{"id":48328,"date":"2026-10-07T08:57:51","date_gmt":"2026-10-07T07:57:51","guid":{"rendered":"https:\/\/www.ispreview.co.uk\/?p=48328"},"modified":"2026-10-07T08:59:13","modified_gmt":"2026-10-07T07:59:13","slug":"staff-of-broadband-isp-toob-star-in-last-nights-bbc-diy-sos-tv-show","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2026\/10\/staff-of-broadband-isp-toob-star-in-last-nights-bbc-diy-sos-tv-show.html","title":{"rendered":"Staff of broadband ISP toob star in last night’s BBC DIY SOS TV Show"},"content":{"rendered":"

Hampshire-based alternative network toob<\/a>, which has deployed their own full fibre gigabit broadband network in the South of England and also harnesses CityFibre<\/a>\u2019s network in other UK areas, has today praised their staff for taking part in last night’s episode of the BBC<\/a>’s DIY SOS TV show. The provider donated their full-fibre to a family in need and assisted in a renovation.<\/p>\n

Toob<\/a>’s staff joined forces with the DIY SOS team to help transform a family home in Bitterne<\/strong>, Southampton. As part of the project, toob<\/a> donated its 900Mbps broadband service and provided volunteers to support the life-changing project, which saw Ahmed and Rifat Ali\u2019s family home renovated with future-proof accessibility.<\/p>\n

NOTE:<\/strong> Toob\u2019s own-built fibre network currently covers around 300,000 premises and the service is home to 140,000 customers (we estimate c.80-90k on-net, with the rest via CityFibre<\/a>). Ares Management currently controls the provider following a debt-for-equity restructuring in August 2026 (here<\/a> and here<\/a>).<\/div>\n

The project came at a particularly important time for the family. Before the DIY SOS transformation began, Ahmed and Rifat, who are both profoundly deaf, had been left in a difficult position following work carried out by a rogue builder, leaving their 3-bed home unfinished and the family facing significant uncertainty about what would happen next as they had spent their life savings on the renovation.<\/p>\n

The DIY SOS team, supported by a network of local businesses, tradespeople and volunteers, took on the challenge of transforming the property into a safe and accessible home, designed around the family’s needs. Users of the BBC<\/a>’s iPlayer service can watch Series 35: Episode 3<\/strong><\/a> online now.<\/p>\n

Nick Parbutt, toob CEO and founder, said:<\/strong><\/p>\n

\u201cWe were incredibly proud to be involved in the DIY SOS project for the Ali family. This was much more than a renovation \u2013 it was about giving a family the home they deserved after a difficult time.<\/p>\n

Seeing everyone come together to support the family was incredibly special, and our toob volunteers were delighted to play their part in the build.<\/p>\n

We were equally pleased to donate our full-fibre service to support a home thoughtfully designed around the family\u2019s needs. Knowing our connectivity is supporting the smart technology within the home makes our involvement even more meaningful. It\u2019s been a privilege for toob to play a part in such a special project.\u201d<\/p><\/blockquote>\n

We should point out that this is not the first time telecoms staff and engineers have helped out on the TV show, with KCOM<\/a> doing the same at the very start of this year<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"

Hampshire-based alternative network toob, which has deployed their own full fibre gigabit broadband network in the South of England and also harnesses CityFibre\u2019s network in other UK areas, has today praised their staff for taking part in last night’s episode of the BBC’s DIY SOS TV show. The provider donated their full-fibre to a family […]<\/p>\n","protected":false},"author":1,"featured_media":48330,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[418,56,431],"class_list":["post-48328","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uk_isp_news","tag-cityfibre","tag-fttp","tag-hampshire"],"share_on_mastodon":{"url":"https:\/\/mastodon.social\/@ispreview\/117398567398184237","error":""},"yoast_head":"\nStaff of broadband ISP toob star in last night's BBC DIY SOS TV Show - ISPreview UK<\/title>\n<meta name=\"description\" content=\"Hampshire-based alternative network toob, which has deployed their own full fibre gigabit broadband network in the South of England and also harnesses\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ispreview.co.uk\/index.php\/2026\/10\/staff-of-broadband-isp-toob-star-in-last-nights-bbc-diy-sos-tv-show.html\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Staff of broadband ISP toob star in last night's BBC DIY SOS TV Show - 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