{"id":46887,"date":"2026-06-15T17:25:24","date_gmt":"2026-06-15T16:25:24","guid":{"rendered":"https:\/\/www.ispreview.co.uk\/?p=46887"},"modified":"2026-06-15T17:24:40","modified_gmt":"2026-06-15T16:24:40","slug":"hyperoptic-join-uk-government-charter-to-stop-unexpected-bill-increases","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2026\/06\/hyperoptic-join-uk-government-charter-to-stop-unexpected-bill-increases.html","title":{"rendered":"Hyperoptic Join UK Government Charter to Stop Unexpected Bill Increases"},"content":{"rendered":"

City-focused full fibre (FTTP<\/a>\/B) ISP Hyperoptic<\/a>, which claims to have built their gigabit broadband network to cover 1.9 million UK homes (mostly across blocks of flats \/ MDUs), has just become the latest internet provider to sign-up to the Government\u2019s Telecoms Consumer Charter<\/a><\/strong> (TCC).<\/p>\n

Just to recap. The Government announced this charter in February 2026, which has so far succeeded in getting the major and a few smaller UK broadband and phone providers to make a commitment to \u201cstop unexpected bill increases<\/em>\u201c (see our summary<\/a>) \u2013 including BT<\/a> (EE<\/a>, Plusnet<\/a>), Virgin Media<\/a> and O2<\/a>, VodafoneThree (Vodafone<\/a> and Three UK<\/a>), Sky Broadband<\/a>, TalkTalk<\/a>, KCOM<\/a>, CommunityFibre<\/a> and WightFibre<\/a>.<\/p>\n

NOTE:<\/strong> The new charter is also supported by the Internet Service Providers Association (ISPA<\/a>) and the Independent Networks Cooperative Association (INCA).<\/div>\n

The good news is that Hyperoptic<\/a> has now signed up to the charter too. But it should be said that the TCC doesn\u2019t do anything to stop mid-contract price hikes themselves and nor does it address the unfairness of how mid-contract price hikes are currently being applied (e.g. applying the same flat c.\u00a32-\u00a34 monthly increase to those who pay just c.\u00a320 a month and those who pay c.\u00a3100 \u2013 disproportionately targeting those least able to afford it).<\/p>\n

The TCC was instead a late reaction to last year\u2019s controversial decision by mobile operator O2<\/a> (here<\/a>), which suddenly increased the cost of their existing mid-contract price hikes policy and applied that to their existing customers too (i.e. those who had signed-up via the previous policy were forced to accept the new one and its higher prices). Of course, providers that aren’t yet signed up to the TCC could still behave in this way.<\/p>\n","protected":false},"excerpt":{"rendered":"

City-focused full fibre (FTTP\/B) ISP Hyperoptic, which claims to have built their gigabit broadband network to cover 1.9 million UK homes (mostly across blocks of flats \/ MDUs), has just become the latest internet provider to sign-up to the Government\u2019s Telecoms Consumer Charter (TCC).<\/p>\n","protected":false},"author":1,"featured_media":38823,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[423,56,148,36,38],"class_list":["post-46887","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uk_isp_news","tag-fttb","tag-fttp","tag-hyperoptic","tag-ofcom-regulation","tag-politics"],"share_on_mastodon":{"url":"https:\/\/mastodon.social\/@ispreview\/116755056829921201","error":""},"yoast_head":"\nHyperoptic Join UK Government Charter to Stop Unexpected Bill Increases - ISPreview UK<\/title>\n<meta name=\"description\" content=\"City-focused full fibre (FTTP\/B) ISP Hyperoptic, which claims to have built their gigabit broadband network to cover 1.9 million UK homes (mostly across\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/2026\/06\/hyperoptic-join-uk-government-charter-to-stop-unexpected-bill-increases.html\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Hyperoptic Join UK Government Charter to Stop Unexpected Bill Increases - ISPreview UK\" \/>\n<meta property=\"og:description\" content=\"City-focused full fibre (FTTP\/B) ISP Hyperoptic, which claims to have built their gigabit broadband network to cover 1.9 million UK homes (mostly across\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ispreview.co.uk\/index.php\/2026\/06\/hyperoptic-join-uk-government-charter-to-stop-unexpected-bill-increases.html\" \/>\n<meta property=\"og:site_name\" content=\"ISPreview UK\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ispreview\" \/>\n<meta property=\"article:author\" content=\"https:\/\/www.facebook.com\/ispreview\" \/>\n<meta property=\"article:published_time\" content=\"2026-06-15T16:25:24+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.ispreview.co.uk\/wp-content\/uploads\/2024\/07\/nggallery_import\/Hyperoptic-Zyxel-EX3301-Router.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"1000\" \/>\n\t<meta property=\"og:image:height\" content=\"1000\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"author\" content=\"Mark Jackson\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@ispreview\" \/>\n<meta name=\"twitter:site\" content=\"@ispreview\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Mark Jackson\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"NewsArticle\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2026\\\/06\\\/hyperoptic-join-uk-government-charter-to-stop-unexpected-bill-increases.html#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2026\\\/06\\\/hyperoptic-join-uk-government-charter-to-stop-unexpected-bill-increases.html\"},\"author\":{\"name\":\"Mark Jackson\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#\\\/schema\\\/person\\\/de66a8b4e937c21c80e443d1bf9c35d5\"},\"headline\":\"Hyperoptic Join UK Government Charter to Stop Unexpected Bill Increases\",\"datePublished\":\"2026-06-15T16:25:24+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2026\\\/06\\\/hyperoptic-join-uk-government-charter-to-stop-unexpected-bill-increases.html\"},\"wordCount\":292,\"commentCount\":1,\"publisher\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2026\\\/06\\\/hyperoptic-join-uk-government-charter-to-stop-unexpected-bill-increases.html#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.ispreview.co.uk\\\/wp-content\\\/uploads\\\/2024\\\/07\\\/nggallery_import\\\/Hyperoptic-Zyxel-EX3301-Router.webp\",\"keywords\":[\"FTTB\",\"FTTP\",\"Hyperoptic\",\"Ofcom Regulation\",\"Politics\"],\"articleSection\":[\"ISP News\"],\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2026\\\/06\\\/hyperoptic-join-uk-government-charter-to-stop-unexpected-bill-increases.html#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2026\\\/06\\\/hyperoptic-join-uk-government-charter-to-stop-unexpected-bill-increases.html\",\"url\":\"https:\\\/\\\/www.ispreview.co.uk\\\/index.php\\\/2026\\\/06\\\/hyperoptic-join-uk-government-charter-to-stop-unexpected-bill-increases.html\",\"name\":\"Hyperoptic Join UK Government Charter to Stop Unexpected Bill Increases - 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