{"id":44880,"date":"2026-02-25T15:39:30","date_gmt":"2026-02-25T15:39:30","guid":{"rendered":"https:\/\/www.ispreview.co.uk\/?p=44880"},"modified":"2026-02-25T15:39:30","modified_gmt":"2026-02-25T15:39:30","slug":"virgin-media-o2-warn-customers-to-watch-out-for-fake-5g-sim-upgrade-emails","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2026\/02\/virgin-media-o2-warn-customers-to-watch-out-for-fake-5g-sim-upgrade-emails.html","title":{"rendered":"Virgin Media O2 Warn Customers to Watch Out for Fake 5G SIM Upgrade Emails"},"content":{"rendered":"<p>Customers of broadband and mobile giant VMO2 (<a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/vm\" rel=\"nofollow\" target=\"_blank\">Virgin Media<\/a> and <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/o2uk\" rel=\"nofollow\" target=\"_blank\">O2<\/a>) have been warned to keep an eye out for a new round of phishing emails, which use the retirement of <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/o2uk\" rel=\"nofollow\" target=\"_blank\">O2<\/a>&#8217;s <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/3g\">3G<\/a> network as an excuse to falsely invite subscribers to &#8220;<em>upgrade your current SIM card to a new <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/5g\">5G<\/a>-ready SIM<\/em>&#8220;.<!--more--><\/p>\n<p>&#8220;<em>Please note that these emails were NOT sent by <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/vm\" rel=\"nofollow\" target=\"_blank\">Virgin Media<\/a> <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/o2uk\" rel=\"nofollow\" target=\"_blank\">O2<\/a> and should NOT be responded to. Do not click on any links or reply to these messages. Instead, we recommend deleting them immediately. If you&#8217;d like to report the email, you can forward it to our dedicated phishing inbox at phishing@virginmediao2.co.uk<\/em>,&#8221; said an official statement from VMO2.<\/p>\n<p>The authentic looking email is typically designed to steal your sensitive personal and financial data, or to possibly assist in hijacking your computer system by encouraging the installation of malicious software. Sadly, such emails are a common threat to all telecoms providers, which are frequently having to deal with authentic looking SCAM emails, letters, calls and texts from fraudsters.<\/p>\n<p>We should point out that O2 has now effectively already completed their switch-off of the old legacy <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/3g\">3G<\/a> mobile network, which is another red flag for authenticity.<\/p>\n<p><img decoding=\"async\" class=\"ngg-singlepic ngg-none\" style=\"padding: 0px; width: 100%;\" src=\"https:\/\/www.ispreview.co.uk\/wp-content\/gallery\/2026-article-illustrations\/VMO2-5G-SIM-SCAM-Email.webp\" alt=\"VMO2-5G-SIM-SCAM-Email\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Customers of broadband and mobile giant VMO2 (Virgin Media and O2) have been warned to keep an eye out for a new round of phishing emails, which use the retirement of O2&#8217;s 3G network as an excuse to falsely invite subscribers to &#8220;upgrade your current SIM card to a new 5G-ready SIM&#8220;.<\/p>\n","protected":false},"author":1,"featured_media":29507,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[406,109,32,479,475],"class_list":["post-44880","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uk_isp_news","tag-5g","tag-internet-privacy","tag-o2","tag-security","tag-virgin-media"],"share_on_mastodon":{"url":"https:\/\/mastodon.social\/@ispreview\/116132024973086287","error":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - 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