{"id":43348,"date":"2025-10-06T10:04:38","date_gmt":"2025-10-06T09:04:38","guid":{"rendered":"https:\/\/www.ispreview.co.uk\/?p=43348"},"modified":"2025-10-06T10:04:38","modified_gmt":"2025-10-06T09:04:38","slug":"greater-anglia-tops-ranking-of-uk-train-operators-for-onboard-connectivity","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2025\/10\/greater-anglia-tops-ranking-of-uk-train-operators-for-onboard-connectivity.html","title":{"rendered":"Greater Anglia Tops Ranking of UK Train Operators for Onboard Connectivity"},"content":{"rendered":"

A new study has been published today that ranks the top 11 out of 28 UK train operators for onboard connectivity to identify which ones are the best for working on the go. The study examines everything from WiFi<\/a> quality to the availability of plug sockets, punctuality, passenger satisfaction, complaints, rolling stock quality, crowding and cleanliness.<\/p>\n

The research, which was commissioned by Uswitch<\/a>, is based on feedback from the train operators, ORR Passenger Rail Performance data, rail user surveys, RailsMartr data and more. But it should be stated that the assessment of Wi-Fi quality doesn’t appear to have involved any actual internet connectivity testing and is thus more a summary of the service’s onboard capabilities (i.e. free vs paid wifi<\/a> access, usage caps, the use of speed throttling etc.).<\/p>\n

All the metrics were then standardised on a 1-10 scale for direct comparison. Each factor contributed equally to the overall weighted score, which is a little odd as we’d have thought WiFi<\/a> quality to be of higher value than some of the other fields. Finally, the scores were summed to produce a ranking of operators from highest to lowest, highlighting the UK\u2019s most work-friendly trains out of a top score of 70. Final figures were rounded to the nearest whole number.<\/p>\n

In addition, the study also included the results from a short survey of 500 UK train passengers, which was conducted in September 2025. The survey found that 86% of train users work at least \u2018sometimes\u2019 on their commute, while 33% stated they worked \u2018very regularly\u2019 and a further 14% said that they do so \u2018every workday\u2019. But this survey wasn’t used to help form any of the final scores below.<\/p>\n

The Results<\/strong><\/span><\/h3>\n

The best performing rail operator for working commuters was named as Greater Anglia<\/strong>, which offered free Wi-Fi on all trains with data allowances of 90-125MB and almost universal access to power sockets. Punctuality was found to be strong too, with trains arriving on time 83.8% of the time. Passengers also rated crowding (8\/10) and cleanliness (7\/10) highly.<\/p>\n

The operator also uses modern rolling stock (10\/10) and returns very low complaints per passenger-kilometre (9\/10).<\/p>\n

Table 1: The top UK train operators for working on the go<\/strong><\/span><\/p>\n\n\n\n\n\n\n\n\n\n\n\n<\/colgroup>\n\n\n\n\n\n\n\n\n\n\n\n\n\n
Rank<\/strong><\/td>\nTrain Operator<\/strong><\/td>\nService Reliability<\/strong>
\n(\/10)<\/strong><\/td>\n		Crowding<\/strong>
\n(\/10)<\/strong><\/td>\n		Cleanliness<\/strong>
\n(\/10)<\/strong><\/td>\n		Plug Sockets<\/strong>
\n(\/10)<\/strong><\/td>\n		Rolling Stock Age<\/strong>
\n(\/10)<\/strong><\/td>\n		Complaints<\/strong>
\n(\/10)<\/strong><\/td>\n		Wi-Fi<\/strong>
\n(\/10)<\/strong><\/td>\n		Total Score \/70<\/strong><\/td>\n<\/tr>\n
1<\/td>\nGreater Anglia<\/td>\n10<\/td>\n8<\/td>\n7<\/td>\n10<\/td>\n10<\/td>\n9<\/td>\n8<\/td>\n62<\/td>\n<\/tr>\n
2<\/td>\nLNER<\/td>\n4<\/td>\n8<\/td>\n8<\/td>\n10<\/td>\n8<\/td>\n9<\/td>\n10<\/td>\n58<\/td>\n<\/tr>\n
3<\/td>\nMerseyrail<\/td>\n7<\/td>\n10<\/td>\n10<\/td>\n10<\/td>\n7<\/td>\n9<\/td>\n4<\/td>\n56<\/td>\n<\/tr>\n
4=<\/td>\nGreat Western <\/td>\n6<\/td>\n7<\/td>\n6<\/td>\n10<\/td>\n6<\/td>\n7<\/td>\n8<\/td>\n50<\/td>\n<\/tr>\n
4=<\/td>\nTransPennine Express<\/td>\n2<\/td>\n7<\/td>\n5<\/td>\n10<\/td>\n7<\/td>\n7<\/td>\n10<\/td>\n50<\/td>\n<\/tr>\n
6=<\/td>\nScotRail<\/td>\n7<\/td>\n10<\/td>\n6<\/td>\n6<\/td>\n3<\/td>\n7<\/td>\n10<\/td>\n49<\/td>\n<\/tr>\n
6=<\/td>\nWest Midlands <\/td>\n7<\/td>\n7<\/td>\n5<\/td>\n10<\/td>\n7<\/td>\n6<\/td>\n8<\/td>\n49<\/td>\n<\/tr>\n
8=<\/td>\nc2c<\/td>\n9<\/td>\n8<\/td>\n4<\/td>\n6<\/td>\n5<\/td>\n9<\/td>\n8<\/td>\n48<\/td>\n<\/tr>\n
8=<\/td>\nLondon Northwestern <\/td>\n7<\/td>\n6<\/td>\n5<\/td>\n10<\/td>\n7<\/td>\n6<\/td>\n8<\/td>\n48<\/td>\n<\/tr>\n
8=<\/td>\nSouthern<\/td>\n7<\/td>\n7<\/td>\n2<\/td>\n10<\/td>\n8<\/td>\n9<\/td>\n6<\/td>\n48<\/td>\n<\/tr>\n
8=<\/td>\nAvanti West Coast<\/td>\n1<\/td>\n7<\/td>\n7<\/td>\n10<\/td>\n5<\/td>\n8<\/td>\n10<\/td>\n48<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n","protected":false},"excerpt":{"rendered":"

A new study has been published today that ranks the top 11 out of 28 UK train operators for onboard connectivity to identify which ones are the best for working on the go. The study examines everything from WiFi quality to the availability of plug sockets, punctuality, passenger satisfaction, complaints, rolling stock quality, crowding and […]<\/p>\n","protected":false},"author":1,"featured_media":23286,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[61,406,60,78,476],"class_list":["post-43348","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uk_isp_news","tag-4g","tag-5g","tag-mobile-broadband","tag-trains","tag-wifi"],"share_on_mastodon":{"url":"https:\/\/mastodon.social\/@ispreview\/115326424191360590","error":""},"yoast_head":"\nGreater Anglia Tops Ranking of UK Train Operators for Onboard Connectivity - ISPreview UK<\/title>\n<meta name=\"description\" content=\"A new study has been published today that ranks the top 11 out of 28 UK train operators for onboard connectivity to identify which ones are the best for\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/2025\/10\/greater-anglia-tops-ranking-of-uk-train-operators-for-onboard-connectivity.html\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Greater Anglia Tops Ranking of UK Train Operators for Onboard Connectivity - 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