{"id":41823,"date":"2025-05-20T09:50:26","date_gmt":"2025-05-20T08:50:26","guid":{"rendered":"https:\/\/www.ispreview.co.uk\/?p=41823"},"modified":"2025-05-20T14:06:37","modified_gmt":"2025-05-20T13:06:37","slug":"uk-isp-spitfire-criticise-openreach-for-lack-of-pstn-switch-off-contract-clarity","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2025\/05\/uk-isp-spitfire-criticise-openreach-for-lack-of-pstn-switch-off-contract-clarity.html","title":{"rendered":"UK ISP Spitfire Criticise Openreach for Lack of PSTN Switch Off Contract Clarity UPDATE"},"content":{"rendered":"

Business telecommunications and UK broadband ISP Spitfire<\/a> has today called on Openreach<\/a> (BT<\/a>) to provide “much needed clarity<\/em>” for service providers, and the businesses they support, on new contracts related to the looming switch-off of the old Public Switched Telephone Network (PSTN) in favour of IP-based digital phone (VoIP etc.) services.<\/p>\n

Just to recap. The big switch-off was recently delayed to 31st January 2027<\/strong> in order to give broadband ISPs, phone providers, telecare operators and consumers more time to adapt (details<\/a>). But the main focus of this delay was the 1.8 million people who use vital home telecare systems in the UK (e.g. elderly, disabled, and vulnerable people), which often aren\u2019t compatible with the replacement VoIP \/ IP-based digital phone services (i.e. for everybody else the deadline is still technically the end of December 2025).<\/p>\n

NOTE:<\/strong> Openreach<\/a> are withdrawing their old Wholesale Line Rental (WLR) products as part of this change, while BT<\/a> are retiring the related Public Switched Telephone Network (PSTN).<\/div>\n

However, Spitfire notes that the existing contract between UK Internet Service Providers (ISP) and Openreach<\/a> will expire on 31st December 2025 (i.e. for WLR), and the network access provider has already given notice that this agreement won\u2019t be renewed in its current form.<\/p>\n

Openreach has previously informed ISPreview that they would introduce new terms and a three-month termination notice period to continue services, where needed, and enable some flexibility to support future processes (i.e. a new contract will be issued). But Spitfire complains that they still don’t know what the new contract will actually contain.<\/p>\n

“Exactly what it will contain remains unknown. What is expected, however, is a marked change in support terms \u2014 most notably, less favourable service level agreements (SLAs) for repairs and response<\/em>,” said the provider. “The impact could be damaging for [ISPs] and their customers – it means businesses who leave their migration until the last moment will not only face potential delays from capacity bottlenecks but could also find themselves tied to less responsive support structures. In other words: when something breaks, it\u2019ll take longer to fix<\/em>.”<\/p>\n

Harry Bowlby, MD of Spitfire Network Services, said:<\/strong><\/p>\n

\u201cThe truth is no one yet knows what the new contracts will look like. But based on the trajectory of telecoms policy, the focus will be digital-first, and the terms for legacy support will decline. The writing is on the wall for PSTN and ISDN services, and while the final stages of this transition are still in motion, the direction is still unclear. Businesses need guidance, not guesswork.<\/p>\n

This is where working with experienced partners, those who understand both the legacy environment and the future IP landscape, can make all the difference. It’s about making the right switch, in the right way, at the right time.\u201d<\/p><\/blockquote>\n

In fairness, Openreach has released some details of the new contracts and has been engaging with the industry over this, although we have asked the network operator to respond and will report back when they furnish us with a comment. At the same time it’s worth considering that Spitfire does have a vested interest here in both promoting the issue, as it sees things, and its own related services.<\/p>\n

UPDATE 2:04pm<\/strong><\/p>\n

Openreach has kindly responded below.<\/p>\n

James Lilley, Customer Migrations Director for Openreach, said:<\/strong><\/p>\n

\u201cThe PSTN is increasingly unreliable and coming to the end of its life*, so we agree that businesses who want to avoid disruption should prioritise their migrations to digital services ASAP.<\/p>\n

We shared details of our new contracts in August 2024, and they don\u2019t contain significant changes to the level of support we offer. The new terms simply give us more flexibility to help customers upgrade as the January 2027 deadline approaches.\u201d<\/p><\/blockquote>\n

