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Onestream Website
HQ: Fareham, Portsmouth, Hampshire, England | Tel: 0333 241 4449 | UK Support: Yes | ISPA Member (?): No
Onestream UK ISP Logo Image
  • Other Onestream Categories:
    Ultrafast Broadband, Gigabit Broadband
  • Complaints Firm: (?) Ombudsman Services
  • Ofcom 2018 Speed Code: (?) No
  • Ofcom Auto Compensation: (?) No
  • Availability: Significant National Coverage
  • Underlying Networks: Openreach
  • Service Pages:
  • Related Content: Onestream Reviews
Network Coverage: National (UK)
 Cheapest Standard Broadband Package
Monthly Price + Line Rental
-
£29.95
Total monthly fee inc. 20% VAT.
Special Price Offers (*)
-
18 Month Discount
Discount length or offers applied to the monthly price above
Included Vouchers / Gifts
-
None
Special bill credits, vouchers or other promotions with the package
Setup Fee
-
£9.99
One-off total that usually covers activation, install and hardware (+postage). New lines may attract an extra charge **
Contract
-
18 Months
The length of time, in months, you commit to a service before you can leave
Advertised Download Speed
-
16Mbps
Average peak time download speed in Megabits per second
Advertised Upload Speed
-
1.5Mbps
Average peak time upload speed in Megabits per second
Monthly Usage Allowance
-
Unlimited
Total amount of GigaBytes that you can download per month (FUP = Fair Use Policy). Off-Peak periods cover late-night use
Extra Usage (Per GigaByte)
-
£0.00
Cost of each additional GigaByte downloaded (over the usage allowance)
Included Router / Modem
-
Yes
The hardware necessary to get a connection
Included Phone Calls
-
Standard Call Rates
Included (free) phone call minutes (standard rates = pay-as-you-go)
Optional TV Service
-
No
Does ISP offer TV (IPTV) packages?
Optional Mobile Service
-
No
Does ISP offer Mobile Phone tariffs?
New Connection Fee
-
£?
Standard charge made when joining a broadband ISP for the first time (i.e. usually for a new broadband line)
Migration Fee
-
£?
Charge made when switching (migrating) into this ISP from another
Extras
-
Voice Phone Calling, Internet Security (Anti-Virus etc.)
Extra service features included in the price you pay

Information Key
* Ofcom ADR:
Ofcom approved Alternative Dispute Resolution (ADR) scheme for handling customer complaints
* ISPA Member:
The UK Internet Service Providers Association offers extra consumer protection
* Telephone:
Customer service or sales telephone number for the ISP
* Suppliers:
Providers that supply the ISP with some or all of its connectivity solutions
* Broadband Technology:
Methods the ISP will use to get you online
* Service Status Feed:
Displays any problems or maintenance occurring with the ISP
Additional Information
Most ISPs charge an extra 'Connection Fee' of around £25-50 when taking broadband for the first time or up to around £100 for a new phone line install; a small fee can also apply when switching between ISPs. Many extra costs can also be hidden, more on those here: Exposing Hidden and Confusing UK Broadband ISP Charges.

Note, we try to make sure that all of the prices displayed include VAT at 20%, though some ISPs conceal this. The 'Cheapest' package shows the normal service price, except when a discount lasts 6 months+.

Broadband speed will vary depending on certain factors such as line quality, line length, network congestion and fair use policies (FUP).
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