{"id":40938,"date":"2025-02-14T11:53:26","date_gmt":"2025-02-14T11:53:26","guid":{"rendered":"https:\/\/www.ispreview.co.uk\/?p=40938"},"modified":"2025-02-14T11:54:58","modified_gmt":"2025-02-14T11:54:58","slug":"full-fibre-uk-broadband-isp-youfibre-launch-new-loyalty-promise","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2025\/02\/full-fibre-uk-broadband-isp-youfibre-launch-new-loyalty-promise.html","title":{"rendered":"Full Fibre UK Broadband ISP Youfibre Launch New Loyalty Promise"},"content":{"rendered":"<p>Broadband ISP <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/youfibre\" rel=\"nofollow\" target=\"_blank\">Youfibre<\/a>, which is available to those covered by <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/netomnia\" target=\"_blank\">Netomnia<\/a>&#8217;s (Brsk) 10Gbps capable <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/fttp\">FTTP<\/a> network, has today launched a new &#8220;<em>Loyalty Promise<\/em>&#8221; for its renewing customers. The move is part of an effort to help set them apart from the market&#8217;s largest ISPs, which often hit existing customers with price hikes at the end of their term.<!--more--><\/p>\n<p>Under the promise, customers coming to the end of their contracts at <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/youfibre\" rel=\"nofollow\" target=\"_blank\">YouFibre<\/a> &#8220;<em>will be able to choose from the same packages available for new customers<\/em>&#8220;. This commitment, coupled with their current Fixed-Price plans, helps to highlight the provider&#8217;s positive attributes when compared with the biggest four broadband providers (<a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/britishtelecom\" rel=\"nofollow\" target=\"_blank\">BT<\/a>, <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/vm\" rel=\"nofollow\" target=\"_blank\">Virgin Media<\/a>, <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/bskyb\" rel=\"nofollow\" target=\"_blank\">Sky Broadband<\/a> and <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/tt\" rel=\"nofollow\" target=\"_blank\">TalkTalk<\/a>), particularly in terms of pricing fairness.<\/p>\n<div class=\"bq2\"><strong>NOTE:<\/strong> The combined group of <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/netomnia\" target=\"_blank\">Netomnia<\/a> and Brsk is backed by more than \u00a31.3bn of equity and debt from investors Advencap, DigitalBridge, and Soho Square Capital.<\/div>\n<p>Customers will also be notified 40 days before their contract renewal with information about <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/youfibre\" rel=\"nofollow\" target=\"_blank\">Youfibre<\/a>&#8217;s current deals. Otherwise, prices currently start at just \u00a323.99 per month for their 150Mbps package and that goes up to \u00a399.99 for their top 7000Mbps (7-8Gbps) tier, when taken on an 18-month minimum contract term with free setup.<\/p>\n<blockquote class=\"bq1\"><p><strong>Ryan Battle, Managing Director at YouFibre, said:<\/strong><\/p>\n<p>\u201cOur customers\u2019 broadband package prices have always been fixed during their contracts. And from now, our loyal customers will have even more price certainty as they reach their contract end, with access to our advertised offers, just like our new customers. This cements our commitment to giving a fairer deal to everyone.<\/p>\n<p>If you\u2019ve ever been frustrated, or felt cheated, by new customers getting a better deal than loyal ones, or felt robbed by mid-contract rises, we\u2019re ready to show there is a Full Fibre broadband provider that truly looks after their customers with transparent pricing.<\/p>\n<p>The price customers see on our website and sign up for is what they\u2019ll pay for their whole 18-month contract. And beyond that, it\u2019ll now be easy for them to see what they\u2019ll pay when they stay with us. We\u2019re committed to bringing our customers broadband that\u2019s faster, futureproof, but above all, fair.\u201d<\/p><\/blockquote>\n<p><a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/netomnia\" target=\"_blank\">Netomnia<\/a>\u2019s (inc. Brsk) full fibre network currently covers over 2.08 million premises across parts of more than 90 UK cities and towns, but they\u2019re aiming to reach 3 million homes and businesses by the end of 2025. The network is also home to a total of 238,000 customers via Brsk and Youfibre, and they have an ambition to reach 1 million customers by 2028.