{"id":47870,"date":"2026-08-30T08:28:15","date_gmt":"2026-08-30T07:28:15","guid":{"rendered":"https:\/\/www.ispreview.co.uk\/?p=47870"},"modified":"2026-08-30T19:54:42","modified_gmt":"2026-08-30T18:54:42","slug":"new-rules-for-speeding-up-certain-broadband-installs-is-causing-delays","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2026\/08\/new-rules-for-speeding-up-certain-broadband-installs-is-causing-delays.html","title":{"rendered":"New Rules for Speeding Up Certain Broadband Installs is Causing Delays UPDATE"},"content":{"rendered":"<p>The government\u2019s new changes to the Building Safety Regulator\u2019s (BSR) approval processes in England (<a href=\"https:\/\/www.ispreview.co.uk\/index.php\/2026\/07\/building-controls-updated-to-fix-stalled-fibre-broadband-rollouts-for-big-buildings.html\">here<\/a>) are causing additional delays to some of <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/openreach\" target=\"_blank\">Openreach<\/a>&#8217;s new broadband installs. Ironically the changes are being introduced to correct for the delays and increased costs of telecoms operators trying to deploy new networks into large buildings (MDUs etc.) under the prior system.<!--more--><\/p>\n<p>Last year plenty of problems were caused after the BSR updated their processes for minor works, which among other things caused problems for network operators that pushed up costs, often unpredictably (<a href=\"https:\/\/www.ispreview.co.uk\/index.php\/2025\/12\/lords-report-warns-delays-in-building-safety-process-hurting-uk-broadband-upgrade.html\">here<\/a>). In short, putting a lot of red tape in front of even fairly routine work and thus slowing network deployments.<\/p>\n<p>The good news is that an agreement was reached in July 2026, which saw the <a href=\"https:\/\/www.gov.uk\/government\/organisations\/ministry-of-housing-communities-local-government\" target=\"_blank\" rel=\"noopener\">Ministry of Housing<\/a> (MHCLG) set out special dispensation &#8211; lasting for the next 3 years &#8211; to cover related areas of work (e.g. drilling small holes to run new fibre and placing mobile masts on rooftops etc.) when deploying new digital infrastructure into such buildings.<\/p>\n<p>The dispensations are due to come into effect on <strong>1st September 2026<\/strong>. But industry feedback seen by ISPreview suggests that some &#8220;<em>additional consent and assurance requirements<\/em>&#8221; in the new process may ironically also be causing delays with some new broadband installs. A number of <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/openreach\" target=\"_blank\">Openreach<\/a>&#8217;s related installs already appear to have been impacted (e.g. installs due within the next few days have been put back by weeks).<\/p>\n<p>The hope is that this is just a transitional delay due to the new admin involved (process changes etc.), which may well iron itself out once everything and everyone has fully adapted to it. At this stage it&#8217;s also difficult to know if this is impacting all such installs across relevant buildings (e.g. MDUs) in England or only a subset. We&#8217;ve queried with <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/link\/openreach\" target=\"_blank\">Openreach<\/a> and will update once they respond, although the bank holiday weekend may get in the way.<\/p>\n<p>We should point out that while ISPreview have so far only heard feedback on issues related to Openreach (due to their scale), it&#8217;s very likely that other network builders will face the same adaption challenges.<\/p>\n<p><strong>UPDATE 7pm<\/strong><\/p>\n<p>Openreach have indicated that this is very much a case of short-term adaption to the changes.<\/p>\n<blockquote class=\"bq1\"><p><strong>An Openreach spokesperson told ISPreview: <\/strong><\/p>\n<p>&#8220;We\u2019ve been working with government and industry on these potential changes for several months and have reviewed what they mean for our operations. We\u2019re also awaiting further guidance from the Government\/Building Safety Regulator (BSR), which may result in further clarifications.  <\/p>\n<p>Right now, we don\u2019t expect this to cause major disruption for customers, communications providers, managing agents or delivery partners, but there may be some elements of our activity that are temporarily affected while we put the updated processes in place. We\u2019ll also need to make sure they align to any subsequent BSR guidance, but we\u2019re working to manage any potential impacts quickly and responsibly. <\/p>\n<p>It\u2019s also important to underline that these changes aren\u2019t happening because our current ways of working are unsafe. As always, the safety of our people, customers and the environments we work in comes first \u2013 and our work has been safe, and continues to be, safe when our policies are followed.&#8221;<\/p><\/blockquote>\n","protected":false},"excerpt":{"rendered":"<p>The government\u2019s new changes to the Building Safety Regulator\u2019s (BSR) approval processes in England (here) are causing additional delays to some of Openreach&#8217;s new broadband installs. Ironically the changes are being introduced to correct for the delays and increased costs of telecoms operators trying to deploy new networks into large buildings (MDUs etc.) under the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":37814,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[61,406,471,56,58,60,38,1997],"class_list":["post-47870","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uk_isp_news","tag-4g","tag-5g","tag-bduk","tag-fttp","tag-ispa","tag-mobile-broadband","tag-politics","tag-uk-gigabit-programme"],"share_on_mastodon":{"url":"https:\/\/mastodon.social\/@ispreview\/117183283019187190","error":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>New Rules for Speeding Up Certain Broadband Installs is Causing Delays UPDATE - 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