{"id":45397,"date":"2026-04-08T10:19:23","date_gmt":"2026-04-08T09:19:23","guid":{"rendered":"https:\/\/www.ispreview.co.uk\/?p=45397"},"modified":"2026-04-08T10:19:23","modified_gmt":"2026-04-08T09:19:23","slug":"ofcom-uk-expected-to-fine-ix-wireless-over-visual-impact-of-15m-high-broadband-pole","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2026\/04\/ofcom-uk-expected-to-fine-ix-wireless-over-visual-impact-of-15m-high-broadband-pole.html","title":{"rendered":"Ofcom UK Expected to Fine IX Wireless Over Visual Impact of 15m High Broadband Pole"},"content":{"rendered":"

The UK telecoms regulator, Ofcom<\/a>, has today provisionally found “reasonable grounds for believing<\/em>” that wireless broadband operator IX Wireless<\/a> (supported by UK ISP 6Gi<\/a> \/ Opus Broadband) broke its rules by failing in its duty to minimise the visual impact of a 15-metre metal mast \/ pole when it was installed in Rochdale during 2023.<\/p>\n

Just to recap. IX Wireless originally held an aspiration to cover 250,000 UK premises with their new network (here<\/a>), which involves deploying a hybrid fibre and wireless broadband network across several towns in the North West of England, such as Blackburn with Darwen, Burnley, Nelson, Accrington, Thornton-Cleveleys, Fleetwood, Blackpool, Tameside and Oldham etc.<\/p>\n

However, the \u201cup to<\/em>\u201d 15-metre-high metal poles that they build haven’t always gone down particularly well with residents in some of the areas where they build (people often highlight their negative visual appearance), although in being a wireless service they only need to deploy a smaller number in order to cover a wide area.<\/p>\n

As a result, the network operator has sometimes attracted complaints, which in May 2025 resulted in Ofcom<\/a> launching an investigation (here<\/a>) into a single pole deployment in Rochdale (originally installed during 2023). The probe examined whether or not the operator correctly considered the need to \u201cminimise the impact on the visual amenity<\/em>\u201d of nearby properties during their installation.<\/p>\n

The regulator’s powers in this area remain quite limited (here<\/a>), but in somewhat of a test case Ofcom<\/a> has today issued a provisional enforcement notification against IX Wireless over the deployment. But it’s worth noting that IXW’s large metal poles are visually quite different, as well as being much larger, than your typical c.9 metre high wooden telegraph \/ telecoms poles (i.e. any ruling may not be directly translatable to the latter).<\/p>\n

Ofcom Statement<\/strong><\/p>\n

Ofcom considers that there are reasonable grounds for believing that IXW has contravened Regulation 3(3)(a), under which it must ensure that when installing electronic communications apparatus it minimises, so far as reasonably practicable, the impact on the visual amenity of properties.<\/p>\n

The notification sets out Ofcom\u2019s provisional reasoning and explains the financial penalty we are minded to impose if the above breach is confirmed. IXW will now have a period of 20 working days to make representations to Ofcom, which will be carefully considered before we reach a final decision.<\/p><\/blockquote>\n

The final conclusion to all this thus seems set to follow in the very near future and the regulator rarely changes its mind once it’s found “reasonable grounds<\/em>” for believing that the rules have been broken. But as this is uncharted territory, we don’t yet know how harsh the regulator will be or not with its penalty.<\/p>\n

In addition, Ofcom is still running a second investigation into the same network operator, albeit for a different reason. The second probe is examining whether IXW complied with requirements to ensure that lines installed over the carriageway of a maintainable highway are placed at least 5.5 metres above the surface of the road (here<\/a>).<\/p>\n

Finally, it\u2019s worth noting that the ISPA<\/a> and INCA last year published new \u2018Best Practice Guidance<\/strong>\u2019 for gigabit broadband operators that are building new poles as part of their UK network expansions. The guidance aims to support the Government\u2019s goal of \u201cending the deployment of unnecessary telegraph poles<\/em>\u201d (here<\/a>), not least by requiring providers to engage more closely with communities before they build (details here<\/a>).<\/p>\n

The impact of the new guidance is, however, somewhat tricky to assess since most alternative networks have already stopped or significantly slowed deployments of new fibre optic broadband infrastructure as a result of wider market strains (i.e. rising build costs, competition and high interest rates).<\/p>\n","protected":false},"excerpt":{"rendered":"

The UK telecoms regulator, Ofcom, has today provisionally found “reasonable grounds for believing” that wireless broadband operator IX Wireless (supported by UK ISP 6Gi \/ Opus Broadband) broke its rules by failing in its duty to minimise the visual impact of a 15-metre metal mast \/ pole when it was installed in Rochdale during 2023.<\/p>\n","protected":false},"author":1,"featured_media":28112,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[52,1868,36,38],"class_list":["post-45397","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uk_isp_news","tag-fibre-optic","tag-manchester","tag-ofcom-regulation","tag-politics"],"share_on_mastodon":{"url":"https:\/\/mastodon.social\/@ispreview\/116368347457812046","error":""},"yoast_head":"\nOfcom UK Expected to Fine IX Wireless Over Visual Impact of 15m High Broadband Pole - ISPreview UK<\/title>\n<meta name=\"description\" content=\"The UK telecoms regulator, Ofcom, has today provisionally found "reasonable grounds for believing" that wireless broadband operator IX Wireless (supported\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/2026\/04\/ofcom-uk-expected-to-fine-ix-wireless-over-visual-impact-of-15m-high-broadband-pole.html\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ofcom UK Expected to Fine IX Wireless Over Visual Impact of 15m High Broadband Pole - 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