{"id":45441,"date":"2026-04-13T13:59:09","date_gmt":"2026-04-13T12:59:09","guid":{"rendered":"https:\/\/www.ispreview.co.uk\/?p=45441"},"modified":"2026-04-13T13:59:09","modified_gmt":"2026-04-13T12:59:09","slug":"phonely-launches-free-calls-between-customers-on-uk-voip-phone-service","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2026\/04\/phonely-launches-free-calls-between-customers-on-uk-voip-phone-service.html","title":{"rendered":"Phonely Launches Free Calls Between Customers on UK VoIP Phone Service"},"content":{"rendered":"<p>Digital UK home phone provider <a href=\"https:\/\/www.phonely.co.uk\" target=\"_blank\" rel=\"noopener\">Phonely<\/a>, which operates a Voice over Internet Protocol (VoIP) service and also works with some broadband ISPs, has introduced a new feature that provides free Phonely-to-Phonely calls between customers. The move is said to be in response to &#8220;<em>growing concerns that rising landline costs may discourage vulnerable users from staying connected<\/em>&#8220;.<!--more--><\/p>\n<p>Phonely said the new free calling feature is designed to reduce the cost barrier to communication, while also helping to tackle wider issues such as loneliness and social isolation. But it should be noted that the ability to offer free calls between customers on the same platform is a fairly common feature of many fixed line phone providers, although not everybody offers it.<\/p>\n<p>The free Phonely-to-Phonely calls feature is currently being rolled out to both new and existing customers of the service.<\/p>\n<blockquote class=\"bq1\"><p><strong>Bryn Thompson, Director of Phonely, told ISPreview:<\/strong><\/p>\n<p>\u201cRecent price increases across the telecoms sector risk adding further pressure to households already facing cost-of-living challenges. For many older adults, the landline isn\u2019t just a convenience, it\u2019s a lifeline.<br \/>\nWe\u2019re concerned that rising costs could create hesitation around picking up the phone, particularly for those on fixed incomes. By introducing free Phonely-to-Phonely calls, we want to remove that barrier and encourage people to stay in regular contact with friends and family.\u201d<\/p><\/blockquote>\n","protected":false},"excerpt":{"rendered":"<p>Digital UK home phone provider Phonely, which operates a Voice over Internet Protocol (VoIP) service and also works with some broadband ISPs, has introduced a new feature that provides free Phonely-to-Phonely calls between customers. The move is said to be in response to &#8220;growing concerns that rising landline costs may discourage vulnerable users from staying [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":36471,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[81],"class_list":["post-45441","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uk_isp_news","tag-voip"],"share_on_mastodon":{"url":"https:\/\/mastodon.social\/@ispreview\/116397522952711916","error":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Phonely Launches Free Calls Between Customers on UK VoIP Phone Service - ISPreview UK<\/title>\n<meta name=\"description\" content=\"Digital UK home phone provider Phonely, which operates a Voice over Internet Protocol (VoIP) service and also works with some broadband ISPs, has\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/2026\/04\/phonely-launches-free-calls-between-customers-on-uk-voip-phone-service.html\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Phonely Launches Free Calls Between Customers on UK VoIP Phone Service - 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