* Ofcom<\/a>\u2019s recent Connected Nations report highlights that, in 2024, the number of significant PSTN resilience incidents reported increased sharply by 45%.<\/p>\n","protected":false},"excerpt":{"rendered":"

Business telecommunications and UK broadband ISP Spitfire has today called on Openreach (BT) to provide “much needed clarity” for service providers, and the businesses they support, on new contracts related to the looming switch-off of the old Public Switched Telephone Network (PSTN) in favour of IP-based digital phone (VoIP etc.) services.<\/p>\n","protected":false},"author":1,"featured_media":21241,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[474,97,472,69,81],"class_list":["post-41823","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uk_isp_news","tag-bt","tag-bt-wholesale","tag-business","tag-bt-openreach","tag-voip"],"share_on_mastodon":{"url":"https:\/\/mastodon.social\/@ispreview\/114539307212829178","error":""},"yoast_head":"\nUK ISP Spitfire Criticise Openreach for Lack of PSTN Switch Off Contract Clarity UPDATE - ISPreview UK<\/title>\n<meta name=\"description\" content=\"Business telecommunications and UK broadband ISP Spitfire has today called on Openreach (BT) to provide "much needed clarity" for service providers, and\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/2025\/05\/uk-isp-spitfire-criticise-openreach-for-lack-of-pstn-switch-off-contract-clarity.html\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"UK ISP Spitfire Criticise Openreach for Lack of PSTN Switch Off Contract Clarity UPDATE - ISPreview UK\" \/>\n<meta property=\"og:description\" content=\"Business telecommunications and UK broadband ISP Spitfire has today called on Openreach (BT) to provide "much needed clarity" for service providers, and\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ispreview.co.uk\/index.php\/2025\/05\/uk-isp-spitfire-criticise-openreach-for-lack-of-pstn-switch-off-contract-clarity.html\" \/>\n<meta property=\"og:site_name\" content=\"ISPreview UK\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ispreview\" \/>\n<meta property=\"article:author\" content=\"https:\/\/www.facebook.com\/ispreview\" \/>\n<meta property=\"article:published_time\" content=\"2025-05-20T08:50:26+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-05-20T13:06:37+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/telephone_blue_background.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"768\" \/>\n\t<meta property=\"og:image:height\" content=\"768\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Mark Jackson\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@ispreview\" \/>\n<meta name=\"twitter:site\" content=\"@ispreview\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Mark Jackson\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"NewsArticle\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2025\\\/05\\\/uk-isp-spitfire-criticise-openreach-for-lack-of-pstn-switch-off-contract-clarity.html#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2025\\\/05\\\/uk-isp-spitfire-criticise-openreach-for-lack-of-pstn-switch-off-contract-clarity.html\"},\"author\":{\"name\":\"Mark Jackson\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#\\\/schema\\\/person\\\/de66a8b4e937c21c80e443d1bf9c35d5\"},\"headline\":\"UK ISP Spitfire Criticise Openreach for Lack of PSTN Switch Off Contract Clarity UPDATE\",\"datePublished\":\"2025-05-20T08:50:26+00:00\",\"dateModified\":\"2025-05-20T13:06:37+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2025\\\/05\\\/uk-isp-spitfire-criticise-openreach-for-lack-of-pstn-switch-off-contract-clarity.html\"},\"wordCount\":651,\"commentCount\":12,\"publisher\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2025\\\/05\\\/uk-isp-spitfire-criticise-openreach-for-lack-of-pstn-switch-off-contract-clarity.html#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.ispreview.co.uk\\\/wp-content\\\/uploads\\\/telephone_blue_background.jpg\",\"keywords\":[\"BT\",\"BT Wholesale\",\"Business\",\"Openreach\",\"voip\"],\"articleSection\":[\"ISP