{"id":44996,"date":"2026-03-11T09:45:03","date_gmt":"2026-03-11T09:45:03","guid":{"rendered":"https:\/\/www.ispreview.co.uk\/?p=44996"},"modified":"2026-03-11T09:56:24","modified_gmt":"2026-03-11T09:56:24","slug":"o2-uk-give-mobile-customers-option-to-upgrade-to-5g-at-no-extra-cost","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2026\/03\/o2-uk-give-mobile-customers-option-to-upgrade-to-5g-at-no-extra-cost.html","title":{"rendered":"O2 UK Give Mobile Customers Option to Upgrade to 5G+ At No Extra Cost"},"content":{"rendered":"

Mobile operator O2<\/a> (Virgin Media<\/a>) has today announced that they’re giving millions of their Pay Monthly mobile customers the “chance<\/em>” to upgrade to their latest end-to-end 5G<\/a> Standalone (5GSA \/ 5G<\/a>+) mobile broadband network “at no extra cost”, provided they have a compatible device of course.<\/p>\n

At present O2<\/a>’s 5G<\/a>+ network is already live across a total of more than 700 locations (over 70% of the UK\u2019s population). The technology offers a pure end-to-end 5G network that can deliver ultra-low latency times, greater energy efficiency, better speeds (particularly uploads), network slicing, improved support for IoT devices, increased reliability and security etc. By comparison, early 5G networks used a Non-Standalone (NSA) approach, which was hobbled by being partly reliant upon older and slower 4G<\/a> infrastructure.<\/p>\n

NOTE:<\/strong> The upgrades are part of O2<\/a>\u2019s wider \u00a3700m Mobile Transformation Plan.<\/div>\n

Take note that, as well as requiring a compatible device, O2 states that some of their customers may also need to update their SIM card to benefit from the upgrade. The quickest way to do this is by simply switching to an eSIM via O2\u2019s website, which is free to do.<\/p>\n

Christian Hindennach, Chief Commercial Officer at VMO2, said:<\/strong><\/p>\n

\u201cOur 5G+ service is now available to millions of customers across the UK, and uniquely, it\u2019s available to everyone on O2 across all Plans \u2013 unlike other networks.<\/p>\n

The upgrade boosts performance in busy areas, including major venues that host big crowds, benefiting both residents and visitors, and is another example of Virgin Media<\/a> O2\u2019s commitment to enhancing our network and delivering a more reliable experience. We\u2019re investing \u00a32 million every day to help our customers prepare for the next wave of mobile innovation.\u201d<\/p><\/blockquote>\n

Customers should visit https:\/\/www.o2.co.uk\/5g-plus<\/strong><\/a> (affiliate link) to check if your device is compatible and update your SIM if required.<\/p>\n

O2’s List of 5G+ Capable Smartphones <\/b><\/span><\/p>\n