{"id":8982,"date":"2015-03-27T10:15:43","date_gmt":"2015-03-27T10:15:43","guid":{"rendered":"http:\/\/www.ispreview.co.uk\/?p=8982"},"modified":"2015-03-27T10:20:38","modified_gmt":"2015-03-27T10:20:38","slug":"best-to-avoid-doing-ip-pbx-style-voip-on-bts-home-hub-routers","status":"publish","type":"post","link":"https:\/\/www.ispreview.co.uk\/index.php\/2015\/03\/best-to-avoid-doing-ip-pbx-style-voip-on-bts-home-hub-routers.html","title":{"rendered":"Best to Avoid Doing IP PBX Style VoIP via BT&#8217;s Home Hub Routers"},"content":{"rendered":"<p>Customers of <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/britishtelecom\" rel=\"nofollow\" target=\"_blank\">BT<\/a>&#8217;s consumer broadband service should avoid using the ISPs Home Hub routers for business style VoIP phone setups because of a seemingly deliberate built-in weakness that, no matter what security settings you choose on the hub, it will always leave port 5060 open.<\/p>\n<p><!--more--><\/p>\n<p>Admittedly we can&#8217;t think why anybody would want to use a consumer grade router like the HomeHub for operating an IP PBX style Voice-over-IP\u00a0system, except perhaps as part of a techy experiment. Generally you&#8217;re better off getting a proper piece of business focused kit.<\/p>\n<p>But never the less it appears as if a number of businesses have fallen foul of this security flaw (some of which were sent <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/britishtelecom\" rel=\"nofollow\" target=\"_blank\">BT<\/a>&#8217;s consumer Home Hub instead of the needed Business Hub) and in so doing have left themselves exposed to hackers who can break into connected VoIP systems.<\/p>\n<p>The sorry tale is covered in much detail over at <a href=\"http:\/\/www.theregister.co.uk\/2015\/03\/25\/bt_home_hub_fraud_sip_voip_calls\/\" target=\"_blank\">The Register<\/a>, which reveals that no matter what you do (e.g. blocking all incoming ports, setting UPnP off, using 256bit passwords etc.) the standard port for VoIP (<strong>5060<\/strong>) will always remain open to any incoming connections and the hub will even do the <strong>NAT<\/strong> for you until it can find a working <strong>SIP<\/strong> device.<\/p>\n<p>On the one hand this makes life easier for those trying to setup the <a href=\"https:\/\/www.ispreview.co.uk\/index.php\/go\/britishtelecom\" rel=\"nofollow\" target=\"_blank\">BT<\/a> VoIP service, while on the other it also makes it easier for hackers to smuggle attack traffic through the Hub in order to break into SIP accounts via brute-force.<\/p>\n<blockquote class=\"bq1\"><p><strong>BT&#8217;s Statement<\/strong><\/p>\n<p><em>BT has investigated similar issues and concluded that there is no fault with the way BT\u2019s Consumer Home Hubs operate to allow VoIP calls over the internet.<\/em><\/p>\n<p><em>It\u2019s inappropriate to connect an IP PBX to the internet without taking additional steps to secure it.<\/em><\/p>\n<p><em>If a customer does choose to set up their own IP PBX they must ensure that it is configured securely so they do not leave themselves exposed to potentially fraudulent behaviour.<\/em><\/p>\n<p><em>The vast majority of BT customers would never use an IP PBX in this way, so there is very little risk that other customers would experience the same issue.<\/em><\/p><\/blockquote>\n<p>Strictly speaking this isn&#8217;t entirely the HomeHub&#8217;s fault, although other routers tend to show a lot more control over traffic, even on the VoIP ports, and the wider hacks could have been mitigated had BT&#8217;s Hub done the same.<\/p>\n<p>But when a customer selects to block all incoming ports then you expect that to happen, you don&#8217;t expect all incoming ports &#8211; except 5060 &#8211; to be blocked and the fact that this isn&#8217;t communicated in any way to the end-user certainly doesn&#8217;t help. On the other hand you really should get a proper router for PBX and protect the system past the hub too.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Customers of BT&#8217;s consumer broadband service should avoid using the ISPs Home Hub routers for business style VoIP phone setups because of a seemingly deliberate built-in weakness that, no matter what security settings you choose on the hub, it will always leave port 5060 open.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[474,479,81],"class_list":["post-8982","post","type-post","status-publish","format-standard","hentry","category-uk_isp_news","tag-bt","tag-security","tag-voip"],"share_on_mastodon":{"url":"","error":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Best to Avoid Doing IP PBX Style VoIP via BT&#039;s Home Hub Routers - 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