News\"],\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2025\\\/05\\\/uk-isp-spitfire-criticise-openreach-for-lack-of-pstn-switch-off-contract-clarity.html#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2025\\\/05\\\/uk-isp-spitfire-criticise-openreach-for-lack-of-pstn-switch-off-contract-clarity.html\",\"url\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2025\\\/05\\\/uk-isp-spitfire-criticise-openreach-for-lack-of-pstn-switch-off-contract-clarity.html\",\"name\":\"UK ISP Spitfire Criticise Openreach for Lack of PSTN Switch Off Contract Clarity UPDATE - ISPreview UK\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2025\\\/05\\\/uk-isp-spitfire-criticise-openreach-for-lack-of-pstn-switch-off-contract-clarity.html#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2025\\\/05\\\/uk-isp-spitfire-criticise-openreach-for-lack-of-pstn-switch-off-contract-clarity.html#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.ispreview.co.uk\\\/wp-content\\\/uploads\\\/telephone_blue_background.jpg\",\"datePublished\":\"2025-05-20T08:50:26+00:00\",\"dateModified\":\"2025-05-20T13:06:37+00:00\",\"description\":\"Business telecommunications and UK broadband ISP Spitfire has today called on Openreach (BT) to provide \\\"much needed clarity\\\" for service providers, and\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2025\\\/05\\\/uk-isp-spitfire-criticise-openreach-for-lack-of-pstn-switch-off-contract-clarity.html#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2025\\\/05\\\/uk-isp-spitfire-criticise-openreach-for-lack-of-pstn-switch-off-contract-clarity.html\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2025\\\/05\\\/uk-isp-spitfire-criticise-openreach-for-lack-of-pstn-switch-off-contract-clarity.html#primaryimage\",\"url\":\"https:\\\/\\\/www.ispreview.co.uk\\\/wp-content\\\/uploads\\\/telephone_blue_background.jpg\",\"contentUrl\":\"https:\\\/\\\/www.ispreview.co.uk\\\/wp-content\\\/uploads\\\/telephone_blue_background.jpg\",\"width\":768,\"height\":768,\"caption\":\"telephone blue background - 123rf\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2025\\\/05\\\/uk-isp-spitfire-criticise-openreach-for-lack-of-pstn-switch-off-contract-clarity.html#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.ispreview.co.uk\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"UK ISP Spitfire Criticise Openreach for Lack of PSTN Switch Off Contract Clarity UPDATE\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#website\",\"url\":\"https:\\\/\\\/www.ispreview.co.uk\\\/\",\"name\":\"ISPreview UK\",\"description\":\"Top Broadband ISP and Mobile Provider Information Site\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.ispreview.co.uk\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#organization\",\"name\":\"ISPreview.co.uk\",\"url\":\"https:\\\/\\\/www.ispreview.co.uk\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.ispreview.co.uk\\\/wp-content\\\/uploads\\\/2020\\\/07\\\/ispreview_uk_logo.jpg\",\"contentUrl\":\"https:\\\/\\\/www.ispreview.co.uk\\\/wp-content\\\/uploads\\\/2020\\\/07\\\/ispreview_uk_logo.jpg\",\"width\":1000,\"height\":1000,\"caption\":\"ISPreview.co.uk\"},\"image\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/ispreview\",\"https:\\\/\\\/x.com\\\/ispreview\",\"https:\\\/\\\/www.linkedin.com\\\/in\\\/mjack\\\/\",\"https:\\\/\\\/bsky.app\\\/profile\\\/ispreview.bsky.social\",\"https:\\\/\\\/mastodon.social\\\/@ispreview\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#\\\/schema\\\/person\\\/de66a8b4e937c21c80e443d1bf9c35d5\",\"name\":\"Mark Jackson\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/wp-content\\\/uploads\\\/2023\\\/01\\\/nggallery_import\\\/Mark-Jackson-96x96.jpg\",\"url\":\"https:\\\/\\\/www.ispreview.co.uk\\\/wp-content\\\/uploads\\\/2023\\\/01\\\/nggallery_import\\\/Mark-Jackson-96x96.jpg\",\"contentUrl\":\"https:\\\/\\\/www.ispreview.co.uk\\\/wp-content\\\/uploads\\\/2023\\\/01\\\/nggallery_import\\\/Mark-Jackson-96x96.jpg\",\"caption\":\"Mark Jackson\"},\"description\":\"By Mark Jackson Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on X (Twitter), Mastodon, Facebook, BlueSky, Threads.net and Linkedin.