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Information Key
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HQ: Bath, England | Tel: 01225 800 800 | ISPA (?): No | Complaints Firm (?): CISAS
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NOTE: The monthly prices below EXCLUDE the cost of Line Rental, which means that you still need to have a phone / land line but now have the CHOICE of taking it from a different provider (usually only relevant for ISPs on BT's national UK network). See our List of Line Rental providers.
 Cheapest Package - Standard Broadband (See below for 'Superfast')
Monthly Price
-
£15.00
Total monthly fee including VAT @ 20% (value in brackets is the normal price after discounts, see below).
Special Price Offers (*)
-
None
Discount length or offers applied to the monthly price above
Included Vouchers / Gifts
-
None
Special bill credits, vouchers or other promotions with the package
Setup Fee
-
£30.00
One-off total that usually covers activation, install and hardware (+postage)
Contract
-
12 Months
The length of time, in months, you commit to a service before you can leave
Max Download Speed
-
17Mbps
Maximum or typical download speed in Megabits per second
Average Download Speed
-
10Mbps
Average peak time download speed in Megabits per second
Max Upload Speed
-
1Mbps
Maximum or typical upload speed in Megabits per second
Average Upload Speed
-
1Mbps
Average peak time upload speed in Megabits per second
Monthly Usage Allowance
-
25GB
Total amount of GigaBytes that you can download per month (FUP = Fair Use Policy). Off-Peak periods cover late-night use
Extra Usage (Per GigaByte)
-
£1.20
Cost of each additional GigaByte downloaded (over the usage allowance)
Included Router / Modem
-
No
The hardware necessary to get a connection
Extras
-
Voice Phone Calling, Static IP
Extra service features included in the price you pay

 Cheapest Package - Superfast Broadband (Blank Monthly Price = No Superfast Package Available)
Monthly Price
-
£32.40
Total monthly fee including VAT @ 20% (value in brackets is the normal price after discounts, see below).
Special Price Offers (*)
-
None
Discounts or caveats applied to the monthly price (*)
Included Vouchers / Gifts
-
None
Special bill credits, vouchers or other promotions with the package
Setup Fee
-
£0.00
One-off total that usually covers activation, install and hardware (+postage)
Contract
-
12 Months
The length of time, in months, you commit to a service before you can leave
Max Download Speed
-
76Mbps
Maximum or typical download speed in Megabits per second
Average Download Speed
-
66Mbps
Average peak time download speed in Megabits per second
Max Upload Speed
-
19.5Mbps
Maximum or typical upload speed in Megabits per second
Average Upload Speed
-
18Mbps
Average peak time upload speed in Megabits per second
Monthly Usage Allowance
-
Unlimited
Total amount of GigaBytes that you can download per month (FUP = Fair Use Policy). Off-Peak periods cover late-night use
Extra Usage (Per GigaByte)
-
£0.00
Cost of each additional GigaByte downloaded (over the usage allowance)
Included Router / Modem
-
No
The hardware necessary to get a connection
Extras
-
Voice Phone Calling, Static IP
Extra service features included in the price you pay
Information Key
* Ofcom ADR:
Ofcom approved Alternative Dispute Resolution (ADR) scheme for handling customer complaints
* ISPA Member:
The UK Internet Service Providers Association offers extra consumer protection
* Telephone:
Customer service or sales telephone number for the ISP
* Suppliers:
Providers that supply the ISP with some or all of its connectivity solutions
* Broadband Technology:
Methods the ISP will use to get you online
* Service Status Feed:
Displays any problems or maintenance occurring with the ISP
Additional Information
Most ISPs charge an extra 'Connection Fee' of around £25-50 when taking broadband for the first time; a small fee can also apply when switching between ISPs. Many extra costs can also be hidden, more on those here: Exposing Hidden and Confusing UK Broadband ISP Charges.

Note, we try to make sure that all of the prices displayed include VAT at 20%, though some ISPs conceal this. The 'Cheapest' package shows the normal service price, except when a discount lasts 6 months+.

Broadband speed will vary depending on certain factors such as line quality, line length, network congestion and fair use policies (FUP).
 Latest UK ISP News
 Cheapest Superfast Broadband ISPs
  • Hyperoptic £21.00 (*25.00)
    Avg. Speed 50Mbps, Unlimited
    Gift: £50 Shopping Voucher
  • TalkTalk £21.95 (*36.00)
    Avg. Speed 38Mbps, Unlimited
    Gift: None
  • Plusnet £21.99 (*34.98)
    Avg. Speed 36Mbps, Unlimited
    Gift: £75 Cashback
  • SSE £22.00
    Avg. Speed 35Mbps, Unlimited (FUP)
    Gift: None
  • xln telecom £22.74 (*47.94)
    Avg. Speed 66Mbps, Unlimited (FUP)
    Gift: None
Prices inc. Line Rental | Compare More ISPs
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