{"id":45568,"date":"2026-04-24T02:49:15","date_gmt":"2026-04-24T01:49:15","guid":{"rendered":"https:\/\/www.ispreview.co.uk\/?p=45568"},"modified":"2026-04-24T08:47:17","modified_gmt":"2026-04-24T07:47:17","slug":"bt-preparing-to-launch-smart-hub-3-broadband-router-for-uk-consumers","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2026\/04\/bt-preparing-to-launch-smart-hub-3-broadband-router-for-uk-consumers.html","title":{"rendered":"BT Preparing to Launch Smart Hub 3 Broadband Router for UK Consumers UPDATE"},"content":{"rendered":"

Customers of BT<\/a>’s residential home broadband ISP packages recently spotted that the provider’s MyBT App had begun including a new advert at the top of its home screen, which promoted a new Smart Hub 3 (SH3) router as “coming soon<\/em>” and offering “Better WiFi<\/a> for your home, ready for the future<\/em>“. But the move has already created some confusion.<\/p>\n

The first issue is that the advert includes a “Find out more<\/em>” link, which doesn’t appear to work. But otherwise the device looks to be cosmetically identical to the Smart Hub 3<\/strong> (F5394-CP-BT<\/a>) router that was launched for BT<\/a>’s Business Broadband customers all the way back in mid-2023 – here<\/a> (yep.. three long years ago).<\/p>\n

The Business SH3 is a Wi-Fi 6 capable router with 4 x Gigabit LAN, 1 x Gigabit WAN, 1 x USB3 (power) and 1 x RJ-11 (DSL<\/a>\/FTTC<\/a>) ports, although some confusion may start to arise at this point because the internals are also very similar to EE<\/a>’s comparable Smart Hub 6 Plus<\/strong> (also known as just the ‘Smart Hub Plus’) router – even if they are cosmetically different – and indeed they appear to have similar model codes.<\/p>\n

EE<\/a> has of course recently started replacing their previous Hubs with the latest WiFi<\/a> 7 capable Smart Hub 7 Plus<\/strong> and Smart Hub 7 Pro<\/strong> devices for new customers (here<\/a>), so it would make sense for the older WiFi<\/a> 6 kit to now find its way back to BT’s consumer base via new branding. This is because EE<\/a> has in recent years become the group’s leading consumer brand, often leaving BT and Plusnet<\/a> to play second fiddle.<\/p>\n

The SH3 router wasn’t particularly cutting edge at its launch in 2023 but, despite the hardware being around for a few years, it is still considerably more modern than the legacy SH2 with its out-of-date Wi-Fi 5 networking. Granted the SH2 was pretty good for wireless network speeds in its day, but it’s getting very old now and future security updates may eventually start to become a problem<\/a> (ISPs are required to keep such kit up-to-date by law).<\/p>\n

However, BT’s SH3 for Business customers didn’t always include an active FXS port for Digital Voice lines (it was there, just covered up), which we suspect will be something they’ll activate for the consumer release. The fact that this is being promoted in the app suggests that BT may be intending to make the new device available to both existing customers (likely as an upgrade on request, rather than automatically), as well as new customers.<\/p>\n

We hope to have some additional details once BT responds to our queries, although in the meantime we can’t help but wish that the group would adopt the same naming conventions across all their brands to help avoid confusion. Credits to readers Ken and Mike for spotting this development.<\/p>\n

UPDATE 8:41am<\/strong><\/p>\n

According to some credible sources, we’ve been able to confirm that the Smart Hub 3 will indeed utilise Wi-Fi 6 and will be standard for new connections under the BT Consumer brand. Existing customers will only get the newer router if they\u2019re still on the Smart Hub 1 or older (i.e. customers with the Smart Hub 2 won’t receive the SH3, but we suspect it may still be possible to get it on request at some point).<\/p>\n

The Smart Hub 3 will also come with Hub Threat Protect<\/strong> – controllable via the My BT App, which is described as being a first line of defence for your home network, protecting everyone connected to it from harmful content (i.e. automatically blocking suspicious activity and letting customers view all contained threats on a single dashboard).<\/p>\n","protected":false},"excerpt":{"rendered":"

Customers of BT’s residential home broadband ISP packages recently spotted that the provider’s MyBT App had begun including a new advert at the top of its home screen, which promoted a new Smart Hub 3 (SH3) router as “coming soon” and offering “Better WiFi for your home, ready for the future“. But the move has […]<\/p>\n","protected":false},"author":1,"featured_media":34956,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[474,405,55,56,69],"class_list":["post-45568","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uk_isp_news","tag-bt","tag-ee","tag-fttc","tag-fttp","tag-bt-openreach"],"share_on_mastodon":{"url":"https:\/\/mastodon.social\/@ispreview\/116457174452279078","error":""},"yoast_head":"\nBT Preparing to Launch Smart Hub 3 Broadband Router for UK Consumers UPDATE - ISPreview UK<\/title>\n<meta name=\"description\" content=\"Customers of BT's residential home broadband ISP packages recently spotted that the provider's MyBT App had begun including a new advert at the top of its\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/2026\/04\/bt-preparing-to-launch-smart-hub-3-broadband-router-for-uk-consumers.html\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"BT Preparing to Launch Smart Hub 3 Broadband Router for UK Consumers UPDATE - 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