\",\"sameAs\":[\"http:\\\/\\\/www.ispreview.co.uk\",\"https:\\\/\\\/www.facebook.com\\\/ispreview\",\"https:\\\/\\\/x.com\\\/ispreview\"],\"url\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/author\\\/markj\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"UK ISP Spitfire Criticise Openreach for Lack of PSTN Switch Off Contract Clarity UPDATE - ISPreview UK","description":"Business telecommunications and UK broadband ISP Spitfire has today called on Openreach (BT) to provide \"much needed clarity\" for service providers, and","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.ispreview.co.uk\/index.php\/2025\/05\/uk-isp-spitfire-criticise-openreach-for-lack-of-pstn-switch-off-contract-clarity.html","og_locale":"en_GB","og_type":"article","og_title":"UK ISP Spitfire Criticise Openreach for Lack of PSTN Switch Off Contract Clarity UPDATE - ISPreview UK","og_description":"Business telecommunications and UK broadband ISP Spitfire has today called on Openreach (BT) to provide \"much needed clarity\" for service providers, and","og_url":"https:\/\/www.ispreview.co.uk\/index.php\/2025\/05\/uk-isp-spitfire-criticise-openreach-for-lack-of-pstn-switch-off-contract-clarity.html","og_site_name":"ISPreview UK","article_publisher":"https:\/\/www.facebook.com\/ispreview","article_author":"https:\/\/www.facebook.com\/ispreview","article_published_time":"2025-05-20T08:50:26+00:00","article_modified_time":"2025-05-20T13:06:37+00:00","og_image":[{"width":768,"height":768,"url":"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/telephone_blue_background.jpg","type":"image\/jpeg"}],"author":"Mark Jackson","twitter_card":"summary_large_image","twitter_creator":"@ispreview","twitter_site":"@ispreview","twitter_misc":{"Written by":"Mark Jackson","Estimated reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"NewsArticle","@id":"https:\/\/www.ispreview.co.uk\/index.php\/2025\/05\/uk-isp-spitfire-criticise-openreach-for-lack-of-pstn-switch-off-contract-clarity.html#article","isPartOf":{"@id":"https:\/\/www.ispreview.co.uk\/index.php\/2025\/05\/uk-isp-spitfire-criticise-openreach-for-lack-of-pstn-switch-off-contract-clarity.html"},"author":{"name":"Mark Jackson","@id":"https:\/\/www.ispreview.co.uk\/#\/schema\/person\/de66a8b4e937c21c80e443d1bf9c35d5"},"headline":"UK ISP Spitfire Criticise Openreach for Lack of PSTN Switch Off Contract Clarity UPDATE","datePublished":"2025-05-20T08:50:26+00:00","dateModified":"2025-05-20T13:06:37+00:00","mainEntityOfPage":{"@id":"https:\/\/www.ispreview.co.uk\/index.php\/2025\/05\/uk-isp-spitfire-criticise-openreach-for-lack-of-pstn-switch-off-contract-clarity.html"},"wordCount":651,"commentCount":12,"publisher":{"@id":"https:\/\/www.ispreview.co.uk\/#organization"},"image":{"@id":"https:\/\/www.ispreview.co.uk\/index.php\/2025\/05\/uk-isp-spitfire-criticise-openreach-for-lack-of-pstn-switch-off-contract-clarity.html#primaryimage"},"thumbnailUrl":"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/telephone_blue_background.jpg","keywords":["BT","BT Wholesale","Business","Openreach","voip"],"articleSection":["ISP News"],"inLanguage":"en-GB","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.ispreview.co.uk\/index.php\/2025\/05\/uk-isp-spitfire-criticise-openreach-for-lack-of-pstn-switch-off-contract-clarity.html#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.ispreview.co.uk\/index.php\/2025\/05\/uk-isp-spitfire-criticise-openreach-for-lack-of-pstn-switch-off-contract-clarity.html","url":"https:\/\/www.ispreview.co.uk\/index.php\/2025\/05\/uk-isp-spitfire-criticise-openreach-for-lack-of-pstn-switch-off-contract-clarity.html","name":"UK ISP Spitfire Criticise Openreach for Lack of PSTN Switch Off Contract Clarity UPDATE - ISPreview UK","isPartOf":{"@id":"https:\/\/www.ispreview.co.uk\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.ispreview.co.uk\/index.php\/2025\/05\/uk-isp-spitfire-criticise-openreach-for-lack-of-pstn-switch-off-contract-clarity.html#primaryimage"},"image":{"@id":"https:\/\/www.ispreview.co.uk\/index.php\/2025\/05\/uk-isp-spitfire-criticise-openreach-for-lack-of-pstn-switch-off-contract-clarity.html#primaryimage"},"thumbnailUrl":"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/telephone_blue_background.jpg","datePublished":"2025-05-20T08:50:26+00:00","dateModified":"2025-05-20T13:06:37+00:00","description":"Business telecommunications and UK broadband ISP Spitfire has today called on