{"id":7950,"date":"2014-10-31T07:18:57","date_gmt":"2014-10-31T07:18:57","guid":{"rendered":"http:\/\/www.ispreview.co.uk\/?p=7950"},"modified":"2014-10-31T07:29:36","modified_gmt":"2014-10-31T07:29:36","slug":"uk-isp-plusnet-adds-useful-broadband-phone-help-videos","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2014\/10\/uk-isp-plusnet-adds-useful-broadband-phone-help-videos.html","title":{"rendered":"UK ISP PlusNet Adds Useful Broadband and Phone Help Videos"},"content":{"rendered":"

A small but interesting piece of news today is that budget Internet provider PlusNet<\/a> has uploaded a raft of new YouTube help videos, which cover everything from tackling broadband connection and speed problems to phone line faults and how to change your payment details.<\/p>\n

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The new\u00a0PlusNet Help Channel<\/a> currently has only a limited selection of videos, although it’s worth noting that many of them can also apply to other BTOpenreach-based ISPs. As an example we’ve posted a couple of the broadband and phone focused help videos below. It should be said that most of the other big ISPs have produced similar videos for their own customers.<\/p>\n

Our only gripe with PlusNet<\/a>’s videos are that the image quality seems to be a bit too soft (blurred), even in 1080p HD, as if it were all filmed while slightly out of focus. Either that or I’ve gone blind in the last minute or so, which being an IT chap\u00a0is a distinct\u00a0possibility.<\/p>\n