{"id":41369,"date":"2025-05-23T08:11:58","date_gmt":"2025-05-23T07:11:58","guid":{"rendered":"https:\/\/www.ispreview.co.uk\/?p=41369"},"modified":"2025-05-23T11:04:11","modified_gmt":"2025-05-23T10:04:11","slug":"isp-sky-broadband-launch-cityfibre-based-uk-full-fibre-packages","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2025\/05\/isp-sky-broadband-launch-cityfibre-based-uk-full-fibre-packages.html","title":{"rendered":"ISP Sky Broadband Launch Pilot of CityFibre Based UK Full Fibre Packages UPDATE"},"content":{"rendered":"

In a major shift for one of the UK market’s largest retail ISPs, Sky Broadband<\/a> has quietly begun introducing a new, albeit not currently cheaper, range of Fibre-to-the-Premises (FTTP<\/a>) based home broadband packages that harness CityFibre<\/a>’s alternative national network. Previously, Sky only sold packages via Openreach<\/a>’s network.<\/p>\n

The agreement with CityFibre<\/a> was first officially revealed in August 2024 (here<\/a>), although it’s taken Sky this long to introduce the new packages because they’ve had to get all of their systems, support and services ready to cater for the added complexity of selling to millions of customers via two different networks.<\/p>\n

NOTE:<\/strong> Openreach<\/a>\u2019s national full fibre network currently covers 18.3 million premises (rising up to 30m by 2030), while CityFibre<\/a> has a footprint of 4.4m (aspiring to reach 8m in the future). But there\u2019s a fair bit of urban overbuild between these two.<\/div>\n

In theory, Sky should benefit from the deal by virtue of the fact that they\u2019ll be able to launch faster (symmetric speed) and more competitively priced full fibre broadband packages into areas currently covered by CityFibre\u2019s network (these will be given preference in areas of overbuild with Openreach<\/a>).<\/p>\n

On the flip side, CityFibre should benefit by virtue of gaining access to another of the market’s largest retail broadband providers (they already work with TalkTalk<\/a>, Vodafone<\/a>, Zen Internet<\/a> and others), which has the potential to significantly increase take-up (over time) on their new network – boosting the business case for future investment.<\/p>\n

\"Sky-Broadband-CityFibre-Packages\"<\/p>\n

At the time of writing, Sky has not yet put out an official announcement because this is the start of their open pilot phase, thus the above development was spotted this week during ISPreview’s routine ISP listings update and then confirmed by several other members of our community who had run checks on their own areas. In short, if you live in a CityFibre area, then you’ll now see their packages instead of Openreach’s (i.e. it’s available to new customers, but we’re not yet sure about re-contracting users, which will need another engineer visit to fit the new fibre + ONT modem).<\/p>\n

However, the main benefit from this for consumers currently seems to be in terms of CityFibre’s superior upload speeds (symmetric), since at present Sky appears to be using identical pricing to their Openreach tiers and has also not launched any faster packages than 1Gbps (we do expect faster packages to follow).<\/p>\n

CityFibre’s packages are usually cheaper than Openreach’s at wholesale, which should save Sky some money, albeit at the cost of being less competitive with other ISPs on the same network. On the other hand, Sky’s existing pricing is already fairly attractive, so this may not be such a big concern.<\/p>\n

One other consideration is that, at the time of writing, Sky does not appear to be listing a new router and so it currently looks as if the Sky Max Hub is still their primary device of choice for the new service too (awaiting confirmation of this). But they will need something better when they start pushing into future multi-Gigabit plans.<\/p>\n

The move may worry Openreach, which has previously worked hard to keep Sky Broadband<\/a> on their side (the earlier Equinox discounts on FTTP<\/a> may have played a role in that effort). The operator now risks losing even more market share to alternative networks and at an increasingly rapid pace.<\/p>\n

However, the growing competition could also make it easier for the BT<\/a> Group to argue with Ofcom<\/a> that Openreach should be allowed to respond with greater FTTP<\/a> discounts or softer regulation, which may become a factor in the current Telecoms Market Review<\/strong><\/a> (TAR) process.<\/p>\n

UPDATE 8:50am<\/strong><\/p>\n

Take note that Sky hasn’t yet made their CityFibre plans available via comparison sites, thus you’ll need to go directly to their website, otherwise only the Openreach results may show.<\/p>\n

UPDATE 10:55am<\/strong><\/p>\n

The launch appears to be part of Sky’s open customer pilot phase, and the full official launch will come just a little later (we still think July-ish). Separately, we believe Sky may be planning to adopt a UK variant of the Comcast XER10<\/strong> Wi-Fi 7 router in the UK, albeit obviously branded to Sky. This device features 10Gbps Ethernet ports.<\/p>\n","protected":false},"excerpt":{"rendered":"

In a major shift for one of the UK market’s largest retail ISPs, Sky Broadband has quietly begun introducing a new, albeit not currently cheaper, range of Fibre-to-the-Premises (FTTP) based home broadband packages that harness CityFibre’s alternative national network. Previously, Sky only sold packages via Openreach’s network.<\/p>\n","protected":false},"author":1,"featured_media":35009,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[418,56,66],"class_list":["post-41369","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uk_isp_news","tag-cityfibre","tag-fttp","tag-sky-broadband"],"share_on_mastodon":{"url":"https:\/\/mastodon.social\/@ispreview\/114555907254520962","error":""},"yoast_head":"\nISP Sky Broadband Launch Pilot of CityFibre Based UK Full Fibre Packages UPDATE - ISPreview UK<\/title>\n<meta name=\"description\" content=\"In a major shift for one of the UK market's largest retail ISPs, Sky Broadband has quietly begun introducing a new, albeit not currently cheaper, range of\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/2025\/05\/isp-sky-broadband-launch-cityfibre-based-uk-full-fibre-packages.html\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"ISP Sky Broadband Launch Pilot of CityFibre Based UK Full Fibre Packages UPDATE - 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