Openreach (BT) to provide \"much needed clarity\" for service providers, and","breadcrumb":{"@id":"https:\/\/www.ispreview.co.uk\/index.php\/2025\/05\/uk-isp-spitfire-criticise-openreach-for-lack-of-pstn-switch-off-contract-clarity.html#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.ispreview.co.uk\/index.php\/2025\/05\/uk-isp-spitfire-criticise-openreach-for-lack-of-pstn-switch-off-contract-clarity.html"]}]},{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.ispreview.co.uk\/index.php\/2025\/05\/uk-isp-spitfire-criticise-openreach-for-lack-of-pstn-switch-off-contract-clarity.html#primaryimage","url":"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/telephone_blue_background.jpg","contentUrl":"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/telephone_blue_background.jpg","width":768,"height":768,"caption":"telephone blue background - 123rf"},{"@type":"BreadcrumbList","@id":"https:\/\/www.ispreview.co.uk\/index.php\/2025\/05\/uk-isp-spitfire-criticise-openreach-for-lack-of-pstn-switch-off-contract-clarity.html#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.ispreview.co.uk\/"},{"@type":"ListItem","position":2,"name":"UK ISP Spitfire Criticise Openreach for Lack of PSTN Switch Off Contract Clarity UPDATE"}]},{"@type":"WebSite","@id":"https:\/\/www.ispreview.co.uk\/#website","url":"https:\/\/www.ispreview.co.uk\/","name":"ISPreview UK","description":"Top Broadband ISP and Mobile Provider Information Site","publisher":{"@id":"https:\/\/www.ispreview.co.uk\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.ispreview.co.uk\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/www.ispreview.co.uk\/#organization","name":"ISPreview.co.uk","url":"https:\/\/www.ispreview.co.uk\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.ispreview.co.uk\/#\/schema\/logo\/image\/","url":"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/2020\/07\/ispreview_uk_logo.jpg","contentUrl":"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/2020\/07\/ispreview_uk_logo.jpg","width":1000,"height":1000,"caption":"ISPreview.co.uk"},"image":{"@id":"https:\/\/www.ispreview.co.uk\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/ispreview","https:\/\/x.com\/ispreview","https:\/\/www.linkedin.com\/in\/mjack\/","https:\/\/bsky.app\/profile\/ispreview.bsky.social","https:\/\/mastodon.social\/@ispreview"]},{"@type":"Person","@id":"https:\/\/www.ispreview.co.uk\/#\/schema\/person\/de66a8b4e937c21c80e443d1bf9c35d5","name":"Mark Jackson","image":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/2023\/01\/nggallery_import\/Mark-Jackson-96x96.jpg","url":"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/2023\/01\/nggallery_import\/Mark-Jackson-96x96.jpg","contentUrl":"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/2023\/01\/nggallery_import\/Mark-Jackson-96x96.jpg","caption":"Mark Jackson"},"description":"By Mark Jackson Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on X (Twitter), Mastodon, Facebook, BlueSky, Threads.net and Linkedin.","sameAs":["http:\/\/www.ispreview.co.uk","https:\/\/www.facebook.com\/ispreview","https:\/\/x.com\/ispreview"],"url":"https:\/\/www.ispreview.co.uk\/index.php\/author\/markj"}]}},"_links":{"self":[{"href":"https:\/\/www.ispreview.co.uk\/index.php\/wp-json\/wp\/v2\/posts\/41823","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ispreview.co.uk\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ispreview.co.uk\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ispreview.co.uk\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ispreview.co.uk\/index.php\/wp-json\/wp\/v2\/comments?post=41823"}],"version-history":[{"count":0,"href":"https:\/\/www.ispreview.co.uk\/index.php\/wp-json\/wp\/v2\/posts\/41823\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.ispreview.co.uk\/index.php\/wp-json\/wp\/v2\/media\/21241"}],"wp:attachment":[{"href":"https:\/\/www.ispreview.co.uk\/index.php\/wp-json\/wp\/v2\/media?parent=41823"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ispreview.co.uk\/index.php\/wp-json\/wp\/v2\/categories?post=41823"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ispreview.co.uk\/index.php\/wp-json\/wp\/v2\/tags?post=41823"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}