{"id":41661,"date":"2025-05-06T12:12:56","date_gmt":"2025-05-06T11:12:56","guid":{"rendered":"https:\/\/www.ispreview.co.uk\/?p=41661"},"modified":"2026-07-27T16:19:14","modified_gmt":"2026-07-27T15:19:14","slug":"new-broadband-isp-carnival-internet-uk-finally-goes-live","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2025\/05\/new-broadband-isp-carnival-internet-uk-finally-goes-live.html","title":{"rendered":"New Broadband ISP Carnival Internet UK Finally Goes Live"},"content":{"rendered":"

Back in November 2024 we reported that global tech company Dotlines (Dotlines UK<\/a>) were preparing to launch a new broadband ISP called Carnival Internet<\/a> UK during “early 2025<\/em>” (here<\/a>). The good news today is that this has now gone live and pledges to donate 1% of customer bills to charities to fight digital poverty in the UK (they’ll also plant one tree or kelp plant for every month a customer stays).<\/p>\n

The new provider claims to be “promising ultra-reliable, full-fibre broadband without hidden fees, or mid-contract, annual price increases<\/em>” and will “reward customer loyalty in unique ways<\/em>” (as above). The service also “guarantees<\/em>” that all customers, new or existing, pay the same rate for the same package, with a choice of two different routers and speed options ranging from 100Mbps to 900Mbps speeds at the initial launch.<\/p>\n

NOTE:<\/strong> Carnival has partnered with Carma, a specialist in sustainable biodiversity and reforestation projects, to help deliver on its tree and kelp plant pledge. The ISP has a target of planting 1 million in its first 5-years.<\/div>\n

Like some other ISPs, Carnival appears to have adopted Amazon<\/a>’s eero range of mesh Wi-Fi routers that incorporate TrueMesh, TrueRoam and TrueChannel technologies. The provider’s “Max<\/em>” plans also include eero\u2019s fastest, most powerful router yet that supports the latest Wi-Fi 7 standard \u2013 the eero Max 7.<\/p>\n

Olly Sedden, Director of Product, Commercial and Marketing at Dotlines UK, told ISPreview:<\/strong><\/p>\n

\u201cWe believe the broadband industry has long neglected its responsibility to loyal customers and the planet. Carnival Internet<\/a>\u2019s launch comes at a time when the industry is under scrutiny for rising prices and poor service. By combining sustainability, fairness, and high-performance technology, we hope to lead by example and reshape how broadband providers operate in the UK. Our goal is to build a happy customer community by delivering brilliant, highly automated, and effortless customer experiences – putting people and the planet first.\u201d<\/p><\/blockquote>\n

In terms of the packages on offer, Carnival’s services start at \u00a335 per month for a 115Mbps (20Mbps upload) pro package on a 24-month term with \u00a320 one-off setup fee, which rises to \u00a345 for their top 1000Mbps (115Mbps) tier. The Max packages tend to cost an additional \u00a35 per month to get that Wi-Fi 7 router. So far as we can tell, these are Openreach<\/a> based FTTP<\/a> packages.<\/p>\n

There is a link at the bottom of their web page to a “Price & charges list<\/em>” too, but this returned a page not found error when we tried it while writing this article. Otherwise, in a market that is already crowded with choice, it may be a challenge for any newcomer to get noticed. But this one does at least have some strong backing behind it.<\/p>\n","protected":false},"excerpt":{"rendered":"

Back in November 2024 we reported that global tech company Dotlines (Dotlines UK) were preparing to launch a new broadband ISP called Carnival Internet UK during “early 2025” (here). The good news today is that this has now gone live and pledges to donate 1% of customer bills to charities to fight digital poverty in […]<\/p>\n","protected":false},"author":1,"featured_media":41665,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[472,56,69],"class_list":["post-41661","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uk_isp_news","tag-business","tag-fttp","tag-bt-openreach"],"share_on_mastodon":{"url":"https:\/\/mastodon.social\/@ispreview\/114460595195937424","error":""},"yoast_head":"\nNew Broadband ISP Carnival Internet UK Finally Goes Live - ISPreview UK<\/title>\n<meta name=\"description\" content=\"Back in November 2024 we reported that global tech company Dotlines (Dotlines UK) were preparing to launch a new broadband ISP called Carnival Internet UK\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/2025\/05\/new-broadband-isp-carnival-internet-uk-finally-goes-live.html\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"New Broadband ISP Carnival Internet UK Finally Goes Live - 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