<\/p>\n<p>However, it should be noted that the network integration with Brsk hasn&#8217;t yet completed, which means that Youfibre is currently only available to 1.3 million of Netomnia&#8217;s passed premises.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Broadband ISP Youfibre, which is available to those covered by Netomnia&#8217;s (Brsk) 10Gbps capable FTTP network, has today launched a new &#8220;Loyalty Promise&#8221; for its renewing customers. The move is part of an effort to help set them apart from the market&#8217;s largest ISPs, which often hit existing customers with price hikes at the end [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":40940,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[56,2353],"class_list":["post-40938","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uk_isp_news","tag-fttp","tag-netomnia"],"share_on_mastodon":{"url":"https:\/\/mastodon.social\/@ispreview\/114002107432746084","error":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Full Fibre UK Broadband ISP Youfibre Launch New Loyalty Promise - ISPreview UK<\/title>\n<meta name=\"description\" content=\"Broadband ISP Youfibre, which is available to those covered by Netomnia&#039;s (Brsk) 10Gbps capable FTTP network, has today launched a new &quot;Loyalty Promise&quot;\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/2025\/02\/full-fibre-uk-broadband-isp-youfibre-launch-new-loyalty-promise.html\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Full Fibre UK Broadband ISP Youfibre Launch New Loyalty Promise - ISPreview UK\" \/>\n<meta property=\"og:description\" content=\"Broadband ISP Youfibre, which is available to those covered by Netomnia&#039;s (Brsk) 10Gbps capable FTTP network, has today launched a new &quot;Loyalty Promise&quot;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ispreview.co.uk\/index.php\/2025\/02\/full-fibre-uk-broadband-isp-youfibre-launch-new-loyalty-promise.html\" \/>\n<meta property=\"og:site_name\" content=\"ISPreview UK\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ispreview\" \/>\n<meta property=\"article:author\" content=\"https:\/\/www.facebook.com\/ispreview\" \/>\n<meta property=\"article:published_time\" content=\"2025-02-14T11:53:26+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-02-14T11:54:58+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/2025\/02\/nggallery_import\/youfibre-loyalty-promise-poster.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"725\" \/>\n\t<meta property=\"og:image:height\" content=\"725\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"author\" content=\"Mark Jackson\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@ispreview\" \/>\n<meta name=\"twitter:site\" content=\"@ispreview\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Mark Jackson\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"NewsArticle\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2025\\\/02\\\/full-fibre-uk-broadband-isp-youfibre-launch-new-loyalty-promise.html#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2025\\\/02\\\/full-fibre-uk-broadband-isp-youfibre-launch-new-loyalty-promise.html\"},\"author\":{\"name\":\"Mark Jackson\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#\\\/schema\\\/person\\\/de66a8b4e937c21c80e443d1bf9c35d5\"},\"headline\":\"Full Fibre UK Broadband ISP Youfibre Launch New Loyalty Promise\",\"datePublished\":\"2025-02-14T11:53:26+00:00\",\"dateModified\":\"2025-02-14T11:54:58+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2025\\\/02\\\/full-fibre-uk-broadband-isp-youfibre-launch-new-loyalty-promise.html\"},\"wordCount\":463,\"commentCount\":16,\"publisher\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2025\\\/02\\\/full-fibre-uk-broadband-isp-youfibre-launch-new-loyalty-promise.html#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.ispreview.co.uk\\\/wp-content\\\/uploads\\\/2025\\\/02\\\/nggallery_import\\\/youfibre-loyalty-promise-poster.webp\",\"keywords\":[\"FTTP\",\"Netomnia\"],\"articleSection\":[\"ISP News\"],\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2025\\\/02\\\/full-fibre-uk-broadband-isp-youfibre-launch-new-loyalty-promise.html#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2025\\\/02\\\/full-fibre-uk-broadband-isp-youfibre-launch-new-loyalty-promise.html\",\"url\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2025\\\/02\\\/full-fibre-uk-broadband-isp-youfibre-launch-new-loyalty-promise.html\",\"name\":\"Full Fibre UK Broadband ISP Youfibre Launch New Loyalty Promise - 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