&#8220;.<\/p>\n<p>In terms of their network expansion and take-up, CityFibre has now completed the integration of Lit Fibre&#8217;s <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/fttp\">FTTP<\/a> infrastructure (c.280,000 premises) into their network and thus reported a total coverage of 4.3 million premises passed (up from 3.6m last year). But the &#8216;<em>Ready for Service<\/em>&#8216; (i.e. those able to actually take the service) figure is lower at 4.1 million, which is up from 3.2m.<\/p>\n<p>Finally, total live customers hit 518,000 (up by 54% from 337,000), although CityFibre noted that they were seeing take-up of over 40% in their mature cohorts (i.e. the oldest city builds).<\/p>\n<blockquote class=\"bq1\"><p><strong>Greg Mesch, Chief Executive Officer at CityFibre, said:<\/strong><\/p>\n<p>\u201c2024 was a definitive year for CityFibre. We achieved our first full year of profitability, signed a new strategic partnership with Sky, which doubled our retail sales capacity, and solidified our position as the UK\u2019s leading independent wholesale network.<\/p>\n<p>As we look ahead to 2025 and beyond, we are confident in delivering accelerated, profitable growth across our expanding platform, with half the UK broadband market now served by our partners. We will also harness our increased participation in government\u2019s Project Gigabit and make the most of a rapidly emerging altnet consolidation opportunity, realising the benefits of infrastructure competition for consumers, businesses and for the UK.\u201d<\/p><\/blockquote>\n<p>The operator added that the ongoing roll-out of their new 10Gbps speed <strong>XGS-PON<\/strong> network upgrade is &#8220;<em>on track to complete mid 2025, ahead of schedule<\/em>&#8220;, although they didn&#8217;t elaborate on this. But it might just mean that they will have deployed into 100% of their fibre exchanges (FEX), which is not the same as premises passed. CityFibre told us in October last year (<a href=\"https:\/\/www.ispreview.co.uk\/index.php\/2024\/10\/progress-update-on-cityfibres-uk-rollout-of-10gbps-xgs-pon-broadband.html\">here<\/a>) that they were \u201c<em>on track to double our XGS-PON footprint to 40% by the end of the year<\/em>\u201d (RFS premises), yet it&#8217;s unclear when that part will also reach 100%.<\/p>\n<p>Otherwise, the new trading update largely focuses more on the company&#8217;s positive figures, although it should be noted that they are still carrying a lot of debt and are known to have been seeking fresh investment to help fuel their ongoing roll-out. But today&#8217;s update does note that they&#8217;ll &#8220;<em>complete our financing<\/em>&#8221; during 2025, which suggests that a solution may not be far behind. CityFibre is also still talking about the &#8220;<em>rapidly emerging altnet consolidation opportunity<\/em>,&#8221; but it remains to be seen how many other deals like the Lit Fibre one may follow.<\/p>\n<p>Finally, the operator said they planned to deliver their full fibre broadband network to a further 1 million premises in 2025, which would be roughly in keeping with the c.900k they added in the last year. This is also similar to the pace of build being delivered by close rivals <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/nexfibre\" target=\"_blank\">nexfibre<\/a> and <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/netomnia\" target=\"_blank\">Netomnia<\/a>.<\/p>\n<p><strong>UPDATE 4:06pm<\/strong><\/p>\n<p>We&#8217;ve got a bit of good news to share regarding the XGS-PON deployment. CityFibre has clarified that they&#8217;ve accelerated their entire XGS-PON rollout since they last updated ISPreview in October 2024. &#8220;<em>We are on track to upgrade our entire RFS footprint by mid-year 2025, enabling our partners to offer our full multi-gig XGS-PON product portfolio to all premises<\/em>,&#8221; said the operator.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Network operator CityFibre has today published a key trading update for the year ended 31st December 2024 (FY24), which reveals that the coverage of their full fibre (FTTP) broadband ISP network has now reached 4.3 million UK premises (inc. Lit Fibre), with 518,000 live customers, and they also delivered their &#8220;first full year of profitability&#8220;.<\/p>\n","protected":false},"author":1,"featured_media":37342,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[472,418,56],"class_list":["post-40891","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uk_isp_news","tag-business","tag-cityfibre","tag-fttp"],"share_on_mastodon":{"url":"https:\/\/mastodon.social\/@ispreview\/113984398406609839","error":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>CityFibre Report 518K UK Full Fibre Customers and Profitability UPDATE - ISPreview UK<\/title>\n<meta name=\"description\" content=\"Network operator CityFibre has today published a key trading update for the year ended 31st December 2024 (FY24), which reveals that the coverage of their\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/2025\/02\/cityfibre-report-518k-uk-full-fibre-customers-and-first-full-year-of-profitability.html\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CityFibre Report 518K UK Full Fibre Customers and Profitability UPDATE - 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